Samsung Galaxy S20 Ultra
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Samsung Galaxy S20 Ultra

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I have a Samsung Galaxy S20 Ultra 5G SM-G988U1 and I always see shadows/grains/artifacts in dark areas of the screen especially when the brigthness is very low. It was purchased in September of this year (2024) labelled as a new model.

Grains:

With the default wallpaper out of the box, the black and white one with the big silver bubbles, when I touch the Recent Apps soft key I see a lot of grains in the background, however I must admit the icons and so forth all have proper colour accuracy and they are all clear.

Shawdows/Artifacts:

Photos - When viewing photos in the gallery eg. black hair on someones head, I can see shadows, black patches, artifacts (whatever you want to call it) in some parts of the hair.

Video: When watching a video, eg. someone in black clothing walking, shadows can clearly be seen every step of the way.

I have tried a few suggestions but nothing completely works. For the shadows in hairs, clothing, screen corners etc. I switched the display from Natural to Vivid and adjusted the lever to cool and vice versa...that didn't work.

For the Recent Apps situation with the background grain, going to Accessibility>Visibility>Reduce Transparency and Blur works even though it makes the background look dull but at least the grain is gone once that toggle is on BUT it still doesn't remove the shadow from people's hair etc. so something is still amiss. The fact that the Accessibility method works to an extent, this tells me these issues are more likely software related than hardware related.

Can anybody give me solid suggestions to make my Samsung Galaxy S20 Ultra screen look the way it is supposed to? I never had these problems with my previous Galaxy S series like the S2, S5 etc. Thank you all for reading.

Regards.

    • C
    • Crashisgod...
    • IJj
    • 05 Oct 2024

    kabaka, 20 Nov 2023Because Samsung wants you to move to S21, S22, and S23 so t... moreThe thing is the s21 22 23 24 were all actually down grades of the s20 512 ultra and the gs 25 is just now catching back up with the 20 only with a better camera

      • S
      • SashkoPatrona
      • pc9
      • 04 Sep 2024

      Channa0526, 29 Aug 2024Thanks So much Brother, just scared of rooting the phone si... moreRoot Is not needed for this custom rom!

        SashkoPatrona, 18 Aug 2024Hi, I don't know if you're reading this, but you ... moreThanks So much Brother, just scared of rooting the phone since heard that it will cause too much bloatware and eventually affect the performance of the phone.TIA 🙏

          • S
          • SashkoPatrona
          • pc9
          • 18 Aug 2024

          Channa0526, 19 Jul 2024Hello my phone currently is running android 13 version? Bat... moreHi, I don't know if you're reading this, but you should try customizing your ROM to One UI 6.1. You will get all AI features. It heats up a lot less, and it improved my battery life without sacrificing any performance, even improving it. Animations are not broken, and it even has an adaptive refresh rate. All camera features are working except for document scanning. You can find the ROM on the XDA page of Extreme ROM. Also, join their Telegram; they release patches for bugs there, and many people will help you with any of your problems.

            • B
            • BLAQ RAYVEN
            • mFd
            • 13 Aug 2024

            I love samsung so much

              Hello my phone currently is running android 13 version? Battery drain is very bad.Anything to be done?

                • G
                • Garrix
                • XEa
                • 20 Apr 2024

                Is it a sure thing that you'll get a green line after updates or it happens by chance?

                  • S
                  • Samsung User
                  • DxV
                  • 18 Apr 2024

                  Celestial Kirby, 28 Mar 2024Great job! Also liked the colors.Great to hear that!

                    • s
                    • s 20 ultra user
                    • 7SD
                    • 29 Mar 2024

                    Anonymous, 28 Mar 2024Is this still worth it in 2024 for camera and performance Yeah the camera is still solid and the performance is no problem, only issue is battery, battery health is rough after 4 years specially with fast charging, if you buy used check if the owner replaced it or not and if not u might wanna do that yourself, otherwise it barely holds on for a full day

                      Great job! Also liked the colors.

                        • ?
                        • Anonymous
                        • KIq
                        • 28 Mar 2024

                        Is this still worth it in 2024 for camera and performance

                          • ?
                          • Anonymous
                          • Lxm
                          • 09 Feb 2024

                          First and last time Samsung wrote something in the camera wart. Wow.

                            • S
                            • S20u
                            • L1m
                            • 27 Dec 2023

                            I have this phone for 3 years. Still fast and everything, cool phone, but camera man... it sucks, my note 8 took better pics. Sometimes it can't even focus! So 6.5/10, the performance saves it and compensates, but camera is just awful. At best a decent phone still.

                              • k
                              • kabaka
                              • Fce
                              • 20 Nov 2023

                              Mario , 05 Jul 2023Why is it that most of S20ultra including mine is yet to re... moreBecause Samsung wants you to move to S21, S22, and S23 so they can make more money.

                                • M
                                • Mordecai Percy
                                • mFd
                                • 20 Nov 2023

                                Dave, 22 Jun 2023The S20 Ultra is a much better phone than A54, if you look ... moreWhat is the reason for recommending the 5g model?

                                  • ?
                                  • Anonymous
                                  • Ki1
                                  • 11 Aug 2023

                                  Anonymous, 22 Jun 2023This issue is happening mostly is S20 Plus but there have b... morenope, happens here in indonesia too

                                    • P
                                    • Pedro
                                    • Nue
                                    • 01 Aug 2023

                                    NN, 06 Jul 2021should I go with s21 plus or s20 ultra ?S21 plus definitely!

                                      • M
                                      • Mario
                                      • Nue
                                      • 05 Jul 2023

                                      Why is it that most of S20ultra including mine is yet to receive update on Android 13? Any option on that or help?

                                        • ?
                                        • Anonymous
                                        • U%{
                                        • 22 Jun 2023

                                        KurayamiWolf, 14 Apr 2023Does all S20 have green or purple line screen issues or S20... moreThis issue is happening mostly is S20 Plus but there have been a few cases of S20 Ultra with green or purple line. It would be best to buy global models instead of Indian model because most of these display problems are happening only in India, Bangladesh, Pakistan.