Cubot Tab 60
- N
- Nelfondo
- K6X
- 18 Jan 2025
Purchased a cubot tab60 from cubots own seller which links straight to aliexpress, after receiving it I opened the packet to check it out and it seemed pretty nice but that was as far as I went at the time, I had purchased it specifically to use on a boat for navigation with an app called navionics, so a couple of weeks later I started trying to set it up and started to have issues with it freezing and it was unable to connect to gps, I contacted the seller who asked me to get in touch with cubot customer service, which I did, they sent me loads of suggestions on things to try and in the end sent me an app to flash the tablet with new software which didn't work, so they asked me to send it back at my expense, $60. Which I did, after a week of them having it at there repair centre they sent me a video of it starting up and said it was fixed and they were posting it back, I asked them to double check that it was receiving a gps signal and they replied with ( you never stated there was an issue with the gps but we will look into it) ten days later they messaged me saying the tab60 does not support gps and they were sending it back, it clearly stated on there website at the time that it had A-gps capability, but this has since been changed and they told me they have advised there seller to do the same, I have screenshot this since but there response was its not there problem and it's not covered by warranty as it didn't support it in the first place, the seller is refusing to refund as its past six weeks and now PayPal won't get involved because it's past there time, so much for buyer protection and a 12 month warranty