Nokia N76
- C
- Carlo
- MP@
- 15 Aug 2007
Good day everyone,
just a view comments regarding this nice phone. I've mine since 4 days and in fact it hangs up means shut down ans restart again it self without introdusing pin code. But after have found on Nokia website that they did a firme update for this phone. After upgrade new firmware eveything works fine and believe me battery stays long as before. Go on this link: http://www.nokia.fr/A4364272
or
http://europe.nokia.com/A4305060
Before you upgrade the firmware do a full back up via your PC Suite then upgrade it.
On this way you don't loose your contacts/agenda etc.
Hope it helps some of you.
Cheers
- ?
- Anonymous
- wYE
- 15 Aug 2007
Im a Nokia Nseries lover...But when I bought the Nokia N76 Im fee dissapointed of it...Because its mirrored steel cover can be easily peeled...
- ?
- Anonymous
- mZx
- 15 Aug 2007
this phone is great i love it,i didnt buy it yet but i absolutely lov it,i hope one day to buy it,thnx nokia your making great phones
- O
- OJ
- SkE
- 14 Aug 2007
Heyy every1 its a really nice fone n the color is a bit weird.. btw i jus need 2 ask if u can delete numbers from the Log Randomly.. I Hope som1 reply :)
- M
- Mikel
- p3I
- 14 Aug 2007
Thank you for your comments. After finding out how bad the quality of the n76 is I would have regreted the day I even looked at it.
Browsing the site I also fund another phone that I like the sony P1, the only thing i didn't like about it was the 256k color screen I have never had a 16M color screen before is it really of that much importance or can it render any type of picture?
Thanx again
- C
- Charlotte
- n1e
- 14 Aug 2007
Its totally c**p DO NOT BUY!! Loads of problems freezing and very slow restarts itself. I have had 4 of these and evryone has the same problem.
- d
- demetrono
- PuZ
- 14 Aug 2007
This is a beautiful device, has lots of applications possibilities, its fast to navigate trough the menus... but
700mAh BATTERY??????? PLEASE!!!!!
five calls 4 minutes length and 1 hour of music playback (30min way to your job and 30min back home) and you ran out of battery.
24 hours autonomy. Shame!!!!!
- E
- Eigger
- vxf
- 13 Aug 2007
The only good thing about this phone is the speed... other than that... specially the casing,.... you'll just be wasting your money for this one. Go with other Nokia model like 6110 navigator which a tad bit cheaper than this plus you get a GPS with your phone, dual speakers as well.
- ?
- Anonymous
- wgA
- 13 Aug 2007
I am considering getting an N76 but there are so many people complaining about the painting. Nokia say that it is now fixed. Is this true for the newer N76's? or do you have to wait until you get a re-coat on the colour of the phone or is all this just made up to make people buy the phone. Basically is the colour job still bad or should I end up buying a motorola maxx?
- u
- user 26
- Pj1
- 13 Aug 2007
well...
i saw on youtube a review of N76 and looks great and has friendly operations.
i really disappointed when u says that the chrome area could peel and suddenly turn off.
I have intention to buy this phone but my
doubt is if Samsung i320 could be better than
N76...
- j
- jonneh
- Rfx
- 13 Aug 2007
im looking to purchasae the n76 but im looking on some info so ne1 with the phone please help..Is the Phone Durable? and is the external speaker loud?.. and also it doesnt look comfortable on your ear, is it?
Thanks
- R
- Rana
- iB4
- 12 Aug 2007
by the way i didn't like the image quality (main camera), its all dominated by green
i wish nokia would find a solution for the peeling problem, like replacing the chrome cover with something more persistent.. although my mobile didn't peel yet, maybe because im taking too much care of it.. i've herd many people said they're facing this problem..
- R
- Rana
- iB4
- 12 Aug 2007
hey all,
I recently got nokia n76 red from 2 weeks ago, i really like the aspect and the features as well, so far it has never peeled.. but i really got disappointed when i found out that it turns off all of a sudden. As for the secondary camera, i was so much glad that finally i would be able to see myself in the image before capturing lol, but i got so disappointed as it's just a video call camera, the image quality wasn't as good as i expected..
now am thinking to sell it and buy nokia 3250 pink.. i think this mobile has got the best camera ever... what do u think??
