ZTE Max XL
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ZTE Max XL

User opinions and reviews

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  • m
  • mango man
  • 8Yp
  • 16 Nov 2020

this phone is pretty good. The big screens is comfortable for watching netflix or youtube and the processor is pretty good so games run smooth and overall a big good cheap phone.

    • D
    • Donny
    • 8bx
    • 17 Jul 2020

    I've had my Max Xl since they came out in '17. Absolutely NO problems with it! Great phone.

      • A
      • Austin Healey
      • saQ
      • 18 Dec 2019

      Loved this phone when I got it, but it's been downhill ever since. Problems:
      --despite messing repeatedly w/ security settings (enabling on-body sensor, establishing "safe" locations (home, work), and extending active time before sleep), it still seems to require entering the password virtually EVERY time that I use it.
      --I had been accidentally activating the camera taking it out of its holster, so I disabled the one-touch camera option and moved the app off the home screen -- but the camera STILL turns itself on when it feels like it, which is often.
      --touch fingerprint sensor used to be good, but now doesn't work 99.9 percent of the time (have tried various fixes, cleaning sensor w/ alcohol, etc. -- no luck.)
      --set up face recognition to unlock phone, but that has NEVER worked (maybe I'm too ugly).
      --camera doesn't work sometimes -- I take a bunch of photos and then discovered that none of them were taken. The "shutter" sound is almost inaudible. Also, it's supposed to be an automatic flash, but that rarely works -- I've got a lot of photos that appear to have been taken at the bottom of a coal mine.
      --have had repeated problems w/ syncing to my gmail account, calendar, contacts, etc. For example, it still doesn't store my recent or favorite phone numbers, except every once in a while.
      --one HUGE problem: sometimes voicemail messages (either the notification or the actual messages) don't appear until 2-3 days after receiving them.
      --you're supposed to be able to unlock the phone by saying "OK Google" or "Hey, Google" (can't remember which). Doesn't work. However, either of them will activate Google voice search, which I don't want.
      --traffic navigation function is awful. tried to use a couple of times and wound up w/ nonsensical directions.
      --in an attempt to solve these problems, I've gone to a clean factory re-install at least twice, which solved a couple, but not most of them.
      --there are no custom holster/belt loop cases available. The largest generic holster that I could find isn't thick enough to hold the phone if it's already got a typical (thin) case on it, making it almost impossible to get out of the holster.
      --the phone installs tons of apps that I don't want, don't need, or never heard of.
      --the adaptive lighting option makes the screen too dim inside a car -- I've disabled for a fixed brightness.
      --when installing new apps, it scatters them over a couple of different screens, instead of filling them up one at a time.
      --there has been at least one Android update from Boost, but it didn't improve anything.
      --Boost's documentation is also crap -- am using AT&T documentation instead.
      --when making or answering a call, screen goes black within seconds, and have to push the side button to get it back, usually after a 1-2 second delay.
      --phone sometimes doesn't want to end a call
      --during a call, or at random other times, phone will lock up and require rebooting
      --occasionally, the phone likes to spontaneously turn the phone ringer to vibrate or off. I've learned to check the volume level a couple of times a day.
      --2 gb RAM is barely adequate. I'm usually at the 99 percent level, even though I try to weed out unwanted apps.
      A couple of pluses:
      --it was really cheap w/ a new Boost account
      --huge screen is nice
      --being able to add a micro SD card for storage is good, but you have to figure out how to set it as the storage default.
      --I've dropped it on the floor a couple of times, without a case, and it hasn't broken
      --super-long battery life and very quick charging
      --it's not an overpriced, "nanny" iPhone, which I hated when I had one.
      --I can pawn it off on my wife, and she can use it for games.

      I've had this phone long enough that I'm going to try a different phone -- not ZTE. (Allegedly, ZTE is also on the US government blacklist along with Huawei for supplying network technology because it's too close to the Chinese Commies. I say that if the Commies are using phones like this there's not much to worry about.)

        • ?
        • Anonymous
        • XHx
        • 30 Oct 2019

        I got rid of it for a LG styling 5
        little better lol

          Would not recommend the ZTE Max XL phone. Though it has a larger screen, thats where it ends. Issues as stated camera almost impossible to take great photos. Random restarts. Battery life quirky and if you are able to figure out what is causing the drain, it will hold the battery a little longer.

          One of my phones is stuck booting on logo screen. So in essence I am going to lose all my data once I do a factory restore which may or may not fix the booting problem. RIDICULOUS!!!

          My 2nd Max XL has started running so slow. Random updates are sent to phone kinda constantly which may be the culprit of the mfr actually making the phone slower so you go buy a new one. Henceforth it would not be this same miserable phone or a newer version of the miserable phone that may last 2 years at best.

