Android 7.0 Nougat update starts hitting Motorola Moto G4 and Moto G4 Plus
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- AnonD-653279
- tt8
- 23 Mar 2017
Expert@Moto G4 plus, 22 Mar 2017Hii guyz I got the news that Moto G4 &G4 plus is gettin... moreSir any information on when the nougat update will come to Pakistan ? I bought my Moto g4 from Amazon in America and then my brother brought it for me here please help
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- manohar
- D0e
- 23 Mar 2017
Anonymous, 22 Mar 2017Any news on 7.1.1 update for moto g4 plus in india?Moto 4g plus
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- Ganesh
- 7kd
- 23 Mar 2017
Expert@Moto G4 plus, 22 Mar 2017Hii guyz I got the news that Moto G4 &G4 plus is gettin... moreWhen it is going to land in india
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- Somesh
- 7k7
- 22 Mar 2017
Heating too much and display problem when we take screenshot
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- Expert@Moto G4 plus
- 7k7
- 22 Mar 2017
Hii guyz I got the news that Moto G4 &G4 plus is getting Android 7.1.1 update somewhere in 2Q or ending 1Q 2017.So get ready guyz as most of the bugs with the current version i.e.- 7.0 will be fixed in this update.
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- Anonymous
- gMC
- 22 Mar 2017
Any news on 7.1.1 update for moto g4 plus in india?
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- Marian
- srr
- 21 Mar 2017
Hello,i made the upgrade,everything is ok but the life time of battery is shorter.top 2 wasting battery is android system and the screen.do you know how to fix this?
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- Bri
- 0RL
- 19 Mar 2017
Mykz, 16 Mar 2017Hi i live in the uk to, i have xt1622 on 3 network the phon... moreI live in UK, last week whilst visiting Spain mine upgraded but there are some quirks it keeps turning off and then on again
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- AnonD-653158
- 32W
- 18 Mar 2017
AnonD-653158, 17 Mar 2017OK thanks for your help.
I will try the debugging idea thi... moreI tried the debugging mode and a screen came up that said:
Installing device
Please wait while server installs necessary files on your system. This may take several minutes.
I waited about 10 mins but the green bar never reached more than about 5% of the empty grey bar so i gave up.
I tried debugging mode again this morning but no window came up at all.
The outcome was nothing different. When opening PTP, only DCIM/camera was displayed in SD Card. And only pictures available through internal memory. No sign of other files including music.
Additionally, I tried an old SD Card that had other files such as music on them but those were not displayed either - just DCIM/camera again.
It shouldn't be so difficult that I have to put teh SD Card in an adapter to move music files or go to the effort of uploading to Drive to do the same.
Thanks for your help again.
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- AnonD-653274
- 3W2
- 18 Mar 2017
AnonD-653274, 16 Mar 2017I have a stock G4 on the network 3 in the UK. Noticed some... moreRebooted nervously and it loaded up in Marshmallow, no problem. Prompted me to start the upgrade & it all went cleanly.
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- AnonD-653158
- MwH
- 17 Mar 2017
Anonymous, 17 Mar 2017The second option,Transfer files to another device is for a... moreOK thanks for your help.
I will try the debugging idea this evening.
And I have downloaded Motorola USB drivers but can try that again later as well.
Thanks again.
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- Promma
- teq
- 17 Mar 2017
Still no update for G4 plus XT1644 in Sri Lanka.
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- Anonymous
- 2@x
- 17 Mar 2017
AnonD-653158, 16 Mar 2017Hello, thanks for your reply.
When I drag the bar down at ... moreThe second option,Transfer files to another device is for any type of file music,photo,video or even script files.
Just in case you are not unlocking your phone when connecting it then unlock it and connect it again.
Just like the phone,SD card can also be encrypted since previous versions of android. Before an OTA update,it is recommended to decrypt both the phone and SD card if they were encrypted. Many manufacturers give this suggestion before OTA update is flashed.
I cannot tell how Google encrypts Android and why decryption is necessary but failure to decrypt SD card and Phone before an update can cause this problem.
