Following government intervention, Samsung extends its Note7 refund period in South Korea

Himanshu, 23 September 2016

Shortly after the South Korean government asked Samsung to extend its Galaxy Note7 refund period in the country, the company has said that the period - which had originally expired this Monday - would be extended until the end of this month.

The Korean Agency for Technology and Standards - which oversees product safety and recalls - had expressed its displeasure on Samsung's plan to remove faulty Note7 units from the market, saying that it was inadequate as most Note7 owners in the country aren't even aware of the options they have.

For its part, Samsung also effectively accepted that it needs to do more as the company said the number of Note7 owners seeking a refund was "very low."

The agency has now also asked the tech giant and its battery suppliers to perform X-ray scans on the batteries being used in the phablet in order to make sure that there aren't any defects.

Via


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Reader comments

  • Mega Greymon
  • 25 Sep 2016
  • 9LB

How many person would be able to say in next 10year they still own and still in original box the SG Note7 defected phone recalled item? Want more than refund or another item. Buy back phone with large profit.

World class customer service only in South Korea.

  • AnonD-402619
  • 24 Sep 2016
  • tAN

I don't know mate , but I suspect there may be a fair percentage.

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