Ulefone Armor X13
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- Ulefone After-sales
- gxi
- 22 Nov 2024
i.conic, 01 Aug 2024The phone gets water inside easily, and gets ruined. While ... moreI'm sorry to hear that. I am from the ulefone after-sales team. Our phones must have undergone a lot of testing to ensure they are qualified before they can be sold. They are produced strictly in accordance with IP68&IP69K, MIL-STD-810H (three proof machine reference standard).
We are not spreading false propaganda, we are just spreading test data. If you have any questions, you can continue to contact our after-sales email service@ulefone.com.
Have a good day.
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- Sim
- RYg
- 11 Nov 2024
Siriustwo, 19 Feb 2024The phone is great with one exception. The SD card does no... more Hmmm well that might explain why I can not seen to get mine to store anything on an SD card I have just bought for that very purpose. What is the point in having the ability to install but never use ?
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- i.conic
- pkS
- 01 Aug 2024
The phone gets water inside easily, and gets ruined. While video recording above the water surface, it warms up and pushes most of the air out through the 3 caps and probably through the breathing hole at the back. If recording continues below the surface, or even worse, video recording stops and the phone is taken underwater for a minute or two, let's say in a swimming suit pocket (less than a meter deep), the air gets colder inside the phone and it sucks water from the taps and possibly the hole. You end up with a ruined phone and the company says that you have opened a cap yourself. Just to check it out yourselves, if you open only the up cap and try to blow your breath inside the phone, you will hear the air going out through the closed side cap. Ulefone advertize the phone as underwater https://www.ulefone.com/products/armor-x13 showing video recording above a seabed. Guess what, there is no warranty for liquids!
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- JohnnyB
- a0r
- 25 May 2024
BumbleBeeMu , 30 Oct 2023Hi everyone Could you help me please I bought this phone ... moreFor me it works perfect I don't know why it's not work for you
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- Siriustwo
- 86a
- 19 Feb 2024
The phone is great with one exception. The SD card does not seem to support exFAT and cannot be used as internal storage. I was hoping to be able to store files greater than 4GB on the SD card.
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- Ulefone Service
- uaD
- 07 Nov 2023
BumbleBeeMu , 30 Oct 2023Hi everyone
Could you help me please
I bought this phone ... moreHello friend!
Thanks for choosing and supporting Ulefone!
I am the customer service representative of ulefone. Recently, we learned that some operatorshave made adjustments to the parameters of shared hotspots, and mismatched phoneparameters can cause hotspot sharing to malfunction.May I know your country and the operator you are using? Perhaps we can solve this problemoy adjusting the parameters.
Welcome to contact us through Ulefone official website.
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- BumbleBeeMu
- 3g5
- 30 Oct 2023
Hi everyone
Could you help me please
I bought this phone which seems to work very well.... Except for the hotspot! It doesn't work at all. I can't connect any tablets or any other phones from this Ulefone.
It's the 2nd phone I bought (I sent back the 1st one because of the same problem, but I thought it was a defect from the phone.... Obviously it's a major weakness!!!)
Do you know how I can manage to repair it somehow.
Some says it's all because of the Android 13! Can I downgrade to the 12 then... I'm lost!
Thanks for your help!