Moto G (3rd gen) starts receiving Android 6.0 Marshmallow update

24 December, 2015
Following in the footsteps of its higher-end siblings, Motorola's budget phone is now tasting the latest Android release.

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  • ?
  • Anonymous
  • Hkt
  • 18 Aug 2016

Not receiving calls not respond to factory reset on my moto g3rd genrationn plz help me



    • D
    • AnonD-570858
    • 2@c
    • 17 Aug 2016

    cats, 17 Aug 2016Hey, thanks for your help. I went all the way to step 5 wit... moreHi! I don't think that the folder in which it was saved should make a difference. Try downloading platform tools in the same folder as the adb and open the command window again after that. (You may have to restart the computer for it to take effect.)

    Link for downloading platform-tools: http://docs.google.com/file/d/0B7dKj_Mxy50xdWRhajZ6cmNUMkk/edit?pref=2&pli=1

      • c
      • cats
      • q{r
      • 17 Aug 2016

      AnonD-570858, 10 Aug 2016SOLUTION: NOT REQUIRING FACTORY RESET Device tried on: Mot... moreHey, thanks for your help. I went all the way to step 5 with no problem, however, when I wrote in adb devices. It showed:
      'adb' is not recognized as an internal or external command,
      operable program or batch file.
      I made sure that I opened the command prompt in the same folder, but it was saved in a folder in Pictures. Does that affect anything?

        • D
        • AnonD-570858
        • 2@c
        • 16 Aug 2016

        Hey! Did you open the command window in the folder containing the installed adb? If that didn't work, try downloading platform-tools in the same folder and try again.

        Link to download platform-tools: http://docs.google.com/file/d/0B7dKj_Mxy50xdWRhajZ6cmNUMkk/edit?pref=2&pli=1

          • R
          • Rushabh
          • 2@m
          • 16 Aug 2016

          Hi
          I am not receiving any notification and bar on my main screen.also if someone try to call me they gets line busy

            • S
            • Sujit
            • YTE
            • 15 Aug 2016

            Hi
            I am not receiving any notification and bar on my main screen.also if someone try to call me they gets line busy

              • V
              • Vikram
              • 7jW
              • 15 Aug 2016

              No work notification bar &menu button no incoming call what I do

                • G
                • Geronimo
                • 8@Z
                • 15 Aug 2016

                I followed Vanya's steps until the command window said "adb not recognized as a command...", dunno what to do, how can i fix this?

                  • K
                  • Kishor
                  • rAT
                  • 13 Aug 2016

                  Same problem i am not give receiving call and not display the notification bar

                    • r
                    • rahul patil
                    • bJe
                    • 13 Aug 2016

                    Same problem not coming incominng call,not showing notification bar.then wht to do.?

                      • ?
                      • Anonymous
                      • bJe
                      • 13 Aug 2016

                      Same problems not coming income call,not showing notification bar wht to do now..?

                        • c
                        • cats.c
                        • q{r
                        • 12 Aug 2016

                        have the exact same thing. I can't use the menu button and I'm not receiving calls.

                          • D
                          • AnonD-570858
                          • 2@c
                          • 11 Aug 2016

                          AnonD-571048, 11 Aug 2016Please find me a solution. Is it really working I am on the... moreI am uncertain as to what you're asking- have you tried the steps that I posted below? Did it still not work after those steps? Or are you asking if it actually works? It worked for my Moto G3.

                            • D
                            • AnonD-570858
                            • 2@c
                            • 11 Aug 2016

                            Mahadev Jakkula, 11 Aug 2016Hi Vanya, I am using MOTO G4 plus. I tried to tap so man... moreDid you try downloading the app? It seems that the Moto G4 has the same way of accessing the developer options as the other Motos, so it should work through the build number. But if not, try the shortcut-creating app. Also check in settings once just in case they're already enabled and thus are not getting enabled by tapping.

                              • D
                              • AnonD-571048
                              • t47
                              • 11 Aug 2016

                              AnonD-570858, 10 Aug 2016SOLUTION: NOT REQUIRING FACTORY RESET Device tried on: Mot... morePlease find me a solution. Is it really working I am on the same situation, home bottom recent tab isn't working, notification are disabled some how, incoming calls are automatically blocked

                                • M
                                • Mahadev Jakkula
                                • X$N
                                • 11 Aug 2016

                                Hi Vanya,

                                I am using MOTO G4 plus. I tried to tap so many times with no luck. Please advice me how to proceed from here.

