Samsung allows 100-day return window for Z Fold2 and Z Flip 5G in the US
Samsung is enacting a new way to entice customers to try one of the company’s foldable smartphones. Samsung will let anyone who purchases a Samsung Galaxy Z Fold2 5G or Galaxy Z Flip 5G to “Buy and try” either of the phones, extending the return period to 100 days.
If you purchase a Galaxy Z Flip 5G for $1,200 or a Galaxy Z Fold2 5G for $2,000, Samsung will offer you a 100-day return window to decide if you’re not happy living with a Samsung foldable. For reference, Best Buy’s return window for smartphones is 14 days (with a restocking fee if opened) and Samsung’s online store allows a 15-day window.
Customers will be eligible for up to $550 in trade-in credit with eligible trade-ins. In addition, buyers will receive a $200 credit towards Samsung accessories. To clarify, the 100-day return window will only be available for purchases directly from Samsung’s online store and only when purchasing a phone through April 1.Samsung Galaxy Z Fold2 and Galaxy Z Flip 5G
I contacted Samsung Support to find out what happens to a trade-in if you decide you don’t want the foldable anymore. Since the trade-in value is instant, you’ll buy the foldable at a discounted price. If you decide to return the phone, you’ll receive a refund for the phone’s full price.
But what happens if you use Samsung’s $200 promotional credit towards accessories after you return the phone? It turns out that you’ll have to either return the items or get charged for the credit amount.
Try to figure it out yourself. It's not difficult.
- 25 Feb 2021
What happens to those return phones? will they push it to the next buyer and not them them it was used. Like buying a pair of sneakers already tried on at the store and sell it to you as new.
- 25 Feb 2021
Preach 100% agree I have the Z Fold2
- 24 Feb 2021