alcatel OT-800 One Touch Tribe
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alcatel OT-800 One Touch Tribe

User opinions and reviews

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  • b
  • bwsty
  • 0UH
  • 12 Jan 2010

I got an answer from Alcatel Customer Service regardind error 2020. I am using Windows 7 and they said that AMSU doesn't work under Windows 7. Their email address is < alcatel_mobile_cs at tcl dot com >, if you want to contact them. If any of you succeeds to update this phone's software, please leave a reply here.

    • A
    • Aly Hazzaa
    • ftj
    • 12 Jan 2010

    i just bought this phone and its GREAT, all i need and more, the software CD is perfect
    i highly recommend this phone
    its a very well designed phone and very easy to use "very logical too"
    create delete and rename any thing fast
    i well post another review in a couple days just assure myself and others =)
    Goooo Alcatel

      • A
      • AndyC
      • ixs
      • 11 Jan 2010

      I also have the 2020 error on firmware upgrade. I have tried to submit a written contact to the company via web form which then puts someone else's message up for confirmation every time I hit send. I tried to phone the UK hotline but got someone very much not in the UK who kept trying to tell me to upload photos via PC Suite(!). He did not understand the question.

      Has anyone ever got a successful update going on? Or ever got a response from Alcatel on this? Or has an email address I can try?

        • M
        • Marcus
        • Ljr
        • 10 Jan 2010

        I got this phone a week ago, and I never had a "smart"phone before. It's really cheap compared to other similar models (like Nokia E63).
        This phone is a little behind from what I expected since the beggining. It has a not-that-cool many, with many options (half of them are actually useful). Icons have an unpolished design and it's very easy to get confused. Luckly we can rearrange them exactly the way we want.
        The smaller menus (the ones that offer you all kinds of options) are not the best in class. You will find lots of options you will never use and some missing ones that could be implemented.
        Camera is not that great - captures blury images. You need real steady hands for good captures.
        Bluetooth is not that usefull, you can't browse your mem stick files.
        I figure out that it can be used as a webcam! I had no idea until I plug it in my PC. Works just fine.
        Keyboard has small but working keys.
        Good screen size with good resolution.
        Radio is good also.
        Overall, I would rate it a 5.5 (from 0 thru 10).

          • M
          • Marcus
          • Ljr
          • 10 Jan 2010

          giddionhade@yahoo.co, 09 Jan 2010my pc doesnt recognize my 800, any suggestions?That happens to me, sometimes.
          You have to unplug and plug the cable again and again until you see your phone screen shows you 4 options: Mass Storage, Webcam and other two unimportant.
          You should choose "Mass storage" so you will be able to see your mem stick content.

            • D
            • Dennis
            • N7D
            • 10 Jan 2010

            real nice phone but it has got awful video graphics.

              • j
              • joel
              • 9HE
              • 10 Jan 2010

              I am having problem with palrimgo

                • b
                • breeze
                • I4r
                • 10 Jan 2010

                me, 09 Jan 2010can you get aim on this phone? please awnser soon use the palringo application. it came preinstalled on my alcatel ot 800 one touch tribe. you can do aim, yahoo messenger, msn, etc etc. if not on your phone already, go to www.palringo.mobi and see if that works.

                  • g
                  • giddionhade@yahoo.co
                  • kNp
                  • 09 Jan 2010

                  my pc doesnt recognize my 800, any suggestions?

                    • m
                    • me
                    • Qwj
                    • 09 Jan 2010

                    can you get aim on this phone? please awnser soon

                      • J
                      • Joao Batista Silva
                      • PYt
                      • 08 Jan 2010

                      Andy, 07 Jan 2010I'm also having the same problem with to update the softwar... moreThe same problem here, I've tried with Windows 7 and XP :(

                        • A
                        • Andy
                        • LhU
                        • 07 Jan 2010

                        I'm also having the same problem with to update the software using Alcatel's AMSU 4.0.1.3
                        It read the phone find, downloads the update but then i get error 2020 when trying to complete the update on the phone. I have tried 3 different PCs with 3 different OSes, tried changing port settings to different baud rates and flow control; nothing seems to work. I think Alcatel need some work on this utility.

                          • m
                          • mohamed
                          • NhU
                          • 07 Jan 2010

                          did anyone find a solution for the software update problem error 2020 , i cant update my mobile software , please knight rider can you help us

                            • M
                            • Mike - Kenya
                            • N7x
                            • 07 Jan 2010

                            tom, 29 Dec 2009how do i set my ringer volume for downloaded ringtones? whe... moreTry in profiles. I think each profile has volume settings, ringtone, alerts etc.

                              • M
                              • Mike - Kenya
                              • N7x
                              • 07 Jan 2010

                              Very nice features for the price. I like the phone. Sadly, when setting the time, some towns like Nairobi are not in the list of Local town. :( :(

                                • ?
                                • Anonymous
                                • 3xL
                                • 04 Jan 2010

                                TimmyStarr, 03 Jan 2010D: Ah noes Lowering the price?! This happens every time... moreset the lowest udp to 1024 and the highest udp to 12000 and then save and restart the phone and it should work.
                                for parlingo set the java settings to use the web profile to access the internet and not the wap profile , call your opertor and try to get more info about this

                                  • T
                                  • TimmyStarr
                                  • mxT
                                  • 03 Jan 2010

                                  Craig, 02 Oct 2009does this have wifi built in to it or not?? by the way f... moreD: Ah noes
                                  Lowering the price?!
                                  This happens every time I get a new phone I swear.
                                  I just got the ot-800 @ £70 for Christmas.
                                  I must say though, that this phone, is great with the 'triple your credit' sim card :3
                                  Especially since TescoM has given me 3 months free internet access. Hahah.
                                  ~
                                  I've had problems using Palringo, but have found that going through the net, to the windowslive site, is much easier, you just use the web messenger from there.
                                  But I am still having problems with streaming youtube, I changed the profile around (Data Acc: Tesco Prepay GPRS; Use Prox=off; Lowest UDP Port=1000; Highest UDP Port=6335.), In that profile, it still says that the 'connection failed' What else can I try?
                                  And does anyone know about being able to get Java for this phone? Cause that would also work for watching videos..

                                  If you can help, please email me @ 'timmehboxlavely@hotmail.co.uk'
                                  Thanks :D

                                    • ?
                                    • Anonymous
                                    • pTQ
                                    • 03 Jan 2010

                                    how do i upload pictures from my phone to my computor, i have had a really good look on the alcatel phone programme but i cant see ho to, any help??

                                      • K
                                      • Knight Rider
                                      • mA8
                                      • 03 Jan 2010

                                      People please, for all of your queries and questions please send me an email on un112@msn.com. I can answer most if not all the questions surrounding this phone and other Alcatel units. It is a lot easier if you just sent me an email on un112@msn.com instead of just posting here and not getting a reply.

                                      Thanks.

                                        • l
                                        • la
                                        • 3Hf
                                        • 03 Jan 2010

                                        This is a good phone , thought i cant work out how to use palringo properly. can you add msn contacts on there? and is it free to use?
                                        and how do u change the date
                                        thanks