WhatsApp working on new tools for businesses

Himanshu, 07 September 2017

Popular messaging service WhatsApp - which boasts of over 1 billion active daily users - has made official its plans for businesses. The Facebook-owned company revealed they are currently building and testing new tools that are aimed making interaction between people and businesses easy and more reliable.

Specifically, the company says they are working on a free WhatsApp Business app for small companies and an enterprise solution for bigger companies like airlines, e-commerce sites, and banks.

"These businesses will be able to use our solutions to provide customers with useful notifications like flight times, delivery confirmations, and other updates," the company said in a blog post.

There's currently no information on exactly when these tools/solutions will be launched.



Reader comments

  • Anonymous
  • 08 Sep 2017
  • GRN

It would be good if they can additionally integrate this with AD, so that it can become a bedrock of intra-company instant communications. Key would be to maintain its simplicity, though.

  • Anonymous
  • 07 Sep 2017
  • 7P0

Why is Skype been targeted by people?. Microsoft is a huge company still they are failing to impress the people. Come on Microsoft .. step up...

  • AnonD-405901
  • 07 Sep 2017
  • vCX

Yes please do that I'm freelancer and after latest Skype update, it sucks! Very hard to communicate with clients

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