Samsung says 85% of all faulty Galaxy Note7 units in US have been exchanged/returned

Himanshu, 05 November 2016

Nearly a month after discontinuing the Galaxy Note7 smartphone, Samsung has revealed that around 85% of all the faulty units sold in the United States have either been returned or exchanged.

"As of today, nearly 85 percent of all recalled Galaxy Note7 devices have been replaced through the U.S. Note7 Refund and Exchange Program, with the majority of the participants opting to receive another Samsung smartphone," the South Korean company said in a statement.

While that's a decent return rate especially considering that millions of units of the phone were sold in the country, the tech giant isn't stopping there - to make sure every single Galaxy Note7 unit sold is returned, the company has confirmed that they'll soon be rolling out a battery limiting update to the units that are still being used.

"We remain focused on collecting the outstanding Galaxy Note7 phones in the market. To further drive participation, we will be releasing a software update in the coming days that will limit the phone's ability to charge beyond 60 percent, as well as issue a reminder pop-up notification every time a consumer charges, reboots or turns on the screen of their Note7 device."

In case you missed, T-Mobile Galaxy Note7 will start receiving the aforementioned battery limiting update November 5 (today) onwards.



Reader comments

  • Anonymous

How. I want to keep my phone I tried everything.

  • Jarret

Note7 - a sad history of samrtphone to the universe

  • AnonD-82281

It'll be some wait... The Note line is dead. Will be merged into the S line or something.

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