Sony effectively asking Xperia XZ2/XZ1 users facing display issues to just deal with problem

21 June 2018
Users have been complaining about horizontal lines and white dots that show up when touching or rubbing the screen by finger.

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  • GoGoJoe
  • FnB
  • 23 Aug 2022

I am having issues with my Sony XZ2., When I try to scroll or touch the display it starts acting irradicable. I would need to shut it off and turn it on in order to get it to respond. The center of the display have a white spot as well. It appears the display is on its way out. imho.

    • P
    • Prakash
    • mrE
    • 01 Jun 2021

    I've managed to sort the screen issue. I took off the screen, removed the thin adhesive from phone phone and screen edges and put the screen back with only a bit of Blu Tak near the top and bottom speaker. Just make sure the Blu Tak doesn't touch the metal parts under the screen.

    DIY fix but NO MORE GHOST TOUCHING and no more crazy screen issues. You'll lose the IP water rating but it this fix has worked. Two weeks and no screen issues

      daimon, 22 Jun 2018well.. the problem is: "sonymobile is dying". how can they... moreSony is innovative to bring Cinealta Creator to Xperia One. I am worry Samsung will copy it look like they do for the 960fps super slow motion. I really hope samsung can innovative but it still copy, example this S10 copy Huawei wireless reverse charging, it is shame why keep copying.

        • d
        • dk
        • m4q
        • 28 Nov 2018

        i would like to buy one any suggessions guys ?

          • ?
          • Anonymous
          • mYh
          • 21 Aug 2018

          Typical Sony. :/

            robertcd, 10 Jul 2018What about the issue for the diagonal gray lines that are p... moreCan show your phone please?

              Anonymous, 30 Jun 2018LOL. Jdi sucksDo you facing it? Or are you just copy paste the comments?!

                • r
                • robertcd
                • Mbt
                • 10 Jul 2018

                What about the issue for the diagonal gray lines that are present on the XZ1?

                  • ?
                  • Anonymous
                  • Tsr
                  • 30 Jun 2018

                  Predictive memorys, 28 Jun 2018The statics will disappear, it is a a big problem. My Xperi... moreLOL. Jdi sucks

                    • ?
                    • Anonymous
                    • XNk
                    • 29 Jun 2018

                    Al Salami Kebabu, 26 Jun 2018I bet the LCD was made by Samsung. =3=Bet with me. I want to win your bet.

                      NickTheDude, 25 Jun 2018quality is compromised here The statics will disappear, it is a a big problem. My Xperia Z2 IPS display doesn't found any problem like this. Could it be mal-usage?

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                        • Al Salami Kebabu
                        • nrX
                        • 26 Jun 2018

                        I bet the LCD was made by Samsung. =3=

                          quality is compromised here

                            TooCold, 22 Jun 2018Well obviously you lack eye for the color and that's ok. Yo... moreomfg, dude no words, seriously no words. this conversation goes nowhere since noobs are reading an article on fakearena.com and copy paste it here.

                              • d
                              • daimon
                              • BtF
                              • 25 Jun 2018

                              Predictive memorys, 24 Jun 2018This is not a functional defect and usually the stripe patt... moreyes. "usually" it fades away. and "usually" it comes back again.
                              it means: D.E.F.E.C.T.

                              Very very bad design. even your other favorite china brand (Lenovo) dont have this kind of defect.

                                This is not a functional defect and usually the stripe patterns fade away as the electrostatic disappears.

                                  • ?
                                  • Anonymous
                                  • MRI
                                  • 24 Jun 2018

                                  Anonymous, 23 Jun 2018It is not broken. You have not done any research about what... moreSon are you tripping? Do YOU no how anything works? Obviously not and that is where sony bets on with this ridiculous excuse only completely illiterate people could fall for...

                                  Its like samsung saying.. well no wonder that our phones explode when two layers of our battery get in touch with each other they conduct electricity at a very high rate which leads to generation of heat.. there battery is not defect its just a natural outcome of pressure applied on the battery.

                                  ][_, ([]) ][_,

                                  And because I am sure you still cant tell the difference as your self why dont other phones have any issue with electrostatic charges?? maybe because their lcds are PROPERLY ISOLATED and GROUNDED to avoid such unwanted charges? :D

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                                    • AnonD-731363
                                    • SH3
                                    • 23 Jun 2018

                                    Anonymous, 23 Jun 2018It is not broken. You have not done any research about what... moreMan if several thousdants people report they have this kind of display issue and Sony Ceo says deal with that and no repair or claims would cover this then its a problem so i have to bash brand which cheats its customers.

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                                      • Anonymous
                                      • 4S2
                                      • 23 Jun 2018

                                      AnonD-731363, 22 Jun 2018Unique? Thats Xiaomi selling for prices which none can affo... moreIt is not broken. You have not done any research about what electrostatic is, so there is no need for you to bash Sony. This is not that big of a problem.

                                        • S
                                        • Sifat
                                        • uI2
                                        • 23 Jun 2018

                                        Is this problem gonna wind up also in the XZ2 premium versions....?