Sony WH-CH710N wireless noise-canceling headphones review

15 June 2020
Noise-canceling on a budget.

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  • ?
  • Anonymous
  • 6js
  • 03 Jun 2022

Anonymous, 06 Aug 2020These headphones are not compatable with windows 10. I br... moreSame problem. The sound interrupts while in calls

    • A
    • Adrian
    • nEi
    • 24 Mar 2022

    Can I plug in an external 3.5 mm jack microphone to use while connected with Bluetooth instead of the embedded microphone?

      • ?
      • Anonymous
      • RNF
      • 06 Aug 2020

      These headphones are not compatable with windows 10. I brought them to use with my laptop and returned them after 2 days. Streaming music where there is a constant sound seems ok but when listing to someone speaking the sound constantly drops out. I had trouble with you and microsft teams.

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        • AnonD-731363
        • SH3
        • 19 Jun 2020

        Razer kraken cost mcuh less and does or preform far better to my honest opinion.
        I am no Sony fan but i hate brands which ask money even for a company sticker on their devices.
        Same headphones by Xiaomi or any other chinese manufacturer would cost no more than 20-30 bucks.

          Essen, 15 Jun 2020"Being light doesn't make something bad. Being light as a r... more"This statement clearly states being light further adds to the feeling of cheapness. It automatically attributes light to cheap."

          Because it is. Premium products are often weighted to give them a sense of quality. Some are engineered to be lighter with the use of strong but lightweight components. This is neither. It is light because it is cheap plastic that neither looks nor feels sturdy.

          "So, sound quality is not equal to build quality"

          No one said it was. Stop moving the goalposts.

          "Since this is a primarily phone site and not one that delves in (and may not know of) high-fidelity audio, let me explain via phones.'

          Yes, please dumb it down for our stupid phone reviewer brains to understand. It's not like I've been professionally reviewing audio equipment on this site and beyond for 12 years. Or the fact that we have had audio tests for headphone jacks and speakers on this site before anyone even thought of it.

          "High-fidelity means maintaining fidelity to the original source of audio."

          Really???? Tell me more.

          "The reason the reviewer may find the 'sound quality mediocre' is because this isn't XB-branded."

          Oh so now we have moved on from complaining about heaviness to basically questioning the merits of the reviewer. Because apparently you are the only audiophile on this site and the rest of us are stupid and will automatically rate any headphone higher that has extra bass.

          "I am willing to stick my neck out here to say that the 710 sounds better than any era of Bose's QC headphones that cost two to three times."

          So you have no experience with the CH710 but have more opinions on it than someone who has reviewed it professionally. Cool.

          "But I have had it upto here with everybody and their uncles mixing up sensory quality of external materials with engineering, durability and build quality."

          I've also had it up to here from people in the comments who think they are the only ones who think they know what they are talking about, that professional reviewers with years of experience are dumb and need to be talked down to, and especially when they haven't even used the product in question yet.

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            • AnonD-762416
            • d$y
            • 16 Jun 2020

            Essen, 16 Jun 2020You are right about fit. Most (not all) high end headphones... moreMoving about doesn't change how your head it attached to you. Your body isn't designed to sit still, lounge, lay down or whatnot.

            As I said, the mobile on-ear Audeze I own weighs a tonne. It is not a problem, because they rest ON TOP of my head, as any half decently designed headphone is. If they do that, they could weigh a kilo and not be a problem. People all around the world carries heavy goods on top of their head as it is a lot more ergonomic, by keeping the weight above your body's center of gravity. Your neck muscles will not get tired as you're not carrying anything with your neck muscles, if you function like an average human being.

            Light headphones will not fix a person's poor posture. They will not reduce neck strain for a person with a bad neck.