- h
- hithem hossen
- mEd
- 12 Aug 2007
http://www.mobile-review.com/articles/2007/nokia-n76-problems-en.shtml
this side you will find what i found about this phone which i get since to weeks ago
this is abad phone
for more inf. 002020101760622
thanks
- ?
- Anonymous
- RbC
- 12 Aug 2007
Stay away from this phone. Peeling bad just in few days I bought.
- J
- Jeff S
- RbC
- 12 Aug 2007
I am a Nokia Lover. But I was very disappointed from N76. The functionality of the phone is great and works great. The quality of the phone is extremely bad. As everyone talk about the chrome Pills very simply and it has also software problem. Mine keep reset by itself and some times I need to be so patient before can use the phone. As result of these problem for first time start looking others manufactures phone such as for sure Motorola. After looking the one really interest me was RAZR2 V9 but not here yet so I bought the RAZR-AXX V6 in main time waiting for V9. I am very happy with it but waiting to fix N76 cover and sell it. Do not buy N76. Take my advise.
- u
- user 26
- Pj1
- 12 Aug 2007
Well...
im a little confuse about this phone.
All posts saying that is peeling and bla,bla,bla...
Which is the best: Samsung i320 or Nokia N76.
- ?
- Anonymous
- fvx
- 12 Aug 2007
Hey people
I've had this phone for a while now, and I must say I'm surprised many of you think it's lousy. Nothing ever peeled, nothing ever hanged, nothing! It's just a good old Nokia, ever reliable, nice camera, average battery life.
Has any of you bashers ever even used this phone? Bear in mind that sometimes certain shipments are faulty, but that doesn't mean the model sucks! I do think it's a bit too thin for my taste (I was more used to bulkier models) and it took me some time to get used to the keypad, but then it all ended well.
Cut the poor phone some slack, people.
- ?
- Anonymous
- 2Fy
- 11 Aug 2007
Wait 3-6 months??? Between 3-6 months, there will be so many new phones coming onto the market, and this N76 will be out of fashion by then.....!!!
- P
- Phoneman
- TIE
- 11 Aug 2007
The stimuli that has brought this article here is the avalanche of messages suggesting the Nokia N76 has a casing especially exposed to wear and tear. The silver coating peels off to unsheathe bare plastic, so the handset loses its salable condition in no time. For something that costs 500-550 Euro (in Russia), this is a disgrace. Nevertheless, we have decided not to shoot from the hip and look into the roots of the problem, collect statistics on returns, learn about the reaction of service centers, distributors and the vendor himself.
One of our readers lent us his unit that had lost its charm in two weeks’ time. In the photos below you can see how worn the chrome plates have become, as well as the edge, so now the black chassis is on the surface. This holds true both for red and black editions of the N76 – the only difference is that the red-colored units tend to lose pieces of paint all round the casing, while the owners of the latter variant won’t experience this issue.
Last week Nokia’s service centers received a bulletin with a rundown of the problem, stating that this case is covered by the warranty and replacement of faulty parts should be free of charge. As of today, there are loads of spare parts available, so no shortage is expected in the near term. So, is this a really wide-spread disease, or all we do now is making a mountain out of a molehill?
According to our sources, this defect applies to nearly all Nokia N76 produced up until this day, and it has much to do with faulty parts supplied to the manufacturer, however the worst thing about it is that the spare parts delivered to service centers are no different. This means, that servicing your unit will merely bring you a temporal relief. In light of this fact, some European carriers have already discarded the model, specifically, the N76 is no longer available for purchase in the UK from Vodafone, as they took it off all price-lists on June 20 – no official statements have been made by the carrier as yet. But the rumor has it that Vodafone has returned all unsold units to the vendor – this point of view is explained here.
What does this mean to Nokia? Being one of the NSeries flagships, the N76 is currently promoted on the market at full tilt – in most regions, including Russia, the company runs with aggressive outdoor ads, you can see commercials on TV, learn about the handset from radio broadcasts. Basically, the phone is all around.
