Samsung acknowledges Galaxy S5 Lollipop update issues

02 May, 2015
According to Samsung UK, the company will soon be sending out micro updates to fix the problems.

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  • M
  • MDSHAD
  • kka
  • 04 Jun 2016

I updated my phone, now i can't access my files via my PC !!! THIS IS A MAJOR PROBLEM! I'm not allowed to get the pictures off of my phone!!! I can not move apps to the SD card, It no longer gives me an option, so there goes my storage! any apps that I had on my SD card are no longer working... how the hell do I go back? yes, I'm thinking of changing my phone to something else.. this SUCKS SAMSUNG!

    • P
    • Polo
    • Y9G
    • 04 Jun 2016

    Anonymous, 03 Jun 2016After update, the pattern lock screen appeared, which I hav... moreDid you ever find out a solution to this bc I'm having the same issue

      • ?
      • Anonymous
      • 0cP
      • 04 Jun 2016

      Anonymous, 03 Jun 2016After update, the pattern lock screen appeared, which I hav... moreWe had this same problem with my husbands phone. We didn't enter password because we don't want to get locked out. He never had a pattern code, and now he can't get into his phone. Pretty angry with Verizon

        • ?
        • Anonymous
        • jY{
        • 04 Jun 2016

        m86k, 02 May 2015Mine too since 3 weeks : it's when i received a bugfix upda... moreNope. Looked down at my phone last night and it was already updating itself. Never agreed to any update.

          • K
          • Kd
          • m56
          • 03 Jun 2016

          AnonD-543667, 31 May 2016Same thing happens with me! Totally f***s up my phone. I ha... moreMine is the same. Keyboard pops up when locked. Have to guess where keys are to restart. Any ideas how to fix this?

            • D
            • AnonD-544906
            • 4Jc
            • 03 Jun 2016

            My s5 on verizon works great with lolipop fast, good battery, runs cool

              • A
              • Anonymous
              • kVw
              • 03 Jun 2016

              Anonymous, 03 Jun 2016After update, the pattern lock screen appeared, which I hav... moreI'm having the EXACT same issue!

                • S
                • Samsong
                • 0pj
                • 03 Jun 2016

                Herbert, 03 Jun 2016Delete whatsapp, reboot phone, Ready. Re-install whatsapp.I don't have any apps installed and my phone has started running slow and stuttering while trying to scroll down a page, it's nothing to do with any apps it's the update from Samsung which is slowing the phones down

                  • D
                  • AnonD-544840
                  • mqS
                  • 03 Jun 2016

                  Since The update my phone fails to auto connect to my bluetooth devices, i obviously deleted paired and trusted devices and re-added, but made no difference. I also get an alert telling me to update my google play store, i click on it and it takes me to the google play store, where the only option i have is to "deactivate" it, i went to do this in the end and it tells me i need adminstrator rights. But to be honest why would i want to deactivate it anyway?

                    • ?
                    • Anonymous
                    • bHI
                    • 03 Jun 2016

                    I haven't been able to connect to my email server all day!!! Boo!

                      • C
                      • CHRI55EE
                      • my%
                      • 03 Jun 2016

                      SO unhappy since the latest update. It's playing havoc with my aim card. Telling me randomly unable to download even though I'm not downloading anything. Battery rapidly draining so fast even tho im not using ithe using my phone..
                      Loads of other issues too..
                      Not a happy bunny!!

                        • K
                        • Knitting Chick
                        • Ti8
                        • 03 Jun 2016

                        This update is terrible. My phone battery is dead halfway through the day and it is not even being used!! Now I have to pack a charging cord with me everywhere. My programs will just quit working and I have to shut them down and start up again. My memo app just died and now I cannot get any of the data out of it. Not a happy camper right now.....

                          • S
                          • Stringy
                          • n5X
                          • 03 Jun 2016

                          Since update my SD card keeps changing from corrupted, to not being there at all and phone requests I insert a card, or working normally. All since latest update, I loved my phone before this!

                            • ?
                            • Anonymous
                            • 4$y
                            • 03 Jun 2016

                            After update, the pattern lock screen appeared, which I haven't used in a year, used my old pattern but would not open, tried so many time it locked me out, so then I had to enter my password which it also does not recognize, now my phone is completely unusable. No more updates for me.

                              • D
                              • AnonD-544647
                              • kK@
                              • 03 Jun 2016

                              What a nightmare! This update made my phone run hot, restart randomly, go real slow, and become unresponsive! I spent so much time deleting things to make room for this phone to update just to find out I was better off NOT updating it! The Galaxy S5 Sport specs say the OS is "only upgradable to v6.0 (Marshmallow)"...so WHY would you send me Lollipop and RUIN my phone?? It's SO SLOW now and I'm furious with Samsung. My kids all have iPhones and they're always trying to talk me into getting one. I always brag how wonderful my Galaxy S5 is...or WAS... I hate to say it but MY KIDS ARE RIGHT. I'M HEADING TO THE SPRINT STORE TOMORROW FOR A NEW IPHONE!!!!!! Samsung thinks by causing their older phones to slow down we'll be forced to buy a new phone... I bet they'd think again if we all just switched to iphones!! BYE SAMSUNG!!!!

                                • H
                                • Herbert
                                • LGw
                                • 03 Jun 2016

                                AnonD-544398, 02 Jun 2016does anyone have any solution to this update problem yet?Delete whatsapp, reboot phone, Ready.
                                Re-install whatsapp.

                                  • T
                                  • Tiger
                                  • 86w
                                  • 02 Jun 2016

                                  Nick v, 27 May 2016Galaxy S5 works great no problems and is faster now. I'm no... moreMakes total sense, wish I remembered that before I updated.

                                    • D
                                    • AnonD-544398
                                    • m5C
                                    • 02 Jun 2016

                                    does anyone have any solution to this update problem yet?

                                      • D
                                      • AnonD-544398
                                      • m5C
                                      • 02 Jun 2016

                                      Zike, 01 Jun 2016After the last update my S5 remains black screen after unlo... moremines doing exactly the same!!

                                        • L
                                        • LP
                                        • 6XR
                                        • 02 Jun 2016

                                        Tina, 02 Jun 2016I loved my phone. It was the best one I ever had a galaxy S... moreMe too! My phone worked perfectly well and now it's error message after error message and lost all my photos on the phone (although they are backed up) but I don't know what to do with it after updates on Friday