Apple acknowledges iPhone XR connectivity problems in the UK

07 January 2020
O2 users are reporting persistent signal loss.

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  • b
  • biki
  • Gfu
  • 14 Jan 2020

I am in Botswana and my XR is having the same issues. 3networks in my country and all of them the same. So it is the phone not the network😠

    • h
    • hazukipanpaiponpoi
    • ucF
    • 12 Jan 2020

    Troian, 08 Jan 2020I have same problem on Giffgaff, this problem is come up on... moreGG uses the o2 network.

      • D
      • AnonD-731363
      • SH3
      • 10 Jan 2020

      abigfanoftechs, 08 Jan 2020It's O2 & users faults. O2 probably installed their ce... moreNo its apple fault giving a 900 eur phone only 2 antenass its very ridiculous.

        • D
        • AnonD-731363
        • SH3
        • 10 Jan 2020

        Anonymous, 08 Jan 2020*iphone XR released* Technical Team: Tim, there are many p... moreHahaha.
        This makes my day.
        But i would like to say this is not a bug but another apple feature to perserve antenae.

          • ?
          • Anonymous
          • 7Xc
          • 10 Jan 2020

          The Honest Voice, 08 Jan 2020But all other devices on 02 don't have the issue. So how ca... moreApple didn't recognize their fault, the blame here is O2 their cell cite is in the wrong place.

            • ?
            • Anonymous
            • U2T
            • 09 Jan 2020

            Apples problem are always weak signal get Nokia

              • A
              • Alex
              • mAV
              • 08 Jan 2020

              Aslipundit, 08 Jan 2020The XR has fewer antennas or something compared to the main... more" In any case, Intel models are not inferior from a signal quality perspective, they are simply more power hungry."

              That is incorrect.
              Intel modems are inferior in speed, signal quality, efficiency, heat, reconnection speed after signal was lost etc.
              You are literally commenting on a article that talks about XR's poor signal quality.

                wantone, 08 Jan 2020not sure how cell tower location would be at fault, 2 meter... moreApology. I was attempting at humour.
                :-)

                  Anonymous, 08 Jan 2020iPhones have "carrier settings" which are like network driv... moreI have same problem on Giffgaff, this problem is come up only on 4G on 3G is working well.

                    • ?
                    • Anonymous
                    • kja
                    • 08 Jan 2020

                    The XR was known to have a weak antenna system day one.

                      • D
                      • AnonD-889996
                      • KiJ
                      • 08 Jan 2020

                      Antennagate 2.0

                        • ?
                        • Anonymous
                        • i8x
                        • 08 Jan 2020

                        The Honest Voice, 08 Jan 2020But all other devices on 02 don't have the issue. So how ca... moreiPhones have "carrier settings" which are like network drivers and carriers push updates.
                        O2 need to push an update. Giffgaff uses o2 network but have their own carrier settings and the phones are fine.

                          Atrax, 08 Jan 2020Well, at least it's not a "You're holding it wrong" thing again.try hands free while holding the handset 2 feet above you, then shout while walking backwards with eyes closed.........

                            abigfanoftechs, 08 Jan 2020It's O2 & users faults. O2 probably installed their ce... morenot sure how cell tower location would be at fault, 2 meters to the left an a tad higher would not make a difference if the handset cannot connect due to having less antennas thatn other handsets.
                            As all other handsets available can connect without issues, so its not the cell sites at fault.

                              • T
                              • The Honest Voice
                              • M31
                              • 08 Jan 2020

                              abigfanoftechs, 08 Jan 2020It's O2 & users faults. O2 probably installed their ce... moreBut all other devices on 02 don't have the issue. So how can it be the cell towers if all the other devices are ok?

                                • A
                                • Atrax
                                • s0N
                                • 08 Jan 2020

                                Well, at least it's not a "You're holding it wrong" thing again.

                                  It's O2 & users faults.
                                  O2 probably installed their cell towers in the wrong places.

                                    • ?
                                    • Anonymous
                                    • Nni
                                    • 08 Jan 2020

                                    Icloud iTunes

                                      • I
                                      • I'mPhone
                                      • 6ca
                                      • 08 Jan 2020

                                      Note7 owner, 08 Jan 2020I've been disappointed with my XR connectivity as well here... moreThe XR (and 11) only has 2 antennas, while the XS (also X and 11 Pro) has 4.

                                      You cannot expect much from a phone with only 2 antennas, other flagships have at least 4. GPS is also subpar (according to Notebookcheck), but the XS and 11 Pro have great GPS. While in real world usage connectivity appears to be like other phones, wait until you step in an area with poor reception and it'll show its weakness.

                                      But anyway to me this is not a deal breaker as my 11 runs fine on most of my local networks until it gets hit with poor reception (and signal fluctuates too much). I still keep my X2 Pro for this reason.

                                        Note7 owner, 08 Jan 2020I've been disappointed with my XR connectivity as well here... moreThe XR has fewer antennas or something compared to the mainline models if i am not mistaken. Nothing to do with Intel modems. In any case, Intel models are not inferior from a signal quality perspective, they are simply more power hungry.

                                        Basically, Apple cheaped out.