Have these advertising activities boosted the sales of the N76? Make no mistake about that. In Russia they sell not less than 4 thousand units a month (MRG data, July, 2007), which is a decent figure for this type of handset. As the advertising campaign heats up, the sales will at least double, which brings about a dangerous case. Who normally goes for these phones? Women – with fistful of cash, own mentality and style, those who have got used to a certain level of quality. For the most part, this audience is loyal to Nokia and recognizes it as a manufacturer of top-notch gadgets.
What happens when you get paint-related issues or reveal other defects – we will focus on this a bit later. But for now, what the first reaction to this will be? Obviously, the owner will come to a conclusion that Nokia’s quality is no longer as superb as it used to be, so he or she might consider switching to some different brand, morphing from a loyal consumer into the opposite category. Being unofficial “opinion leaders”, these people might also have a negative impact on Nokia’s image. However it won’t be the end of the world – previously the Nokia 8210 was in similar distress with its faulty display, but back then the vendor easily made it through. You shouldn’t dramatize the situation – after all, it is not the whole company, it is one single model. The tricky aspect here is that the N76 is a relatively popular and aggressively advertised offering.
Withdrawing this device from the market would be an unbearable price for the vendor to pay – rectifying this issue in service centers is way cheaper. The company’s reputation will take no fatal blows – Nokia has already suffered from this defect to a certain extent – what is really important to do is prevent similar cases from breaking out across the company’s portfolio.
We rarely recommend our readers to refrain from buying some handsets, however in the case with the Nokia N76, these flaws apply to all units, and what is more, there are no non-defective parts available in service centers. That’s why there isn’t much sense in picking this phone, unless you are willing to get over its decaying looks (which is the foundation of any fashion phone).
We also went to service centers to find out what problems the Nokia N76 had and what the main warranty claims were. And the figures we got for July were quite interesting – although this statistics is by no means representative or covers all regions, but the diagram below does give some clues on what’s going on.
As you can see, the casing quality is by far not the most crucial defect. However, this doesn’t automatically mean it is non-existent – the fact of the matter is that faulty handsets normally arrive at service centers a tad later and since the Nokia N76 started shipping early in June, many units with this flaw haven’t been reported as yet. The statistics is also interfered by other defects typical for all models – displays, software, which are pretty much par for the course. But what is really important here, is the share of plastic-related issues, indirectly indicating the mass character of this defect.
We asked the Russian headquarters of Nokia to shed some light on the situation. Maxim Pavlov, Nokia’s Service Manager in CIS countries, comments: «We are aware of the issues with certain casing components in the Nokia N76. All authorized Nokia’s service centers have been notified that the warranty does cover this defect of the Nokia N76. Nokia is seriously concerned about the quality of own products and we are doing everything possible to improve the situation around the Nokia N76. All service centers have enough details at their disposal, so the repair time will be minimal».
We, on our part, decided to examine the reaction of retailers. Most distributors have already come across returns of the N76, but unlike the service centers they haven’t been notified by Nokia. As the result the market is still confused about this issue. In the vast majority of retail networks you can replace a faulty unit within two weeks, given that you have an opinion letter from a service center stating that the defects you have encountered stem from the production flaws. Many retailers meet consumers halfway and replace their units without a letter from a service center (but give refunds very rarely). Regrettably, the service centers usually refuse to give opinion letters reasoning that with lack of experience, obscure forms etc. – but in fact, this is a direct violation of the law and you can insist on getting a letter, should a conflict situation arise, to get your money back from the retailer you bought the unit from (which is possible with this letter in hands).
For example, one of M-Video stores features both a brand-new Nokia N76 and a returned unit with paint defects, whose price tag has dropped all the way down to 350 USD (against 760 USD for a new device).
None of the vendors can possibly avoid flaw in production cycles. Unfortunately, Nokia ran into them with one of its key offerings. In our opinion, being aware of such flaws you should refrain from buying this device; or, in case you already own one, wait about 3-6 months until defect-free spare parts arrive and only then call at the nearest service center. Although this is a very rough time span, taking account of mass returns in all regions and lack of high-quality parts there days, it is unlikely that Nokia will be able to sort it out faster. And if you can’t stand waiting, then you can easily return your unit, replace it, or get a refund.
P.S. P.S. Nobody is perfect, therefore this global issue with the Nokia N76 is not the reason to stand up and proclaim that all Nokia-branded handsets retain similar problems. Please, be more reasonable in your judgments.