BLU Studio 5.3
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- Ebony
- IX$
- 07 Jul 2014
My phone went to a straight blank white screen. What am I supposed to do to keep it from doing that please tell me
- J
- Jcan
- 4ra
- 04 Jul 2014
kingkerry, 17 Aug 2012received mines today and was disappointed that the micropho... moreI am having the same problem, when on a call, i can hear the person clearly but they cant hear me clear, the mic is so low that i have to speak directly in it for the person to hear me. I need a fix for this ASAP, please!!!!!!!!!
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- Anonymous
- Ybh
- 02 Jul 2014
I bought my Blu 5.0 June 6,2014 and now the screen went blank today. I almost fainted.
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- Anonymous
- rVf
- 28 Jun 2014
I have a Blu 5.5 Studio D610a (unlocked)purchased online from Blu which directed me to the Amazon.com website. I received my phone 26 Jun 2014. Today is 28 Jun 2014 and my screen is fuzzy white. This all started while using my keyboard to send a text. I tried rebooting, and factory reset; nothing works. 2 1/2 days I had my phone and now this happens? :(
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- AnonD-276955
- 4R4
- 24 Jun 2014
I purchased this phone about 7 months ago and it has already made a trip back to Florida for repair. (touch screen sensor went)... the latest problem is text messages are not going through and to CAP OFF THE FRUSTRATION.... Now it won't make phone calls... I have to remove the battery, wait about 5 minutes, restart the phone and then PRAY it works. I HATE I ever purchased this phone... too many issues and you can never reach a human being at their 877 number... then you have to enter all this other information just for them to even EMAIL you... poor quality phones and poor customer service.... as soon as I get it working again (which will mean, spending money to send it to florida... BUYING ANOTHER PHONE TO USE IN THE MEANTIME and then waiting for the return of the phone)...it is going on CRAIGS or EBAY or out the DAMN WINDOW!!!... piece of garbage... try anything but a BLU... cause it will have you BLUE!!!!
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- tony
- S9r
- 23 Jun 2014
Anonymous, 26 Feb 2014Is there a way to change the time out for dimming? I'm awar... moreInstall screen timeout app.
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- Anonymous
- 7B5
- 14 Jun 2014
ilovecandy, 06 Jun 2014my mom the next day after she got her phone the internet to... moreHere's the copy of my latest email to Blu about my Blu Studio 5.5 phone. Had problems from the beginning...major enough so that my phone has been useless to me. Screen problems, touch problems, inability to text or download data. I have no hope that Blu will do the honorable thing and replace my phone.
Dear Blu,
I am sending this email to express my great disappointment in your product (Blu Studio 5.5 phone) and your lack of prompt and reliable customer service. I have had problems with the phone since I purchased it on April 28. I tried to get help from the store only to discover that they don't have anything to do with your product...just sell it with no assistance.
I tried calling your company numerous times and then tried email. Since my phone problems were so many and continuing to surface, I knew a phone conversation would have been the best first step. However, I never did get any answers or even suggestions via phone and only got a person after many tries of being put on hold to music for very long periods of time. My phone's problems were bad enough that it was not possible to use it for my small farm business. Since the keypad was constantly glitching, I even began having trouble making a simple phone call. THE PHONE NEVER WORKED PROPERLY FROM THE DAY I PURCHASED IT.
Over the time I was attempting to get help from your company, the phone continued to get worse. Finally, the screen just went black and has not worked at all since. As you can see by the emails I sent, I tried to get help many times. Finally, you asked for information and I responded quickly. Then days passed with no response from you and I only got a response after I called and explained my problems with lack of response. Now, you have told me via email to mail in my phone so that you can look at it to see if it is covered under your warranty. You also indicated that it would take at least 30 days for you to make your determination.
I CAN NOT WAIT ANOTHER MONTH with no phone. So now, I am forced to purchase another phone and have lost valuable time (and business) because of your Blu phone's major problems.
I am extremely disgusted with your lack of prompt service and your apparent lack of concern about a seriously faulty phone. The phone must be a "lemon" OR your company is building poor quality phones with no technical follow through or support. Either way, it's not good and I can't imagine the owner of this company would let this type of situation go so far without resolution.
In summary, I now have no illusions that you will help me with my phone. I believe I have just lost over $200 and a huge amount of time trying to get this resolved.
If, by some miracle, someone who cares sees this email, here's what I want: a new phone mailed to me immediately--not the same model as I purchased because I believe it is a very bad one and would not want a repeat of the same problems. But a different model with a good camera and video recorder as I use this phone for my farm advertising. I want an explanation from someone in your company as to how you will correct the lack of communication with your customers AND I want an apology for all the time it has taken for my issues to be addressed.
Hope to hear from you within the next 24 hours.
Judith McKenna
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- ilovecandy
- wMH
- 06 Jun 2014
my mom the next day after she got her phone the internet took 5 minutes to load and a whole day almost to download so yea and her storage is only 234 photos
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- charles
- KsM
- 28 May 2014
My touch is gone on my blue studio 5.3 I can't unlock my phone cause my touch isnt working. Can anyone help me?
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- Anonymous
- 7xS
- 17 May 2014
neish, 24 Mar 2014omg i am having the same problem its soooo annoyingMy screen is weird hardly any buttons work on it I didn't even have pone 3 weeks in middle of a text all of a sudden it took about 5 times to hit any buttons I have to speak what I have to say then hit the sending button a million times to send it phone is junk and my second 1 in 3 weeks did same thing
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- sid
- LKn
- 22 Apr 2014
Jose Luis Betances, 12 Sep 2013has good flash?absolutely horrible flash
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- neish
- Tcw
- 24 Mar 2014
Bli, 09 Feb 2014Bottom part of screen not working properly. How do I fix it.omg i am having the same problem its soooo annoying
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- cel
- RbX
- 02 Mar 2014
I have the studio 5.5 my MMS is only send 26kb , my settings are on 300k !! How do I fix ???
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- cel
- RbX
- 02 Mar 2014
I have the studio 5.5 my MMS is only send 26kb , my settings are on 300k !! How do I fix ???
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- cel
- RbX
- 02 Mar 2014
I have the studio 5.5 my MMS is only send 26kb , my settings are on 300k !! How do I fix ???
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- Anonymous
- Rg4
- 26 Feb 2014
Is there a way to change the time out for dimming? I'm aware of the shut down time of 1, 2, etc. minutes but really need to make the dimming time last longer. HELP!!!!!!
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- Anonymous
- 7Ik
- 14 Feb 2014
Eden, 13 Nov 2013that doesn't work on Studio 5.3 did u even try it?It worked for mines. The manual didn't even mention this. I will be on this site more often!
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- Zee
- 7Ik
- 14 Feb 2014
masibas , 07 Jan 2014U go to settings then to stand by then u choose 1mn of du... moreI swear I've tried that a million times and it doesn't work. Let me try again.
- Z
- Zee
- 7Ik
- 14 Feb 2014
Anonymous, 26 Dec 2013Use the power button and volume down part of volume botton ... moreAwesome! So glsd i read this. Why aren't these things in the doggon manual?!
- Z
- Zee
- 7Ik
- 14 Feb 2014
Anonymous, 27 Dec 2013My phone has been having problems charging, like the charge... moreGet another charger plug. My old GPS plug worked strange enough lol