Sony Xperia M2
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Sony Xperia M2

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  • GH
  • kh1
  • 25 Sep 2014

Hey guys, I have a question about the M2 that I'm really hoping someone here can help me with...

My girlfriend, who lives overseas, recently got this phone through a promotion, and the strangest thing is happening with the front camera: All pictures are dark, and almost pitch black, unless the phone is outdoors in broad daylight. Doesn't matter if she's in the brightest room, or literally right in front of a light. The camera still snaps a picture as if the room is completely dark (you can make out her teeth when she's smiling, but that's about it).

She brought it back to her Cell provider who told her that that's just the way the phone is, and they will not let her exchange it. One of the clerks there even told her that she has the same phone with the exact same issue.

She then brought it to Sony who told her that it's a known issue with the phone, and nothing can be done.

I just find this to be the strangest thing, because I have read through numerous reviews and have yet to read anything that says this is a known issue, nor have I ever heard of any camera on any device having this kind of issue, where a camera is pretty much all but useless.

Anyways, I wanted to post my issue here, in hopes that someone can confirm or deny whether or not this is an issue, and if so, if there's a fix for it.

Any help is greatly appreciated. Thanks in advance.

    • a
    • anonitachi
    • mXY
    • 25 Sep 2014

    AnonD-288928, 25 Sep 2014On KitKat you can transfer applications to SD, but third pa... moreFile Commander comes with JellyBean also. As stated though, my M2 is getting fixed at the mo (hopefully replaced) so haven't even had time to check out what KitKat has to offer in regards. I do know that when transfering to SD on JellyBean using File Commander crashed the device and only broken links/icons remained on the phone

      • D
      • AnonD-288928
      • MtY
      • 25 Sep 2014

      AnonD-290913, 23 Sep 2014Appatently there's Only One solution. Dont move selected s... moreThank you expert for your advice.
      So if I've understood correctly phone reset will not fix this issue and when I move an app do SD shortcut to home screen will not remain after phone restart.
      I'm happy that I don't have to reset my phone to factory state.

        • D
        • AnonD-288928
        • MtY
        • 25 Sep 2014

        anonitachi, 25 Sep 2014I prefer JellyBean but would advise Kitkat. On jellyBean... moreOn KitKat you can transfer applications to SD, but third party applications don't have permission to write on SD card.
        For example if you had used some file manager like ES file manager, with KitKat you won't be able to copy data to SD card or to erase data from SD card.
        With my update to KitKat I've received File Commander FK which program can perform writing to SD.
        But I'm unable to download torrent directly yo SD card with uTorrent application.

          • a
          • anonitachi
          • mXY
          • 25 Sep 2014

          AnonD-290913, 24 Sep 2014From your description, it appears that you are 1/100000 unl... moreMy review turned into a bit of a rant lol. Yeah, it was defo just a dodgey handset. It would be harsh to paint the entire fleet of M2s with this brush, but I am defo not the only one that had issues... this could be the same for any phone be it £150 or £550 though.

          I do actually like the M2!

            • a
            • anonitachi
            • mXY
            • 25 Sep 2014

            dmx, 25 Sep 2014Can you tell me the kitkat update was really good or stay i... moreI prefer JellyBean but would advise Kitkat.

            On jellyBean, the phone is unable to transfer apps to the SD card.

            KitKat supposedly resolved this but, my phone kept crashing (but in fairness my phone was dodgey from the start so my opinion on that is kinda moot.

              • ?
              • Anonymous
              • IWQ
              • 25 Sep 2014

              Althoughbi find that the xperia m2 was rly smooth n fast but it has a serious probelm of easily overheating around the camera area when using certain apps on the phone. It also has bad camera quality , especially the secondary camera with only 480p.

                • D
                • AnonD-290913
                • Kxu
                • 25 Sep 2014

                dmx, 25 Sep 2014Can you tell me the kitkat update was really good or stay i... moreIf improved camera software is not important for you, then you may stay with Jelly Bean.

                  • d
                  • dmx
                  • t7X
                  • 25 Sep 2014

                  Can you tell me the kitkat update was really good or stay in jellybean?