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              • Essen
              • K6j
              • 16 Jun 2020

              AnonD-762416, 15 Jun 2020The weight doesn't matter when it comes to comfort. Because... moreYou are right about fit. Most (not all) high end headphones weigh a tonne, are wired and are often used in air conditioned, sound proof studios with the user mostly standing or sitting in one spot. Bluetooth earphones like these aren't used as high fidelity studio monitors, but for lounging, lying down, moving about, allowing you to enjoy the freedom of wireless. If you try that with heavy earphones for extended periods, it's not going to be pretty

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                • Anonymous
                • nIL
                • 16 Jun 2020

                ... continues Sony's traditional of rubbish model names

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                  • AnonD-762416
                  • M9V
                  • 15 Jun 2020

                  Peter UK, 15 Jun 2020Love this! :D I do know what you mean yes but at the en... moreThe weight doesn't matter when it comes to comfort. Because you don't "lift" your head with muscles, it's resting on your backbones. Most high end headphones weighs a ton. I have a pair of metal (steel) Audeze for enjoying quality mobile music. The weight doesn't bother me, which is as it should be. If I would have, I'd tried figuring out how to improve my posture.

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                    • Essen
                    • K6j
                    • 15 Jun 2020

                    Anonymous, 15 Jun 2020you want something light and doesnt mind the price like you... more"Being light doesn't make something bad. Being light as a result of being cheaply made is what makes it bad"
                    Poignant point you make here.

                    But then, this review says...
                    "The headphones are also quite light, which further adds to the feeling of cheapness."
                    This statement clearly states being light further adds to the feeling of cheapness. It automatically attributes light to cheap.

                    And what exactly is cheaply or expensively made? You take the most well-built over the earphones -- Sony MX, Bose QC, Senheisser Momentum -- you sit on them, drop them, shut the door on them and they will break. Since you mention airplane headsets, they sure sound thrashy, but you sit on them, drop them on the aisle, have passengers walk all over them, wedge them between the seats and they will survive.

                    So, sound quality is not equal to build quality which is not equal to lightness. These are three very separate things.

                    Since this is a primarily phone site and not one that delves in (and may not know of) high-fidelity audio, let me explain via phones. I am sure you'd say old Nokia phones looked, felt and were built cheap. Their panels would creak and sides may even crack, but they kept on ticking. Is that cheaply made?

                    And here are some other basics of high-fidelity audio
                    -- High-fidelity means maintaining fidelity to the original source of audio. True high-fidelity does not enhance bass and boost treble. But well, a lot of reviewers love coloured sound, overlook non-coloured, true high-fidelity devices and recommend that bass thumping piece of premium pit.
                    -- Stereo is sound beautifully balanced and separated between left and right channel -- two speakers. But these days, 14-speaker surround sound is called 'stereo' system.

                    Don't want to go on and on about high-fidelity audio, but coming to the point here, the 710N is an affordable route to good noise-cancelling audio. The reason the reviewer may find the 'sound quality mediocre' is because this isn't XB-branded. Sony's XtraBass cans cater to an audience that think they want high-fidelity, but what they want is thumping bass. If anybody wants thumping bass, it's a personal choice and Sony and other caters to this market. But that doesn't make for great sound quality.

                    I am willing to stick my neck out here to say that the 710 sounds better than any era of Bose's QC headphones that cost two to three times.

                    As for build quality, all of Sony's cans fold sideways (unlike inward like Senheissers). This design makes most of their on-ear earphones, including the superb-sounding MX 1000 m3 (and according to this review's benchmarks qualifies for great, non-cheap build quality) have a high tendency of snapping over extended use... say a couple of years or maybe three depending on your use and frequency of removing and mounting them on your head. Senheissers, comparatively, will not do that as the cans do not twist to lie flat. And trust me, once they snap, your $100 or even $500 over the ear headphones are useless.

                    You could state the materials feel cheap to touch, but calling them cheap and therefore cheap build quality and bringing lightness into the mix is a bit of a leap.