                                  • D
                                  • AnonD-570858
                                  • 2@c
                                  • 11 Aug 2016

                                  Mahadev Jakkula, 11 Aug 2016I am not able to see Developer options. I tried to touch on... moreWhich phone do you have? The number of taps may differ for different systems (it might be ten taps on some phones. Usually there is a countdown saying "you are x taps away from being a developer when you keep tapping.) It seems there is also an app that creates a shortcut to Developer Options, so maybe you can try that.

                                  http://play.google.com/store/apps/details?id=net.selfip.unet.developer_options&hl=en

                                    • M
                                    • Mahadev Jakkula
                                    • X$N
                                    • 11 Aug 2016

                                    I am not able to see Developer options. I tried to touch on Build Number 7 times. But it is not performing anything. please guide me on this.

                                      • D
                                      • AnonD-570858
                                      • 2@c
                                      • 10 Aug 2016

                                      AnonD-570018, 08 Aug 2016Exactly the same problems: - Home button not working - Un... moreSOLUTION: NOT REQUIRING FACTORY RESET
                                      Device tried on: Moto G 3rd Generation

                                      I faced the same problems post the Marshmallow update as regards:
                                      - Notification Screen not scrolling down.
                                      - Incoming calls blocked.
                                      - Home button non-functional.

                                      While I saw some suggestions floating around, I was unable to make use of them as:
                                      - Some suggested setting up a guest account and then deleting it to go back to the owner account to get the home button working again, but the Moto G 3rd Gen has no option for changing users.
                                      - Nova Launcher, which others suggested creating a widget in, in order to create widgets under the Drawers Group requires the Prime i.e. Paid version.

                                      I collated the solution from different forums and have given credit accordingly. Although the process took me over an hour because of all the confusing information floating around, it should ideally take about 15 minutes following the steps below. [Major credit goes to http://forums.lenovo.com/t5/MOTO-G-3rd-Gen/Home-button-notifications-and-lock-screen-not-work/td-p/3255406/page/2 wherein a user gave the solution for the Moto X, which works for the Moto G and which I shall elaborate.]

                                      STEP 1: Download all in one adb installer on your PC.
                                      http://androidmtk.com/download-15-seconds-adb-installer

                                      STEP 2: Download Moto G Drivers on your PC.
                                      http://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/96456/p/30,6720,9050

                                      [You may have to restart your PC after this step for the drivers to work]

                                      STEP 3: Open developer options in the Moto G (attached via USB to the computer)
                                      How to open developer options: http://motorola-global-en-roe.custhelp.com/app/answers/prod_answer_detail/a_id/105620/p/30,6720,9390

                                      STEP 4: Developer options will appear under 'Settings'. Go to Settings> Developer Options> USB Debugging and enable USB Debugging.

                                      STEP 5: In the folder containing the ADB, press shift and right click together and click "open command window here".

                                      STEP 6: In the command prompt window on the computer write this command: adb devices

                                      STEP 7: After the previous step, the list of devices attached will be shown i.e. the Moto G. If the device is shown, in the command box write: adb shell am start -n com.google.android.setupwizard/.SetupWizardTestActivity

                                      STEP 8: The setup wizard will open on the phone, go through it as if setting up a new account. At the end, all problems should be fixed. No need for a reset and no data lost.


                                      [CREDIT:

                                      http://forums.lenovo.com/t5/MOTO-G-3rd-Gen/Home-button-notifications-and-lock-screen-not-work/td-p/3255406/page/2

                                      http://infomash.net/home-button-not-working-after-updating-to-android-marshmallow/

                                      NOTES: If the problems are still not fixed after STEP 7, try the additional step mentioned in http://infomash.net/home-button-not-working-after-updating-to-android-marshmallow/]

                                        • M
                                        • Manju
                                        • 7tL
                                        • 10 Aug 2016

                                        suddenly my phone got strucked am not getting any incoming calls and notification bar is not seen pls do help me with this problem