Samsung A767 Propel
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Samsung A767 Propel

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  • ?
  • Anonymous
  • kUx
  • 28 Jul 2009

My husband and I upgraded to the Propel in March. This is July and my husband's microphone does not work. We tried to get AT&T to replace the phone under the warranty and they will not honor it because he has a red dot indicating moisture. I decided to look at the dot on my phone and it is also red. Neither of us has gotten our phone wet. I also called my daughter who has a Propel and she said her dot was red and she has not gotten her phone wet. AT&T said we should not have our phones in the bathroom while showering! I was with Cingular who was bought out by AT&T since 2002 and never had any problems with any of the NOKIA phones we have had. I think there is a defect in this phone which lets moisture in and we as customers are getting the short end of the stick. I too have had battery charging problems. I have no doubt AT&T will loose us as customers and I don't care if I have to pay an early termination fee!!!

    • ?
    • Anonymous
    • T9p
    • 24 Jul 2009

    We hate these phones. We got two in February. My husbands buzzes when talking so he either has to text or else call on a landline. My daughter's battery life is only a couple of hours. We bought a new $40 and same thing. AT&T says, water damage. Never had water damage that we're aware of! Come on, My husband had an LG and my daughter had a Motorola for a full 2 1/2 years with no problems! What a joke! I'm not paying $250 for a new phone! I'd rather switch to Verizon and pay the termination fee!

      • ?
      • Anonymous
      • 4IS
      • 23 Jul 2009

      Anonymous, 23 Feb 2009The key word in your comment is that this is your "sons" ph... morewell i know my kid did nothing to my phone and its had that stupid pink box, the phone is crap.....

        • ?
        • Anonymous
        • kUD
        • 21 Jul 2009

        We upgraded 4 phones to the propel in November 2008. 2 needed to be replaced within 45 days. All of these
        phones are having shut off problems or charging issues. One of the phones was accidentally run thru the washer and of course ruined. The other 3 are all showing moisture damage although they have not been wet. AT&T will not honor the warranty. Look at all the other posts. Are there any lawyers out there to bring a class action suit? Unhappy Roger

          • b
          • bob barker
          • j%K
          • 05 Jul 2009

          i have this phone and its a piece. i hate it and wouldnt recommend to anyone. this phone sucks!!!

            • S
            • S McFarland
            • 0gt
            • 03 Jul 2009

            Anonymous, 14 May 2009My wife has had this phone for about three months and loved... moreOK I have read all these post , but my question is What did ATT do about any of this ?

              • ?
              • Anonymous
              • 4uQ
              • 02 Jul 2009

              I got the Samsung A767 Propel in mid February. It was great, I liked it a lot. It took awhile to get used to the qwerty keyboard though, I'll admit. And then about, 2 months ago or so, maybe less, it started acting up. My phone would randomly start shutting off if it was jostled or if I shut it. It was driving me crazy! So, we called AT&T under warranty, and we sent it back, and they sent me a new Propel. Well, I just activated it today and it's ALREADY having the same problem. It's driving me crazy! And sometimes when I try to turn it back on after it's shut off, it takes me at least two minutes because it just won't turn on at all. I am seriously contemplating getting a new phone, if there's no fix for this one.

                • ?
                • Anonymous
                • 4M{
                • 29 Jun 2009

                mosephus, 30 May 2009We bought four propels in December, in the last few weeks t... moreSame problem with the red sticker. All other phones Ive had have had the sticker under the battery. You have to pull the battery out in order to see if the sticker has changed to red. Not on the Propel. Simply slide the cheap plastic batter cover off and looky there. The sticker is sitting in plain site beside the battery. Not only that if you look at the speaker large speaker on the back of the phone and where the back cover is slotted to allow the speaker to play thru you will notice how very easily any type of moisture can access that darn little red sticker. Could be AT&T way of saveing themselves money on replaceing phones. May see a trend in moisture stickers showing up in places on the phone where water or anything else can get to it easy so when you do have a lagit gripe well then guess what? That sticker releases them from blame and places it on YOU! BOO HISSSSS

                  • k
                  • kayla
                  • NN1
                  • 23 Jun 2009

                  JP, 11 May 2009So how do you flush my phone to allow me to use MP3 rington... moreRingtones are easy to customize. I downloaded software with my last phone, and it works with this one too. tonethis.com
                  And any music you have on your computer you can cut as long or as short of the song as you want for your ringtone..fade it in and out.. it's nice.. and you just send it to your phone and download it. takes like 2 seconds. I like it, and when you want it as your ringtone for this phone just look it up under audio or whatever and hit apply for ringtone. it's easy.

