Samsung Care+ will include unlimited battery repairs from May

29 March 2024
There are two caveats, however.

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Azu10157, 05 Apr 2024Because idiots want that glass or aluminium back. While, ye... morePlastic back phones also have non-removable battery. I think it's that companies just dont want you to tamper with your phone anymore

    Android15, 29 Mar 2024manufactures will do anything to see us flat broke ... is t... moreBecause idiots want that glass or aluminium back. While, yes, very premium to the touch, is pointless when you'll have a case on anyway.

      "...You'll only be eligible for a battery repair if your device's battery health is at 79% or lower, 'as indicated by a diagnostic test'. Oh, and there also has to be 'no additional damage to the covered device' present."

      What if the device is swelling from a defective battery? It qualifies for the first rule, but not the second. Samsung should adjust their stipulations a bit.

        Anonymous, 29 Mar 2024dunno, if they trying to cut cost, but afaik samsung been a... moreCorrect. Currently, the battery is attached to the display. That's why you get a new battery on screen repairs. It's plug and play. My guess is they can keep the battery and just replace the screen or battery if necessary.

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          • Nick name
          • Ki6
          • 30 Mar 2024

          Do Samsung dare to provide unlimited display repair? Unlimited battery repair is a gimmick.

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            • Anonymous
            • spX
            • 30 Mar 2024

            Tk, 30 Mar 2024Such a useless service by samsung care+ for users, yeah. not for zamzung.

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              • Tk
              • U{%
              • 30 Mar 2024

              Such a useless service by samsung care+

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                • S
                • xjH
                • 30 Mar 2024

                Modern battries can last more than 2 year easily without the need of repair but only if that user used the phone fir normal usage.

                If used for gaming then battery can't last for that long.
                Even need repair within 1 year.
                Unlimited battery repair will be good for gaming users only.

                  • ?
                  • Anonymous
                  • KLR
                  • 29 Mar 2024

                  PepperPot, 29 Mar 2024I guess this confirms one rumor about the Z6. The battery ... moredunno, if they trying to cut cost, but afaik samsung been always replacing battery with display

                  https://www.samsung.com/ca/support/Out-of-Warranty-Pricing/
                  "Screen Module repair replaces your phone’s screen, bezel and battery."

                    Unless they dont want to give equal warranty to their devices to numbers of years of updates it does not matter at all.

                      manufactures will do anything to see us flat broke ... is this why they ditched the removable battery

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                        • Maria
                        • xhn
                        • 29 Mar 2024

                        Sadly, it is just in the US... speechless.

                          I guess this confirms one rumor about the Z6. The battery will be easier to replace. I thought that was strange because nobody replaces the battery in the Z. You only get a new battery because it is packaged with the panel. People have used 3rd party apps and found their battery health diminished, but that isn't reliable and Samsung doesn't care about any tests other than their own.

                          I figured this was another move to increase the durability and cut costs by separating the screen so the battery could be reused if the screen was replaced. I remain hopeful that is another benefit, but it seems their intent is to get more money from the consumer.

                            Usually, modern batteries maintain their integrity (capacity 80%) for around 800 full charging cycles (that's what I read some time ago). Your mileage may vary.
                            Almost nobody makes a full charging cycle (0-100%) every day, it's mostly either every other day, or daily limited recharging (e.g. from 25%-100%).

                            So let's assume a full charging cycle every 1.5 days. This means that battery capacity will probably drop below 80% after more than 3 years.

                            For battery replacement alone, the care+ plan makes no sense at all: At a rate of 10 USD per month, you would have to pay 360 USD before your battery statistically reaches its capacity level that unlocks free battery replacement. You could get your battery replaced at a fraction of that cost at any random smartphone repair shop or spend like 20 bucks for a spare battery and replace it your on your own if you don't mind the hassle.

                            So, next thing is "unlimited repair". There is no such thing as "unlimited". Never. Ever!
                            I am sure that deep down in the fine print there must be numerous constraints and limitations that apply.
                            If someone throws their smartphone out of the window every other day or rolls over it with his car, Samsung service will not endlessly follow these Shenangians.

                            Careful people who use a case and screen protector and don't play dodgeball with their smartphones usually never or very rarely get their glass broken.

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                              • Stoon
                              • fw8
                              • 29 Mar 2024

                              why on the earth onmy the US get this soecial treatment by samsung ??? why samsung insist to suck US D. ???

                                CMIIW, but these plans only go up to 2 years. Unless something really faulty happened, it's unlikely that the battery health will go below 80% in just 2 years. At best, you can only use the battery replacement once near at the end of the coverage. So this is basically just a ruse to raise the prices while providing a benefit that is not realistically happening for most people.