ZTE Grand X Max 2
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ZTE Grand X Max 2

User opinions and reviews

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  • B
  • Boobear92
  • Yf}
  • 11 Jun 2017

AnonD-657659, 31 Mar 2017I got this phone a while back and love it tremendously. I h... moreI have the zte grand x Max 2 and I am having problems with it charging, no matter how many new cords I buy it's not wanting to charging is there way to get it fixed if so is it expensive

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    • Bob
    • r%7
    • 08 Jun 2017

    Great looking phone, love the big screen. Nice clear pics taken from rear camera. BUT, as most people here, I've the very same issues with videos not playing and/or skipping to the end when I'm using apps like Twitter and Facebook. On the browser, audio lags behind on videos. Further more, even on apps like Spotify the music skips or stops all together. Needless to say, I'm disappointed to the core. I've no other choice than to purchase another phone.

      • s
      • sepi
      • rRT
      • 08 Jun 2017

      Lucy, 08 Mar 2017Same here. My husband and I both bought these phones and t... moreThis is the worst phone I've ever had. The worst part is that with my busy schedule I didn't make it back within the 7 days. I would have gotten a completely different phone. I really rely on my Bluetooth and this phone constantly cuts out disconnects and gargles. I'm not sure how a phone this terrible was even released on the market. If Cricket won't do anything about this, I am simply going with a different carrier and I am going to do nothing but preach about Crickets poor customer service

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        • AnonD-675442
        • rRU
        • 07 Jun 2017

        How do I get rid of ads on the home screen n during internet viewing

          • ?
          • Anonymous
          • 47W
          • 03 Jun 2017

          Can you guys please fix the problem of the phone skipping videos to the end. Really appreciate it if you guys can solve this issue.

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            • Breezy
            • qJV
            • 27 May 2017

            Fife, 14 Mar 2017Why is my battery dropping so quicklyMine did that, I had it sent out and they replaced it but it was just the charger.

              • K
              • Kia
              • siB
              • 08 May 2017

              AnonD-662042, 16 Apr 2017I've had this phone for almost a year & I've had a few ... moreI'm having the same issue with the videos skipping on Facebook and sometimes YouTube. Have you gotten your issue resolved?

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                • AnonD-667472
                • qpe
                • 07 May 2017

                AnonD-659148, 04 Apr 2017I bought the ZTE GRAND MAX 2 two weeks ago & 1 week I n... moreI'm having the same problem now, did you ever get yours going again tho?

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                  • AnonD-662042
                  • 4nK
                  • 16 Apr 2017

                  I've had this phone for almost a year & I've had a few issues. The biggest is my Bluetooth doesn't connect with my car at all. I've tried resetting it & when I spoke to Cricket, they told me I would have to send it in to the manufacturer, but then I would be without a phone. Here's all the issues I've had:
                  -Bluetooth won't connect to vehicle
                  -Videos skip to the end on Facebook, Twitter, & also periodically with YouTube
                  -Audio is garbled when recording videos, especially when recording somewhere with loud noise
                  If those issues were resolved especially the Bluetooth & video skipping, it would be a pretty awesome phone.

                    • M
                    • Ms.gigi
                    • rRU
                    • 08 Apr 2017

                    Marie, 27 Mar 2017Hi I just purchased the grand Max 2 with cricket wireless a... moreSame thing with mines.

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                      • Ms.gigi
                      • rRU
                      • 08 Apr 2017

                      AnonD-659148, 04 Apr 2017I bought the ZTE GRAND MAX 2 two weeks ago & 1 week I n... moreI don't have that problem, but I have noticed that I am unable to play facebook and twitter videos. It skips right to the end. My phone calls also have a echo to them.

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                        • WIJRD
                        • R1B
                        • 06 Apr 2017

                        I've had mine for about one year, so far no problems, nothing to complain about. Love the screen size.

