Samsung expands its self-repair program to Europe

19 June 2023
The company is offering parts for the Galaxy S20, S21 and S23 series as well as two Galaxy Book Pro laptops that you can repair yourself.

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  • T
  • Totto
  • 35E
  • 20 Jun 2023

Quite limited at the moment.
Samsung's site and local redirects don't seem to have much in stock.

Their trade partners either don't sell to private customers (only dealing with businesses), or don't have any parts at all (if dealing with individual customers).

Prices are high as expected, always have been.

    This is funny.
    Even genuine S6 edge plus screen cost 300 for new part plus cost of repair.
    Whole phone dont have value of 400 now. Not even 100 bucks is worth when working properly.
    Better to buy new phone than paying expensive repair.

      BToastieX, 20 Jun 2023Calm down "Princess" It is not as bad as you m... moreOkay I will try:p

        • B
        • BToastieX
        • Eie
        • 20 Jun 2023

        Almidani Princess, 19 Jun 2023It would be better if they just ditched their garbage exyno... moreCalm down "Princess"

        It is not as bad as you make it out to be.
        Qualcomm had its bad days and now so does Samsung. Everyone can't always be equally as good as the competition.

        Tip: Focus on something productive and don't take stuff so seriously princess.

          • fayy
          • txE
          • 20 Jun 2023

          Almidani Princess, 19 Jun 2023It would be better if they just ditched their garbage exyno... moreThey won't, since they still gain much profits from it.

            • b
            • blue
            • 0CN
            • 19 Jun 2023

            Anonymous, 19 Jun 2023Why not in Germany? Most likely some local legal problems. The same with eastern countries.

              • ?
              • Anonymous
              • YQZ
              • 19 Jun 2023

              Why not in Germany?

                • U
                • UNKNOWN soldier
                • mFJ
                • 19 Jun 2023

                so all countries around portugal but we don't exist...samsung is just disappointing since 2020 that's why my wntire families change to oppo or xiaomi sd cards all in a box even a case nowadays u buy a samsung not only it costs 3 times the price of other phones u have to spend right away another 60 to 70 euros...case ...charger..
                screen protection [ in some cases] and the cable they send you is not the one that's top notch for your phone it's sad ....i sell phones too for work i used to advertise samsung electronics...
                not anyone now i sell 10 % samsung ridiculous
                spain italy bla bla bla portugal nope..
                does not matter for the price of a screen u can by a phone most people are regular joe's...we don't need a 1500 euros phone

                  • ?
                  • Anonymous
                  • 61x
                  • 19 Jun 2023

                  Anonymous, 19 Jun 2023Sealing phones, removing removable batteries, to pretend af... moreBase S20 launching price = $1000

                  Base S21 launching price = $800

                  Hoping S21 having more features than S20 = double digits of IQ

                    • o
                    • oa
                    • DGV
                    • 19 Jun 2023

                    clean phones and consumers start changing batteries during calls a technically impossible for samsung maybe even harden the security of the phone so that personal information dont leaked what is needed is to visit a server and choose an iso file and boot, the consumer needs to go through a 10 second course to accomplish the impossible

                      • ?
                      • Anonymous
                      • EUk
                      • 19 Jun 2023

                      Sealing phones, removing removable batteries, to pretend after to want to "expand self-repair program", of course we believe you, ShameSung.
                      My last phone from them was the S20 series, after they started to remove even more features like the microSD card (shamefull move).

                        cyber, 19 Jun 2023this should be charging board,on most samsung phones chargi... moreYes, it's a small board, you can see it in this image:

                        https://www.gsmarena.com/samsung_expands_its_selfrepair_program_to_europe-news-58895.php#image3

                          It would be better if they just ditched their garbage exynos chipset for good. Noone wants it and noone likes it. Exynos is the worst trash ever invented on planet earth. ever.

                            • ?
                            • Anonymous
                            • NtJ
                            • 19 Jun 2023

                            how about original Batteries, they're the only thing that goes bad in my phones and i can't find original parts

                              • H
                              • Hmm
                              • xjH
                              • 19 Jun 2023

                              No more motherboard issues?

                                • c
                                • cyber
                                • S2D
                                • 19 Jun 2023

                                Edward Coventry, 19 Jun 2023 €50 charging port???this should be charging board,on most samsung phones charging port is not sold separately except few models like s10 which require soldering,thats cheap anyway compared to what apple charges if you want charging flex replacement-they replace whole unit ot whole housing with new mainboard,third party repair shops charges even more-and more likely with non genuine and used parts

                                  • ?
                                  • Anonymous
                                  • 8X{
                                  • 19 Jun 2023

                                  50€ charging port, 300€ screen, yeah right lol
                                  Companies pretending they care about repairability for good PR while making it so expensive 99% of people will just buy a new phone as usual

                                    €50 charging port???

                                      • ?
                                      • Anonymous
                                      • p7k
                                      • 19 Jun 2023

                                      lol sure expands self-repair to Europe :D
                                      Europe is basically forcing self repair on all brands just like all devices need to have type-c charging ports. Also the reason why Apple is going on type-c cause they have no other choice if they want to be in European market. Self repair should be also soon forced on Apple so they cant screw there customers over with high cost repairs cause every part on there devices have a code built in to not work if you dont do it with special tools