                    • m
                    • mosephus
                    • YaI
                    • 30 May 2009

                    We bought four propels in December, in the last few weeks two have stopped working, my wife stopped in at an AT&T store to see if they could tell us what the problem was, the moisture detection stickers on both had turned pink. She also found out that one that was still working had actually turned red indicating high water damage. These phones have never been subjected to high moisture conditions. Shouldn't a phone have some degree of protection from natural elements such as high humidity or sweat? Ready for disposal after 5 months of normal use?

                      • B
                      • B-Rab
                      • 4DZ
                      • 30 May 2009

                      Had this phone for 4 months so far, recently it started shutting off and turning back on intermettenly when I would slide it closed. It finally started to shut off and restart every time i closed the phone. I called AT&T Warranty line and spoke to support who informed me that it is out of warranty cause the water damage sticker was red! Bullshiz (with a z)! Back to the GoPhone.

                      ps- Don't get this phone

                        • E
                        • Eric
                        • Lq1
                        • 26 May 2009

                        Anonymous, 06 Jan 2009How do I upload java games? Is their a specific code for th... moreDid someone find a solution on how to run java software on this phone?

                        Thank you

                          • m
                          • marilyn
                          • 0d@
                          • 19 May 2009

                          Very disappointing. Turns off during conversations, reception is terrible in areas where we never had a problem with our motorola phones. Highly recommend NOT to buy, you will be sorry that you did.

                            • b
                            • big ugly melvin
                            • Yb{
                            • 18 May 2009

                            have had the a767 for about 3mos now, and am pretty pleased with it. i use for some stuff (phone, music, vid, notes, camera), but no net/online apps or games or anything. anyways, QWERTY keys are small, but you get used to it. its been dropped many times and hard enough so that the battery door pops off, and is NO worse for the wear. the music player/interface is pretty darn good (though album art is miniscule). that it plays nice with so many formats is a big plus. the thing gets left on the sink countertop while i'm in the shower, never a moisture issue. interface overall is pretty good, and moderately customizable. i dunno that i would've paid full-boat for this as i dont need nearly all this phone offers, but w/the ATT contract continuance discount (phone for $29.95), its pure absolute win.

                              • a
                              • andy
                              • Yb{
                              • 18 May 2009

                              JP, 11 May 2009So how do you flush my phone to allow me to use MP3 rington... moreNote: Audio files smaller than 300 KB are treated as ringtones, whereas
                              audio files larger than 300 KB are stored in the Music Folder.
                              You can not assign an MP3 file larger than 300 KB as a ringtone.

                                • a
                                • andy
                                • Yb{
                                • 18 May 2009

                                JP, 11 May 2009So how do you flush my phone to allow me to use MP3 rington... morehowdy --- mp3s have been usable on my a767 with no flush/modifaction needed. what i found was the key was keeping the mp3tone to a limited length & filesize (ie: 320mbps=not good, 96-128mbps=good). i've not yet tried to figure out the exact values, but when i try to use a song/longer section, phone tells me no dice, but when i drop a 15second one in it works.

                                  • i
                                  • iambourne1986
                                  • TfX
                                  • 15 May 2009

                                  Anonymous, 14 May 2009My wife has had this phone for about three months and loved... moreLDI (Liquid Damage Indicator) sticker is a sensitive piece of sticker that is at the back of the phone that could turn pink or red when get in touch in any form of liquid or moisture.

                                  there are several reason why the LDI sticker turns pink/red like *Prolong use of the handset (talking) which constitutes to possible acquiring of oil / sweat from face and hand thus affecting LDI

                                  *Shower room moisture

                                  *Using the phone when raining

                                  *Dropped in water or liquid

                                  *Extreme or heat due to climate condition.

                                  the manufacturer's warranty does not cover any liquid or physical damage on the phone.

                                  NOW asked yourself why your phone has been liquid damage, NOT the device 'coz you are the one who uses it.

                                  this apply to all phones regardless of the manufacturer.

                                  FYI.





                                    • ?
                                    • Anonymous
                                    • Yab
                                    • 14 May 2009

                                    My wife has had this phone for about three months and loved it while it worked. However, the screen whites out regularly and when I called in too have it replaced they said the warranty was void because the sticker turned pink. This phone has never been in the water. Based on this and the many other comments I have seen I will not get this phone again.

                                      • J
                                      • JP
                                      • q}G
                                      • 11 May 2009

                                      Anonymous, 14 Apr 2009You need to flush and unlocked your Rogers Propel in order ... moreSo how do you flush my phone to allow me to use MP3 ringtones ?? If you are willing to do it for a reasonable cost, I am in. Other technicians said it couldn't be done because Rogers uses a completely different software.

                                        • T
                                        • Taylor
                                        • q}S
                                        • 02 May 2009

                                        i dont understand your problems,i have the same phone, i have brought mine in the bathroom with me while i showered with the door closed, lots of steam, and my phone is fine, and the water thing indicator is as white as ever!! i live in canada and have service with rogers, but i dont think that would make a difference as it is the same phone.... hmmm funny