                    My apologies to everybody in the GSMa team if I came out a bit strongly in my previous comment. But I have had it upto here with everybody and their uncles mixing up sensory quality of external materials with engineering, durability and build quality. This tendency of design and engineering has ruined cellphones. Let's please keep good quality earphones out of it.

                      130 dollars for a sony branded bluetooth sound cancelling heaphone is pretty good

                        • ?
                        • Anonymous
                        • PZs
                        • 15 Jun 2020

                        Anonymous, 15 Jun 2020This. GSMA should stick with phones. Headphones aren't thei... moregadgets are becoming interconnected and GSMArena.com does a GREAT GREAT GREAT job reviewing everything ... and nobody has reserve the right to be judgmental by commenting should and should not ... if you claimed that one should not doing so, why dont you build your own site and openly and fairly competing in reviewing things

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                          • nikojas
                          • mE0
                          • 15 Jun 2020

                          I bought my Sony Noise Cancelling headphones to use on long flights. The headphones are good except that after several hours your ears begin to hurt. Impossible to wear for a 12 hr flight defeating the purpose of buying them!

                            Look for TaoTronics SoundSurge TT-BH085 if you want cheap but good quality ANC headphones. They offer better performance and specs (aptX, USB C, BT5.0, 40h playtime w/o ANC, 25 W/ ANC, 2h of playtime for 5min charge, CVC8.0, memory foam ear cups, big 750mAh battery and just 230g weight) for just 50$ (or less if you catch a promotion).

                              • ?
                              • Anonymous
                              • 0V7
                              • 15 Jun 2020

                              Essen, 15 Jun 2020"The headphones are light adding to the feeling of cheapnes... moreThis. GSMA should stick with phones. Headphones aren't their expertise. Headphones are meant to be light for long sessions of listening...

                                Essen, 15 Jun 2020"The headphones are light adding to the feeling of cheapnes... moreThere's a difference between something that is engineered to be light versus something that is unintentionally light as a consequence of being cobbled together by the cheapest materials available. The predecessor for this headphone weighed less than 20g more but felt substantially well put together and sturdy.

                                The P1 is light but it's not cheap. It doesn't feel like it would fall apart when it goes over a bump on the road nor does its door rattle when you shut it. That's what engineering something to be intentionally light gets you.

                                Being light doesn't make something bad. Being light as a result of being cheaply made is what makes it bad. Otherwise our benchmark for build quality would be the cheap airplane headsets.

                                  AnonD-762416, 15 Jun 2020There's a difference between plastic and plastic. It's not... moreLove this! :D

                                  I do know what you mean yes but at the end of the day any metal parts always became a pain for me. Usually were tight and hurt my ears after an hour of listening to music... Took me some time to find a good one and now I'm completely happy with 1000xM3

                                    • ?
                                    • Anonymous
                                    • PZs
                                    • 15 Jun 2020

                                    Essen, 15 Jun 2020"The headphones are light adding to the feeling of cheapnes... moreyou want something light and doesnt mind the price like you own formula one cars going to market for groceries ... you are not practical at all and know nothing about commercial application. you want hear good sound and good noise cancelling technology and as light as possible and will not accept to be commented cheap ... get a brain surgery and install cyber implant upgrade for your nfc and bluetooth noise cancelling audio so for your audio processing capability will be combined both biological and electronics ... just like driving firmula one to buy groceries ... light and not cheap ... good luck

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                                      • AnonD-762416
                                      • d$y
                                      • 15 Jun 2020

                                      Peter UK, 15 Jun 2020Saying that 95% of headphones are made of plastic! LoLThere's a difference between plastic and plastic.
                                      It's not only the weight but too thin plastic just doesn't feel or sound right to the touch. It probably won't break but you will always think it will if you accidentally sneeze in the wrong direction.

                                        AnonD-762416, 15 Jun 2020Nope. If you neck muscle memory can't figure out how to bal... moreSaying that 95% of headphones are made of plastic! LoL