Here's how to deal with iTunes' corrupted or incompatible backup error

03 October 2017
If iTunes is not letting you restore your old iPhone backup to the new iPhone 8, this is what you need to do.

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  • A
  • Appdroid
  • iyx
  • 04 Oct 2017

This is wrong - ''...as iTunes can only restore a backup to a device running the same version of iOS as the backup''.
It should be ''the same or higher''.

    iTunes used to be good, but now it is a big bloated mess. iTunes tries to become an all-in-one media player/app store but causes it to become bloated, messy and unstable.

      • D
      • AnonD-684631
      • D0e
      • 04 Oct 2017

      Better I jump to Google pixel

        • ?
        • Anonymous
        • H5x
        • 04 Oct 2017

        AnonD-484745, 03 Oct 2017How can backup be magical when restore is not possible? The... moreobviously u can restore and do backup since the beginning of iphones.
        no one said u cant restore. the issue raised in this article has always been the same. if u cant restore its bcuz the backup was on a higher version. easily fixed by clicking on update in iTunes or directly from iPhone.
        iTunes isn't perfect but in recent times, iTunes has become less reliant but still has its advantages if a person owns a pc or laptop then its easier to backup there instead of the icloud.

          • ?
          • Anonymous
          • UD{
          • 03 Oct 2017

          guess they just wanted a guessing game with their people. pathetically.

            • D
            • AnonD-484745
            • uvj
            • 03 Oct 2017

            Anonymous, 03 Oct 2017You could still upgrade the 8 to iOS 11.0.1. But why should... moreThe old os on ip8 (out of the box) in this case is ios 11, NOT ios 10, and the new os is ios 11.0.1 on ip7/7+ which he moved his data from, after he manually updated it to 11.0.1.

              • D
              • AnonD-484745
              • uvn
              • 03 Oct 2017

              Anonymous, 03 Oct 2017read my comment again. I mentioned the iTunes 'backup' is m... moreHow can backup be magical when restore is not possible? These are not two isolated features. Why'd you backup if you can't restore?
              And this 'magical' feature is available on android as well (maybe on wp also).
              As for the updates, ios is also known to brick devices with official updates (even if not many), which isn't the case with android, and the features they bring are usually already present in android.

                Anonymous, 03 Oct 2017How can there be an iPhone 8 with an iOS older than 11? Tha... moreNot iPhone 8. iPhone 8 comes with iOS 11. But you can still buy an iPhone SE, 6s, and 7 and those could come with an older version of iOS if you get one of the older stock. This means your new iPhone will have an older version of iOS than your current iPhone, until update the new iPhone. Even if it is still the iPhone 8, iOS 11.0 is still older then iOS 11.0.1, which is enough for the backup restore process to not work.

                  • D
                  • AnonD-698168
                  • ktH
                  • 03 Oct 2017

                  Anonymous, 03 Oct 2017You could still upgrade the 8 to iOS 11.0.1. But why should... moregood point

                    • D
                    • AnonD-673570
                    • 0BM
                    • 03 Oct 2017

                    Anonymous, 03 Oct 2017You could still upgrade the 8 to iOS 11.0.1. But why should... moreHe is talking about the person not purchasing the newest iPhone

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                      • AnonD-690051
                      • thw
                      • 03 Oct 2017

                      apple is just a tr@sh without steve jobs. osx becomes unstable, macbook pro with sh!tty useless led bar and stupid type c ports without any other ports, iphone x in-consistent user interface, stup!d bloated itunes, etc.
                      Now apple is totally a mess.

                        • ?
                        • Anonymous
                        • 043
                        • 03 Oct 2017

                        AnonD-484745, 03 Oct 2017iOS 11.0.1 is the newest, and maybe iPhone 8 is running 11 ... moreYou could still upgrade the 8 to iOS 11.0.1. But why should there be an iPhone running an older version than 11.0 when it ships with 11.0?

                          • ?
                          • Anonymous
                          • 3DR
                          • 03 Oct 2017

                          AnonD-632062, 03 Oct 2017If iTunes was indeed flawless and magical as you said, it w... moreagain, instead of finding petty things to hate on apple, at least understand my comment first.
                          there are many sections in iTunes, theres iTunes backup, restore, update, music, apps, podcasts, reset and others.

                          I was referring to the iTunes 'Backup'
                          which is magical.
                          haters do spend their valuable times on apple articles sad really.

                            • ?
                            • Anonymous
                            • 3DR
                            • 03 Oct 2017

                            AnonD-484745, 03 Oct 2017I just googled 'iOS 11.0.1'. Every article I see is about ... moreread my comment again. I mentioned the iTunes 'backup' is magical and nothing to do with restoring.

                            apple is quick with upgrades unlike android.

                            ios version 11.10 is shortly getting released and it will get rid of the remaining bugs and it will go back to being flawless experience.
                            usually a major update will bring a few bugs which are then fixed in a new update.no big deal its pretty much expected with every major update wether its ios, android or windows.

                              • .
                              • .alpha
                              • ytx
                              • 03 Oct 2017

                              iTune back up even remembers how far down you have scrolled on a webpage and what draft text you have typed but haven't send. It makes swapping iPhones so much easier and faster.

                                • k
                                • ki
                                • pdt
                                • 03 Oct 2017

                                i work in the IT department and just spent 3 hours trying to migrate from 6s to 7. Thanks arena, for confirming what i suspected. now only if the itunes would download the update faster than the speed of farts.....

                                  • D
                                  • AnonD-632062
                                  • 3Ye
                                  • 03 Oct 2017

                                  Anonymous, 03 Oct 2017your opinion on iTunes backup being a false statement is ju... moreIf iTunes was indeed flawless and magical as you said, it wouldn't be called a piece of trash and this article would have not been written.....

                                    • D
                                    • AnonD-484745
                                    • uvm
                                    • 03 Oct 2017

                                    Anonymous, 03 Oct 2017your opinion on iTunes backup being a false statement is ju... moreI just googled 'iOS 11.0.1'.
                                    Every article I see is about how much this new update sucks,
                                    how battery life has degraded and why you shouldn't update to it.
                                    And then you have iTunes refusing to restore to version 11 which is more stable, and requires 11.0.1 only(if the previous device runs it). That's how it is magical.

                                      • D
                                      • AnonD-484745
                                      • uvm
                                      • 03 Oct 2017

                                      Anonymous, 03 Oct 2017How can there be an iPhone 8 with an iOS older than 11? Tha... moreiOS 11.0.1 is the newest, and maybe iPhone 8 is running 11 out of the box i.e. it's not upgraded to the latest whereas the previous one was manually upgraded by him.

                                        • ?
                                        • Anonymous
                                        • 3DR
                                        • 03 Oct 2017

                                        AnonD-632062, 03 Oct 2017Checking the veracity of the statements in this article:- ... moreyour opinion on iTunes backup being a false statement is just your opinion.

                                        iTunes has its issues but the best thing about it, is its backup. it is actually magical. simple and easy and flawless and does actually back up every single thing.