Samsung denies allegations of planned obsolescence

Peter, 19 January 2018

Samsung has denied the allegations that it is slowing down its older phones. The company already stated as much weeks ago but the investigation in Italy was opened based on user reports.

"Samsung does not provide the software updates to reduce the product performance over the life cycle of the device. We will fully cooperate with Italian Authority for Market and Competition's investigation in Italy to clarify the facts."

Apple (which admitted to downclocking older iPhones) is in hot water in the US, France and Italy, but Samsung is facing investigation only in Italy so far. The cause of the lowered performance in Samsung’s case is not clear.

For iPhones it was the chipset – as battery capacity drops, the phone becomes more likely to suffer a brown out when the chipset clocks up due to a demanding task. But we’ve seen slowdowns come from elsewhere too. For example, the original Nexus 7 was notorious for becoming sluggish as its flash memory aged (and the TRIM support didn’t entirely fix the issue).

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Reader comments

  • SteveO
  • 19 Nov 2021
  • pY6

I have a Samsung A5 (2017). It's a good phone and still going strong. However, the Neon Flip case is knackered but I can't replace it - absolutely nowhere has any in stock. The phone doesn't work properly without an official Neon Flip ...

  • SteveO
  • 18 Nov 2021
  • pY6

I have a Samsung A5 (2017). It's a good phone and still going strong. However, the Neon Flip case is knackered but I can't replace it - absolutely nowhere has any in stock. The phone doesn't work properly without an official Neon Flip ...

  • hervé
  • 18 Dec 2018
  • 0KW

After few years I changed the battery of my Galaxy S4 by a samsung battery. Then the battery never fully charged, the phone goes sometimes down at 30% charged, or the battery goes down very very fast (2 hours with wifi or some phone call). It seems t...

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