BlackBerry KEYone review: Make or break

Make or break

GSMArena Team, 29 May 2017.


The BlackBerry was an iconic name in the smartphone world in the Americas during the late-2000s. In 2010, we recall our peers having colorful discussions on social media about whether they should go with a BlackBerry or iPhone. During this time, BlackBerry was still a huge contender in the United States; every carrier had at least two BlackBerry models and Android was more of an afterthought. Now tables have turned.

Fast forward to January 2017 - TCL and BlackBerry teased the media with a, then codenamed, BlackBerry Mercury (which, we think sounds much cooler than "KEYone") and didn't tell us anything else about it until more than a month later in late-February at the MWC.

Blackberry Keyone review

Needless to say, the device was widely acclaimed, though we still need to put it through its paces to see how it compares to late-2015's BlackBerry Priv, which didn't do as well as anticipated due in part to a high retail price at launch and the Priv's exclusive carrier deal (in the States) with AT&T.

Let's briefly talk about what the BlackBerry KEYone means for the Canadian company (formerly known as 'Research in Motion', now just 'BlackBerry') as well as the Chinese phone maker (TCL) that's actually producing the hardware. TCL's partnership with BlackBerry aims to regain some of the market share that BlackBerry has lost over the past several years to an evolving landscape of touch-screen smartphones with hopes that a new form factor will entice those who are otherwise bored of glass slabs.

BlackBerry KEYone key features

  • Body: Anodized aluminum frame, Gorilla Glass 4 front, soft-touch texture on the back for added comfort and grip, Touch-enabled backlit full QWERTY keyboard. Black silver and chrome color scheme
  • Display: 4.5-inch IPS LCD, 1620x1080px resolution, 3:2 aspect ratio, 434ppi
  • Rear camera: 12MP Sony IMX378 sensor, f/2.0 aperture, PDAF, 1.55µm pixel size, dual-tone LED flash, HDR, 4K recording @ 30fps, 1080p@30fps with video stabilization (EIS)
  • Front camera: 8MP fixed-focus camera with 84° wide angle, selfie flash via LCD display, HDR, 1080p video @ 30 fps
  • OS/Software: Android 7.1 Nougat; BlackBerry Hub and various UI enhancement, BlackBerry's suite of apps
  • Chipsets: 14nm Qualcomm Snapdragon 625: Octa-core 2.0 GHz Cortex-A53, Adreno 506 GPU
  • Memory: 3GB of RAM; 32GB on-board storage, expandable up to 2TB via microSD card
  • Battery: 3,505mAh battery (sealed) with Quick Charge 3.0 support
  • Connectivity: Single-SIM; LTE-A Cat9 450/50 Mbps, USB-Type C (v3.1); Wi-Fi a/b/g/n/ac; GPS; NFC; USB OTG; FM Radio; Bluetooth 4.2
  • Misc: Fingerprint reader embedded into space bar, single bottom-firing speaker, 3.5mm audio jack; includes earbuds with extra tips

Main shortcomings

  • The CPU is not top-of-the-line, though quite power efficient
  • 3:2 aspect ratio means some apps might not render properly; letterboxing on 16:9 videos
  • Only available in a single color scheme

The resulting hardware? It looks like something you'd only find in the hands of an executive or laying on a corporate office desk constantly buzzing with notifications. There is nothing fun and youthful about a BlackBerry because BlackBerry is (and has always been) all about business and instant email communication. The BlackBerry is not for folks who binge-watch Netflix nor for kids who play Minecraft for hours on end.

BlackBerry KEYone official photos - Blackberry Keyone review BlackBerry KEYone official photos - Blackberry Keyone review BlackBerry KEYone official photos - Blackberry Keyone review BlackBerry KEYone official photos - Blackberry Keyone review
BlackBerry KEYone official photos

We expect that the BlackBerry KEYone will gain better traction than the Priv was able to. In fact, it looks like the phone will have an overwhelmingly positive Canadian launch given the phone has carrier deals with four Canadian operators. In the US, anyone will be able to purchase the KEYone, including those on Verizon. The phone will be sold unlocked for $549 for GSM and CDMA networks while Sprint will begin selling the phone later this summer.

Will the BlackBerry KEYone get more folks talking about the return of the keyboard? Will the KEYone be dropped by Sprint shortly after it goes on sale? We don't know yet, but we might have the answers at the end of the review. Without further delay, let's take a look at the new BlackBerry as we put it to the test and talk about it, a lot.

Reader comments

  • Mushtaq Ahmad

I purchased Blackberry KEYone about two years back, but when I used , I was disappointed as its keyboard didn’t work properly. It’s typing system was intricate. I packed it in box and put it in brief case. BlackBerry is a rubbish phone. I would prefe...

  • Anonymous

Blackberry don't want to pay much for OS development since their market is nearly zero and they didn't have much phone development too and they know they just wait for completely died, so for what paying os development team anymore if 1 major upgrade...

  • lis

is the messenger active?