MIDI is a format supported by some sound devices like speakers and electronic pianos and used to connect the phone directly to such supported instruments to tune them by supported Apps.
Try some of these options:
Enable USB debugging in developer options and try again
If it doesn't work then search Google for Motorola USB drivers and try to connect your phone after installing them on your computer.
I cannot understand how you can transfer files from Moto G4 Nougat in Windows 7 but cannot do so on Windows 10. Maybe this is due to bugs in Windows 10?
Last option is to upload your phone's data in Google drive and download it on your computer. This solution will definitely work :)
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- AnonD-653158
- 32W
- 16 Mar 2017
Anonymous, 16 Mar 2017Android Nougat has a file based encryption.In previous vers... moreHello, thanks for your reply.
When I drag the bar down at the top of the screen, I have four options:
Use USB to:
1. Charge this device (just charge this device) - this works fine and simply charges the phone
2. Transfer files (Transfer files to another device) - No window pops up at all after selecting this, therefore, it has no use at all, yet I assume it should be this option to move other files such as music around.
3. Transfer photos (PTP) (Transfer photos or files if MTP is not supported (PTP)) - this allows a window to show and displays internal storage and SD card. When I choose either option only DCIM/camera is displayed. There is no option of any other kind of file at all.
4. Use device as MIDI (Use this device as MIDI) - this does not show a window and is therefore of no use at all.
I hope that gives you some kind of idea as to the problem.
Thanks again.
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- AnonD-653274
- 3W2
- 16 Mar 2017
AnonD-653274, 16 Mar 2017I have a stock G4 on the network 3 in the UK. Noticed some... moreRebooted nervously and it loaded up in Marshmallow, no problem. Prompted me to start the upgrade & it all went cleanly.
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- AnonD-653279
- sSx
- 16 Mar 2017
Please if anyone could guide me I bought my Moto g4 from Amazon and I have still not gotten the nougat update I live in Pakistan and I got my mobile from USA . When will I get the update ?
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- AnonD-653274
- 3W2
- 16 Mar 2017
I have a stock G4 on the network 3 in the UK. Noticed some changes in my boot up animation today so I checked for system updates. Yep, Nougat update available. Deferred it once until I was home, 25% charged and still plugged in. Downloaded the file no problem & update said it would take 20mins. Ninety minutes later I have a grey screen. No error message that I saw. Sigh.
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- Anonymous
- 2@x
- 16 Mar 2017
AnonD-653158, 16 Mar 2017I updated to Nougat about a week ago but since then I have ... moreAndroid Nougat has a file based encryption.In previous versions of android the entire phone was encrypted as a whole and hence decrypted as a whole.But in Nougat each file is individually encrypted and it is required to be decrypted separately.In previous versions ,the user had option whether to encrypt the phone or not. But in Nougat I think file level encryption is done for every user by default without an option. This improves security from hackers.This might be the reason why your computer cannot transfer files which are not in photos folder.Photos folder may not be encrypted,which is why photo transfer is possible. Can you atleast see other files of your Moto G4 on your windows 10 ? I do not know how file transfer is possible on windows 7 but not on Windows 10. Will you give more details about the issue if possible?
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- AnonD-653158
- MwH
- 16 Mar 2017
I updated to Nougat about a week ago but since then I have not been able to transfer files from Moto G4 to my home PC on Windows 10.
It will allow photo transfers but not music or anything else outside the DCIM/camera category.
I have tried to update drivers etc but it clearly recognises the phone because I can move pics from one to the other but the second option (of the drag down from top bar), which is Transfer files - Transfer files to another device, does not work.
Can someone help me please?
Btw, if I try this on my work PC, which is on Windows 7, it works fine.
Also, it was working fine on Windows 10 at home before I updated to Nougat.
Thanks
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- Mykz
- 3Jn
- 16 Mar 2017
Andy, 15 Mar 2017I live in the UK and my Moto g4 has not yet got this update... moreHi i live in the uk to, i have xt1622 on 3 network the phone is stock never been rooted and i have not recieved the update for nougat. Manually checking returns your software is up to date its MM 6.0.1 :s