Samsung acknowledges Galaxy S23 touchscreen issue on One UI 6.1, says it's Google's fault

Vlad, 04 April 2024

Samsung started rolling out the update to One UI 6.1 for the Galaxy S23 family in late March, and since getting it, a lot of people have been complaining about touchscreen issues. Namely, the touchscreen on these devices sometimes doesn't register touch input properly, and one has to tap multiple times to get a touch registered.

Naturally, this is extremely annoying, and now Samsung has finally acknowledged the problem, but there's a twist. According to the Korean company, this is pretty much Google's fault, as apparently the issue is being caused by the Google app's Discover feed, which you can have appear to the left of your leftmost home screen.

Samsung acknowledges Galaxy S23 touchscreen issue on One UI 6.1, says it's Google's fault

Samsung says Google is aware of the problem and working to fix it for good. Until that happens, Samsung is offering a temporary solution to affected users: they should clear the Google app's data, and then restart their device. Once that's done, the touchscreen should register all touches properly.

To clear the Google app's data, you need to go to Settings > Apps > Google > Storage and tap on Clear data. This may require you to log into your Google account again after you do it.

Google is most likely to fix the issue through an update to the Google app, so make sure you have automatic updates enabled in the Play Store. If you're impatient, you can always manually update all apps through the Play Store by tapping on your profile icon, selecting Manage apps and device, and then tapping on the Update all button.

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Reader comments

  • Spike
  • 12 Apr 2024
  • Ny3

It's not touch, Samsung ruined the Swipe Gesture. And ow come they didn't try the update before releasing it!? Samsung has gesture from right to left. Did they forget how many actions use that gesture!!?? Idiots

Hi. Since the 6.1 update my S23 ultra is discharging like crazy, especiaslly when using Youtube: Yesterday i had to charge it 3 times so I can get trough the day (maps, podcast and music): It is a great issue and nooane seems to adress it- pretty emb...

if the issue goes mostly to samsung devices, i think they intentionally make their one ui barely usable. the solution is to disable google feeds. samsung may enable them by default and users aren't aware enough of it.

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