Motorola Droid Turbo 2 owners reporting mysterious green line on display

Himanshu, 09 January, 2016

Several users of the Motorola Droid Turbo 2 smartphone are reporting an issue with their device where-in a vertical green light appears on the device's display. A quick look at Motorola's forums reveal that the issue dates back to November last year.

A user who goes by the name of Venoran posted his side of the story on Motorola's forum, revealing that when he approached Verizon (Droid Turbo 2 is Verizon exclusive in case you don't know), he was told that "you must have dropped or hit this phone really hard, it's not shock-proof!"

He was also shown an internal Verizon e-mail containing a picture of the phone affected by the green light issue, and titled "Droid Turbo 2 is Shatterproof, not Shock-proof." All this while he maintained that he never, ever dropped his phone.

Thereafter, Verizon reps asked him to approach Motorola, which finally agreed to issue a new unit as replacement.

Coming back to the issue, users say the green light is almost always there when the display is on, with some even saying that it widens with time. There's no information yet on whether it's a software or hardware issue.

Source | Via


Related

Reader comments

why, is only one phone gone wrong. just getting hyped as the SD810 overheating or iPhone6 bendgate...

Hackers? Anonymous group? "We are Legion! We do not forget! Expect us. Be prepared." I'm just joking of course. ;)

  • Luke5119
  • 10 Jan 2016
  • QXS

Really glad I decided against this phone. I was really close to getting it and backed out at the last second and got the BLU Pure XL instead.

Popular articles

More

Popular devices

Electric Vehicles

More