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                          • AnonD-659148
                          • IkW
                          • 04 Apr 2017

                          I bought the ZTE GRAND MAX 2 two weeks ago & 1 week I noticed the big problem about the phone, being shutting off by itself almost every 20 - 40 minutes. Does anybody go through the same problem as I do? I went to Cricket & they said to call Customer service & was told by them, there's a lot a people have problems with this brand. I have to know how many people out there who go/went through the same or similar problem before I have to file a complaint on the BBB website. Thank you!

                            • D
                            • AnonD-657659
                            • qU1
                            • 31 Mar 2017

                            I got this phone a while back and love it tremendously. I have no bad things to say about it. That being said, I refuse to pay $650+ for an iPhone or Samsung Galaxy. This ZTE Z988 is only $149! Maybe it is possible it is not as reliable as the top priced alternatives (I never owned a Samsung or iPhone), but such a good solid reliable phone (for me) at the price I paid cannot be disregarded. Again, I have had NO problems with the phone and feel great about it. When I had any questions the ZTE support team have been so considerate and wonderful...and EXTREMELY polite. They ask you to rate them at the end of the phone call and I give them 5 stars. I think the phone is plenty fast and holds a charge all day. I drive for Uber and Lyft part time and the large screen really helps me see the navigation. Please don't worry about the few negative reviews. Usually the people who have problems will bother to write a negative review, the satisfied customers will not even think about praising the phone, because the phone does its job and probably does not spectacularly amaze them which would warrant them to write a positive review. I personally feel the phone is great and has a crazy low price, and if there IS a problem, ZTE WILL stand by their product. Highly recommended by me (and I am not a ZTE salesman).

                              • M
                              • Marie
                              • rRT
                              • 27 Mar 2017

                              Hi I just purchased the grand Max 2 with cricket wireless and every since I've had it when I try to play videos it either skips forward like the video has been watched already or it just doesn't play... I have never had this problem with Metro PCS and I had the exact same phone with them. I took my phone to cricket wireless and they said that they have been having this same problem with a lot of people coming to tell them about this same phone and they say ZTE is the problem(meaning it's the phone not them). So I need answers and I need them NOW!!! My email is Mzperfect8824@gmail.com please let me know something...

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                                • Grand x max 2
                                • Yg9
                                • 26 Mar 2017

                                Nattypoo, 27 Feb 2017I was reading through this trying to figure it out why the ... moreWhere did you download the adobe flash? They stopped making that for androids back in 2013 on 4.0.
                                I am currently having the same video issues, lagging up and stopping in Facebook or skipping to the end of the video and then not playing. Also none of the sound matches up with the video, its a small maybe -0.2 seconds off but its noticeable on such a large screen.
                                I've look everywhere and can't find any solutions, please help.

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                                  • NellyBadAzz32
                                  • IkW
                                  • 22 Mar 2017

                                  I would like to know why is it a green and white flower icon on my home screen and how do I remove it?

                                    • S
                                    • Shawnipoo
                                    • kEb
                                    • 18 Mar 2017

                                    Lucy, 08 Mar 2017Same here. My husband and I both bought these phones and t... moreI currently have the same problem except my grand Max 2 has a dead spot at the top of my screen. But when I asked cricket if anyone had any issues with the phone I was told no that the phone had a clean record. I swear and then I call to complain and they offer to help me for a 200 dollar charge plus the shipping fee for both the new and old phone. I'm very disappointed.

                                      • ?
                                      • Anonymous
                                      • gPb
                                      • 16 Mar 2017

                                      Billy, 14 Mar 2017Bought ZTE grand Max 2 and a 32 gig micro SD card and can't... moreIt goes in the same slot that your son card goes

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                                        • Robert
                                        • kVa
                                        • 15 Mar 2017

                                        Billy, 14 Mar 2017Bought ZTE grand Max 2 and a 32 gig micro SD card and can't... moreThere is a slot in the side of your phone same place where sim card is. Using your little key that came with your phone or a safety pin you can remove the slot