BlackBerry KEYone units with 'display pop out' fix now available
- D
- DM
- nUb
- 12 Sep 2017
"Warranty Replacement"... well they didn't REPLACE my defective handset when the screen fell out, they just repaired it... glue I presume?.... so many handsets delivered to UK in first batch must have failed they are probably trying to save money... Blackberry / Alcatel... be ashamed of yourselves... I'm BB loyal, I'm a launch customer in the UK and this is what I get in return for that loyalty...
- ?
- Anonymous
- 5Jj
- 14 Jul 2017
If Blackberry makes it so the screen won't pop out then how am I going to change the battery? :(
- A
- AJ_74
- IYp
- 12 Jul 2017
This is great news for the 26 people that bought the phone.
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- AnonD-634681
- 3DR
- 11 Jul 2017
dladz, 11 Jul 2017Lol did you buy one of these? :D Loooool biased is oo... morena mate chilling with my S8+, doesn't mean I can't have an opinion based of facts, why you gotta assume i have one and I'm biased towards it, i have more than enough brain cells to look at something without putting my own feelings into it, just because you can't do that doesn't mean we're all like you
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- AnonD-393912
- 61B
- 11 Jul 2017
dladz, 11 Jul 2017There is a little thing which has been around since forever... moreYeah, QC is a bit problematic lately.
Samsung exploding phone also supposedly passed early QC and only found problematic after it start to explodes.
VW QC found the diesel problem early but the report being held back and covered up due to fuck-up corporate decision.
Not sure which of these two, Blackberry situation similar to but yeah they fucked-up.
Possibly there is need for third party deeper QC or there already one of such?
- d
- dladz
- 32B
- 11 Jul 2017
thank you to the people sticking by blackberry in this forum, i haven't laughed this hard since i was a child. Thank you :)
- d
- dladz
- 32B
- 11 Jul 2017
AnonD-393912, 10 Jul 2017Most likely its mass production problem. The prototype is f... moreThere is a little thing which has been around since forever, it's called quality control, a random device is selected or several at a time and tested, to see if production is as it should be.
This is pitiful on bb's part, there is no excusing it, end of story.
- d
- dladz
- 32B
- 11 Jul 2017
AnonD-634681, 10 Jul 2017what on God's green earth are you talking about mate, just ... moreLol did you buy one of these? :D
Loooool biased is oozing from your rage.
- d
- dladz
- 32B
- 11 Jul 2017
Boebus666, 10 Jul 2017It's all good, they'll fix it in their next software update... morehaha
- d
- dladz
- 32B
- 11 Jul 2017
Please just read up to "Display pop out fit now available"
And that should tell you everything you need to know about Blackberry.
Truly pitiful.
- Boebus666
- 7tU
- 10 Jul 2017
It's all good, they'll fix it in their next software update.. No worries mate!
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- AnonD-634681
- 3DR
- 10 Jul 2017
Mind you, 10 Jul 2017Shame on BB said to be tough and durable plus thickness alw... morewhat on God's green earth are you talking about mate, just because of a slight adhesive problem you're gonna come out like its the be all and end all of humanity, they literally said (AND ITS PUT IN THIS DOCUMENT WE LIKE TO CALL NEWS) that they're going to fully replace them and have already fixed the others to go out on market, even though last time I checked it was a batch issue... anyway, stop crying over not even spilled milk, sound as obnoxious as a spoilt kid getting told no in the sweet aisle
- M
- Mind you
- 6P@
- 10 Jul 2017
Shame on BB said to be tough and durable plus thickness always gave a solid impression. Today that myth has shattered, why in first instance adhesive or fixation was faulty. Hardware obsolete size tiny, but price tag enormous. Shame you have lost a customer BB. Forget in Future but start packing blackberries in cans!
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- .alpha
- ytx
- 10 Jul 2017
BlackBerry, how about releasing a phone that's fully secured at factory? Trying to cut corner by saving on glue?
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- Anonymous
- np8
- 10 Jul 2017
Thank you Blackberry
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- AnonD-393912
- 61B
- 10 Jul 2017
and, 10 Jul 2017So I'm just wondering, if the company was aware about the p... moreMost likely its mass production problem. The prototype is fine but the design is not fool-proofed for manufacturing "slight" variation which may cause this pop-out problem.
By the time the know, they'll already produce massive number of it. Considering variation rate might be low and not enough to warrant costly full batch rebuild, they opt to risk it and simply offer a fix if the problematic product pops out.
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- AnonD-674989
- dPU
- 10 Jul 2017
It is much cheaper and faster to let the consumer do the testing than the company by itself.
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- AnonD-102477
- 61R
- 10 Jul 2017
and, 10 Jul 2017So I'm just wondering, if the company was aware about the p... moreWell every tech company have this kind of problem such as iphone 6 bendgate, op 5 jelly issue, note 7 , etc. so no shame here if they provide good aftersales
- r
- robogo
- SXh
- 10 Jul 2017
Kudos to Blackberry (TCL) acknowledging the problem and actually doing something about it. Unlike other companies ("you're holding it wrong" or "a differently oriented display does not detract from the user experience").