Samsung acknowledges Galaxy S III sudden death, fix is on the way

03 January, 2013
Samsung finally addressed the issue known as "sudden death" on some Galaxy S III and promised a fix.

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  • s
  • sboy
  • nxw
  • 03 Jan 2013

Happened to me a few weeks ago, was left on standby and when checking it wouldnt come on...sudden death :-( Thankfully Samsung repaired it within 10 days and touchwood has been fine since, a bonus is that the latest software upgrade has really improved battery life! also an important lesson is to keep your media backed up.

    • D
    • AnonD-83973
    • uvX
    • 03 Jan 2013

    Samsung Sells cheap products and put a high price tag on it. I hate Samsung

      • D
      • AnonD-96331
      • nyx
      • 03 Jan 2013

      well they (samsung) didnt make my life very easy when i reported the suden passing of my s3 on dec 15. Only today after numerous phonecalls did i receive my "return pack" to send it for repair. They didnt seem to have any knowledge of the issue and were totally clueless.
      so its a motherboard failure, surely thats a "level 3" fix requiring it to go back to Samsung and not waste time going to 3rd party repair where they only carry our level 1 and 2 fixes.

      Anyone know who or where to contact for us Ireland users??

      I dont think the problem is a "limited" as they think...and I for one am not impressed at the issue or their handling of it.

        • X
        • X
        • Am9
        • 03 Jan 2013

        read again:
        "As it turns out the "sudden death" issue is affecting VERY SMALL number of Galaxy S III phones with 16GB storage and appears about half a year after the initial activation."
        So no big deal, although some ppl would like to make it. Let's see how those Lumia 920 bricks will do in about have a year. The fuzzy camera issue was fixed, but who knows what else will happen in the future. Maybe those big SAR values will give brain cancer to the Lumia owners.

          • ?
          • Anonymous
          • gDh
          • 03 Jan 2013

          May be its laggy. It will turn on to its original screen after another 6 months of continous touching?!

            • D
            • AnonD-31288
            • tev
            • 03 Jan 2013

            still no jelly bean update for me - im from srilanka - shame on samsung - im still stuck on ics ....

              • D
              • AnonD-90782
              • B{W
              • 03 Jan 2013

              I have Galaxy s3 It's really good word and very fast but when i had Iphone ,it's not good for me because it was small screen and ...

              i love Galaxy S3 and i'm waiting for galaxy s4

                • X
                • X
                • Am9
                • 03 Jan 2013

                AnonD-27765, 03 Jan 2013You obviously haven't seen a Lumia 920 in person. The Lumia... moreCheck again:
                http://www.gsmarena.com/compare.php3?idPhone1=4967&idPhone2=4883

                  • M
                  • Manjo
                  • rAe
                  • 03 Jan 2013

                  Nick, 03 Jan 2013Samsung never made a reliable cell phone, I have nokia phon... morereally... But in uer dream..only

                    • f
                    • fazil
                    • t1$
                    • 03 Jan 2013

                    Atleast they have solution for it nice samsung i love you.

                      • ?
                      • Anonymous
                      • uSP
                      • 03 Jan 2013

                      ObserverPh, 03 Jan 2013Ahh, so there are third party casing maker for SG3.. nice t... morethey have in sm megamall philippines

                        • N
                        • Neodeskal
                        • PDT
                        • 03 Jan 2013

                        sean, 03 Jan 2013Samsung really sucks big time!!!! All our Samsung phones we... moreApple troll :P

                          • D
                          • AnonD-96279
                          • 3Nq
                          • 03 Jan 2013

                          my frieds phone died yesterday out of blue.

                            • N
                            • Neodeskal
                            • PDT
                            • 03 Jan 2013

                            mixa, 03 Jan 2013Samsung fails again with a flagshiip mobile.Why is this not... morego back to the hills spple lover :P

                              • m
                              • mixa
                              • 3VQ
                              • 03 Jan 2013

                              Samsung fails again with a flagshiip mobile.Why is this not surprising me at all.....

                              This and lots of other major issues were reported to Samsung countless times and they suddenly got change of heart?!?..

                              It is not only the 16GB version that is affected btw, google will help you on this or just go to xda.

                              Well congratz for the new "feature" to all S3 owners.

                                • ?
                                • Anonymous
                                • 4AA
                                • 03 Jan 2013

                                Sounds like samsungs death clock was programmed wrong. Suppose to happen a year not half. Then there isn't warranty and a new phone to buy.

                                  • ?
                                  • Anonymous
                                  • pKV
                                  • 03 Jan 2013

                                  If it's a software fault then it's not a big deal? Just reflash?

                                    • p
                                    • prz3mas
                                    • Ssm
                                    • 03 Jan 2013

                                    Anyone has the same problem with Galaxy S3 mini?

                                      • D
                                      • AnonD-86903
                                      • pTg
                                      • 03 Jan 2013

                                      don't compare Nokia's material quality with that of Sammy's plz. it is like comparing gold with bronze.
                                      if Nokia could forget about Symbian and stick to Android, now the story was different.

                                        • D
                                        • Dee
                                        • v}7
                                        • 03 Jan 2013

                                        Dee, 03 Jan 2013You should not be charged for that service!!! Samsung is so... moreI meant *without charge*