Samsung Galaxy M31
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Samsung Galaxy M31

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ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... morePlease leave a comment if any of you try my fix method and let me know your outcome. It is possible that it is a BGA problem that needs reballing with a hot air rework station. But I am reluctant to try this as it is so easy to damage the board and components trying to reball. And am hoping it remains stable just using the thermal pad fix. So far things are still going well for my beloved M31

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    • Sasa
    • IWR
    • 13 Nov 2023

    Dt, 24 Oct 2023I had the same issue . When the phone was charging it autom... moreExactly, this happens to me. Today I gave it to the technicians. They said, don't have hopes so sell the phone within next 3-4 months. For temporarily they'll fix.

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      • Niroshan
      • U{H
      • 06 Nov 2023

      Dt, 24 Oct 2023I had the same issue . When the phone was charging it autom... moreYes same problem with my phone update red green lettes back

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        • Dt
        • X%Y
        • 24 Oct 2023

        ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... moreI had the same issue . When the phone was charging it automatically became dead. Then it was not charging. After some days it shows charging but when I tried to turn on it restarts after logo appears. I contacted a technician he is saying that it's cpu issue and they have to reball it

          Komitadji , 15 Oct 2023I had this Phone before i switch a34 . I can say this Phone... moreuse your com on sense. MegaPixel alone does not determine the picture clarity. A34 has OIS. But M31 does not have that. Understood?.

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            • S
            • xjH
            • 17 Oct 2023

            ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... more🤔🤓🧐😕☹️🥱😅.
            By the way thanks for sharing such details.
            We hope those who are facing troubles, got helped by following this process.

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              • Komitadji
              • Jhx
              • 15 Oct 2023

              I had this Phone before i switch a34 . I can say this Phone have better camera than a34 .

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                • Leesha
                • mp{
                • 06 Oct 2023

                I unable to find NFC on my Samsung M31??
                Any solutions?

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                  • Anonymous
                  • uvq
                  • 06 Oct 2023

                  ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... moreYs me too my phone has also these problems....

                    I hope this might help some of you with the reboot problem on the motherboard. I had the same reboot problem after upgrading to android version 12. It was so bad the phone was unusable. I think the issue lies with the thermal heat transfer pad that sits between the CPU and the aluminium heatsink. My thoughts are that it is a thin spongy material that loses it's pressure against the CPU and heatsink over time and that the extra work done running android 12 causes the CPU to over heat and shutdown continually because of the loss of pressure of this heat transfer sponge type material used. The fix for me was to replace this thermal pad with a 1mm thick silicone version that you can buy in different thicknesses from AliExpress. It's used in high heat dissipation for computer CPU's. I cut a square the same size as the CPU after removing all traces of the old foam type material and cutting the new material to the same size as the CPU. From memory it was about 12x13mm. The phone is now stable and I'm using it again as my main phone. For now the phone is working perfectly with no issues. The phone is very easy to take apart as the back case just clips on and can be removed by going around the case gently with a spudger tool being careful not to damage buttons etc. If you have this issue then you have nothing to lose trying to use this fix that worked for me. I hope this helps some of you as it's such a shame that such an awesome value for money phone is now letting so many people down. And in my opinion Samsung should be fixing this issue as it's a manufacturing fault due to this stupid thermal transfer sponge. At least that seems to be the issue from what I've found. I'm an electronics technician btw

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                      • GSO
                      • mFd
                      • 30 Sep 2023

                      I bought this phone in 2021, can I swap it with galaxy a54?
                      Then I top up.

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                        • Anonymous
                        • rA}
                        • 29 Sep 2023

                        Phone is more times hanging and stroke, 🔥, not working properly i am purchase since 2020 year i'm not long time us also problem

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                          • xjH
                          • 26 Sep 2023

                          Waseem, 25 Sep 2023Dont replace motherboard.go to local reputed repair shop an... moreCan you share battery replacement cost also for this mobile?

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                            • Wasim
                            • up6
                            • 25 Sep 2023

                            Gus AB, 11 Aug 2023 I had a M31 made in Vietnam from July '20 until April... moreJust replace power ic by reputed mechanic.

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                              • Waseem
                              • up6
                              • 25 Sep 2023

                              S, 24 Aug 2023Repair cost for motherboard will be 50 percent of the purch... moreDont replace motherboard.go to local reputed repair shop and your phone will work just like new under 1000rs

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                                • xjH
                                • 06 Sep 2023

                                Blizzard, 03 Sep 2023phone was launched in march 2020, it has not even been 4 ye... moreProbably that he/she counted years like this - 1st year 2020, 2nd year 2021, 3rd year 2022, 4th year 2023.
                                Some people do counting like that, even 90 percent of my family members count like that excluding me.
                                Funny.😅

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                                  • Blizzard
                                  • 7k4
                                  • 03 Sep 2023

                                  Sai, 05 Jul 2023I am using m31 since 4 years it still working perfect but i... morephone was launched in march 2020, it has not even been 4 years since launch how come you used it for 4 years

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                                    • xjH
                                    • 24 Aug 2023

                                    Gus AB, 11 Aug 2023 I had a M31 made in Vietnam from July '20 until April... moreRepair cost for motherboard will be 50 percent of the purchase cost.
                                    Expect within 100 USD as repair cost if motherboard need to be changed.
                                    In india repair is available.

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                                      • Gus AB
                                      • 00r
                                      • 11 Aug 2023

                                      I had a M31 made in Vietnam from July '20 until April '23, and it was a great phone.
                                      It had a motherboard issue and I can't find any technical support that make the repair.
                                      Can anyone help me, please? Thank you !

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                                        • Gus AB
                                        • 00r
                                        • 11 Aug 2023

                                        I had a M31 made in Vietnam from July '20 until April '23, and it was a great phone.
                                        It had a motherboard issue and I can't find any technical support that make the repair.
                                        Can anyone help me, please? Thank you !