Samsung Galaxy Note7 refund information for all US retailers

11 October 2016
We've compiled all the available refund information for all US retailers.

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  • ?
  • Anonymous
  • 4rP
  • 12 Oct 2016

If Samsung themselves didn't come out with attack ads, smere campagins in the past, this wouldn't have happened to them. It's karma, as mentioned, since #bendgate was invented by Samsung in hopes of debranding apple, in the past, this is a karmic effect on Samsung. Not to mention, going out and insulting Apple users themselves, what goes around comes around.

Now some people are saying it's apple that is dictating this????? this legitment stuff, Samsung needs to owe up to it, and do a better quality control on test their products.

    • ?
    • Anonymous
    • 4rP
    • 12 Oct 2016

    AnonD-596490, 12 Oct 2016HELLLLOOOO ???? What about us who bought the phone from sam... moreyour screwed.

    Welcome to Samsungs' customer service. Have fun man, their service sucks and always did.

      • S
      • Savor
      • PSw
      • 12 Oct 2016

      This was supposed to be the Galaxy Note6. By skipping the devil number, this "Note7" became cursed from the fires of hell and by an Apple-biased media firestorm.

      With Samsung and LG making too many badly timed mistakes, I know am forced to get an iPhone specifically the SE which ironically offers the best value at half the cost. Surprising coming from Apple. I got to live with the 1.2MP front camera but the space gray does look better than the matte black 7 which still smudges. Doesn't have a camera hump and looks to be the final iPhone with headphone jack. Also considering a Xiaomi Redmi 3 Prime for $160.

      What a sham from Shamesung. But anyhoo, $17B in losses in something they can handle. If this was HTC, they would be completely wiped out and probably wouldn't announce anything and sweep it under the rug. People should check out that ColdFusion video on YouTube about Samsung. They are much bigger than you assume. They don't just make phones, TVs, and appliances. Samsung just needs to learn from their mistakes. Maybe layoff the 4K displays, metal frames with generate heat, fast SoC, and bring back removable battery.

      If you think about, it isn't that sad of a story. We learn more from failures than successes. I was actually more sad when the Sega Dreamcast and webOS died. This is actually a blessing in disguise for Samsung and for all consumers for the future. Instead of rushing phones, packing so much heat with QHD displays, hot SoC, metal frames, VR, and super fast charging, maybe we need to reevaluate what we want from phones and what devices Samsung should make for us.

      Sometimes we all need to be careful what we wish for. A 1-2 second difference opening apps is no big deal to most people. Patience is probably more needed in tech for all of us.

        • D
        • AnonD-370043
        • hIJ
        • 12 Oct 2016

        Samsung Slave 1, 11 Oct 2016Sammy will be back for blood next year. Watch out HTC, Sony... moreGO and sleep Well U Drunk! You have hard work tommorow :)

          • ?
          • Anonymous
          • 4$v
          • 12 Oct 2016

          Samsung Slave 1, 11 Oct 2016Sammy will be back for blood next year. Watch out HTC, Sony... moreSo even more injuries next year?!? Why does Samsung want their users to bleed so badly?

          That's a really sucky plan.

            • D
            • AnonD-282770
            • FED
            • 12 Oct 2016

            What if one like to keep using Samsung Note 7 from second batch, is it Samsung will force update Note 7 to stop working.

              AnonD-316697, 12 Oct 2016from where did u know that, ifixit has no such info on thei... moreJoking.....
              Just joking....

                • T
                • To Samsung
                • UD{
                • 12 Oct 2016

                If I were them, I rather change NOTE4's design to note5/7-like design(stick with its circuit board design to avoid such electronic shorts). It was a successful batch of notes and note4 was the best Samsung phone in terms of note series line up back 2014-2015. That's my opinion though

                  • D
                  • AnonD-596490
                  • kqF
                  • 12 Oct 2016

                  HELLLLOOOO ???? What about us who bought the phone from samsung.com ? It took a month to get the replacement to me.

                    • D
                    • AnonD-316697
                    • KIB
                    • 12 Oct 2016

                    mihaidenis, 11 Oct 2016Everybody is talking about battery. It is not the real p... morefrom where did u know that, ifixit has no such info on their channel

                      • D
                      • AnonD-551566
                      • PH0
                      • 11 Oct 2016

                      mihaidenis, 11 Oct 2016Everybody is talking about battery. It is not the real p... moreagreed till the 4th line XD
                      i also believe it's not a battery issue anymore, otherwise the second batch would've been just fine (unless Samsung didn't do anything really which would sux really bad but it's not likely)
                      the case approach is good too (and reasonable) but it can be numerous of things specially since the design is very similar to the old ones (even the S7 Edge) so minor changes equals burn?? i'm still waiting for an oficial statement from Samsung after the investigation is done to clarify a lot of doubts that i hope many people (as me) also have ^_^

                        I bought the phone to a friend and now he is on a 2 months trip to Europe what should i do

                          Everybody is talking about battery.

                          It is not the real problem.

                          Battery is fine.

                          It is confirmed by the second batch of
                          phones with replaced batteries witch caught fire.

                          The problem is a design flaw of the case.

                          In some circumstances at a mechanical stress (bend/pressure)it shorten the battery and/or motherboard.

                          When Samsung acknowledge that is beyond any fix (only by completely redesigning
                          the case/motherboard)they stop production.

                          All I can say is "you're the best" to head managers from the departments:Design/Test/QC.

                          Which manage to f**k-up in such a way
                          that is beyond repair.

                          PS.
                          I-fixit will be acquired by Samsung soon
                          because they notice the screw witch goes thru battery into the motherboard.

                          Shamesung short story...
                          I-fixit...oh no...still fire....stop production....stop....stop

                            • S
                            • SAM
                            • t7X
                            • 11 Oct 2016

                            mir, 11 Oct 2016Not with their cheaply made devices, the won't!So That's why their number one in Android? Nice try, Doctor Nefario. Korea never lose.

                              • m
                              • mir
                              • t7X
                              • 11 Oct 2016

                              Samsung Slave 1, 11 Oct 2016Sammy will be back for blood next year. Watch out HTC, Sony... moreNot with their cheaply made devices, the won't!

                                • S
                                • Samsung Slave 1
                                • k2G
                                • 11 Oct 2016

                                Sammy will be back for blood next year. Watch out HTC, Sony, Apple and LG. Laugh now and cry later. Samsung for life!!!

                                  • m
                                  • mixa
                                  • pwT
                                  • 11 Oct 2016

                                  I don't like any Samsung product, but this is pity really.
                                  XZ or V20 as replacement are a good choice, if not iPhone 7.

                                    • s
                                    • sulabh
                                    • q{R
                                    • 11 Oct 2016

                                    Haha this is what you get for being oversmart and skipping note 6 never liked this unsymmetrical and childish approach.Samsung deserved it.

                                      Exchange it for a Moto Z smartphone or you can also go for the Google pixel smartphones.

                                        • D
                                        • AnonD-370043
                                        • hFp
                                        • 11 Oct 2016

                                        AnonD-593041, 11 Oct 2016Better try Google Pixel or Xperia XZ. Xperia XZ is a true flagship , AND pixel is Good too but Design is terrible.