                    • d
                    • dmx
                    • t7X
                    • 25 Sep 2014

                    Which is powerful? The dual core 1.7ghz krait 300. Or quadcore 1.2ghz cortex a9? Same chipset and adreno .. snap 400 .305..

                      • ?
                      • Anonymous
                      • MiE
                      • 25 Sep 2014

                      I am facing issues with internet downloading.whenever i try to download its getting me very low speed.
                      Please also advise for better speed.

                        • D
                        • AnonD-290913
                        • Kxu
                        • 24 Sep 2014

                        anonitachi, 24 Sep 2014AS the Xperia Zs baby brother, I thought that the M2 was go... moreFrom your description, it appears that you are 1/100000 unlucky owner of Xperia M2.

                        Large majority enjoy the M2....

                          • d
                          • dmx
                          • t7X
                          • 24 Sep 2014

                          Which is powerful? The dual core 1.7ghz krait 300. Or quadcore 1.2ghz cortex a9? Same chipset and adreno .. snap 400 .305..

                            • d
                            • dmx
                            • t7X
                            • 24 Sep 2014

                            Can you tell me the kitkat update was really good or stay in jellybean?

                              • d
                              • dmx
                              • t7X
                              • 24 Sep 2014

                              Which is better? S4 mini or m2 ?

                                • F
                                • Forgot...
                                • mXY
                                • 24 Sep 2014

                                anonitachi, 24 Sep 2014AS the Xperia Zs baby brother, I thought that the M2 was go... moreThe built-in music equalalizer that modifies the loudness of your music while you are listening to it, has to be the worste idea that has ever happened. Nearly all my music jumps from quiet to loud and this nuisanse of a command totally ruins the loud parts. Really, really bad idea.

                                  • a
                                  • anonitachi
                                  • mXY
                                  • 24 Sep 2014

                                  AS the Xperia Zs baby brother, I thought that the M2 was going to be a pretty good med range phone. ere are my opinions and facts after 8 weeks of usage:

                                  Price: £149.99 or with EE £30 cash with £13.99pm contract Style: Slim, has a nice weight to it. Nice big 4.8" screen. I think it looks pretty sweet.
                                  Use: I only need a phone for calls, texts, music, camera and the occassional bit of ebanking - The Camera is sweet although it got bad reviews but I see nothing wrong with it, texting and calling is normal and online usage is pretty fast and smooth.

                                  Now... The issues
                                  My phone is 8 weeks old. It has crashed "Sudden Death" on me no less than 4 times. One period in particular the camera area dangerously over heated, i mean, really hot. This happened when upgrading from Jeallybean to KitKat. The phone died for about 20 hours. Totally non-responsive and all of a sudden the next day, it switched on but with 1% battery life.
                                  Since then, the screen takes 3-5 seconds to display when blacked-out. The ear-sensor which blacks the screen out when on a call takes about 5 seconds to display when moved from your ear (a really big pain in the ass when calling an 0845 number) and beyond the sluggishness of it all and constant crashing after the KitKat upgrade, it still crashes when attempting to store onto the SD card.

                                  I am just back from EE store who flashed it there-and-then. When this was done - SIM card not recognised. My phone is now on its way to England and I am praying I get a replacement...

                                  Final Thought: I know mid-range phones aren't meant to be as good as the £300-£500 range, but you would expect it to function AS A PHONE. I believe we perfected the basics of a mobile phone 20 years ago. They spend too much time making all the new twerks and tweeks that the basic functions are being overlooked. Tis a shame.

                                    • l
                                    • lokesh
                                    • YQy
                                    • 24 Sep 2014

                                    My m2 dual camera is not workng properly.
                                    All d pics i take cmes blur...
                                    Camera quality is not good...
                                    Is there any solution here

                                      • t
                                      • tupko
                                      • 3ig
                                      • 23 Sep 2014

                                      After 1 month grill speaker came off!!! Have anybody this problem?!

                                        • r
                                        • rag
                                        • t7X
                                        • 23 Sep 2014

                                        How to remove simcard from Sony m2.. thank you