          If anyone has ideas on how I can get my data off a phone that is stuck on the boost Mobile boot screen, please let me know.

            • y
            • yoyo
            • rRU
            • 26 Jun 2019

            Well. This phone is great really, don't ask much because it's from 2017, but it'll be better if it had more than 2GB of ram. The camera it's good by the way. If you know how to use it.

              • F
              • FXT
              • jCN
              • 09 Jun 2019

              good phone for 1 year. 2nd year phone starts to go downhill. Battery charges not as good as before but fairly good. Lagging alot after year use. big screen thought it was good but not fun having large phone poke out of pocket. 5.5 is good enough i feel. This phone has the worst camera focus, no comparison to LG phones their cameras even for budget phones like LG Dynasty are phenomenal in-depth quick focus. ZTE needs to up their camera quality definitely.

                Sashidhar Rao, 13 Nov 2017I got this phone for $99+tax at BestBuy and am thrilled by ... moreNard!

                  5 Major suck issues over time, forcing me to buy another phone.

                  1.) The nav bar across the bottom, without explaination The Center ( Home ) button dies and doesn't return. I read it's called The Director and is an Easy Fix for a repair shop but how many fifth graders do they get going to a repair shop for a $100 off brand phone?
                  2.) Will randomly refuse/drop a MicroSD card already in use and acting as internal memory, ouch!
                  3.) Will occasionally and automatically factory data reset, will wipe itself with zero user input, and even stranger will suddenly recover back to the state it was in before self-wipe.
                  4.) Stops charging from overheat while idle if brightness is over 1%
                  5.) Will eventually and permenantly "No SIM - Insert SIM Card".

                  Minor issues:
                  Random restarts
                  Random freezes
                  Super fast battery drain
                  Type C USB is a rare, expensive replacement.
                  Sub-par micro-management access.
                  Mysterious Updates (Google Play Constant)
                  Passenger Jet Seatbelt Light Ding is loud and sudden while inserting /removing charger and doesn't have user control.

                  Pros:
                  Adreno 505 (plays some PPSSPP, MAME)
                  Octa 1.4ghz (not retard slow)
                  Thick shiny GorillaGlass that withstands many "wet" cleanings with 91% rubbing alcohol.
                  Some unique emojis, gifs, 'Intelligence' features.

                    • M
                    • Maya
                    • q$J
                    • 09 May 2018

                    Angela G. , 24 Apr 2018This phone really has me disappointed. I've always love the... moreYou literally just described my problems exactly

                      • D
                      • Derrick
                      • NsV
                      • 09 May 2018

                      I bought this phone here in Ghana and anytime iinsert my Sim, it say "invalid Sim" it does not ask for an unlock code to show its locked to a network. It simply say invalid sim in the notification area. The phone works normally and iIeven use what's app on it via wifi. It only lacks cellular usage because invalid sim. Who can help me out on this. The phi e is branded to boost mobile. I called boost and they said nothing worthwhile. Please help me out to use this phone thanks in advance

                        • D
                        • AnonD-758068
                        • r%%
                        • 09 May 2018

                        Cannot connect to my Zhiyun Smooth Q gimbal it is saying Passcode or PNN is wrong, what is that?

                          • T
                          • Troy
                          • ehF
                          • 08 May 2018

                          So far I've been lucky,bases on what I read hear about this phone. It's 100x better than the Samsung galaxy J3 Emerge I recently returned to my service provider.That Sammy phone was a disappointing and annoying piece of junk. This ZTE Max XL is performing like a champ!
                          I've been using for a few days now without any issues so far. Wish me luck.

                            • A
                            • Angela G.
                            • q$J
                            • 24 Apr 2018

                            AnonD-699707, 12 Sep 2017This phone is junk! I would not recommend it to anyone for ... moreThis phone really has me disappointed. I've always love the ZTE phone but this one really let me down .it freezes up while trying to make calls and while watching videos and even playing games.. It also will get hot while charging ..ive never had a phone that the screen will go haywire while on it and looks like something from a X-ray .. I wish I could get my money back but all was allowed to do even days after gotten it was have them send me another phone.. Ugh does the same thing... I'm so over this ZTE SUCKS

                              • S
                              • Sashidhar Rao
                              • 4c0
                              • 13 Nov 2017

                              I got this phone for $99+tax at BestBuy and am thrilled by it's performance. If it were slightly bigger, I could hang this on a wall land get rid of my TV. Voice recognition is superb. I don't think voice recognition has to do with a cellphone than the OS, but it is easy to use on this phone. Keyboard is a bit wacky, but once you get used to it, you start loving it. I haven't seen how the SD card behaves yet.... It has been more than 2 months now.

                                • D
                                • AnonD-708566
                                • 4m0
                                • 17 Oct 2017

                                Voicemail, 31 May 2017Does anyone know how to get a voicemail on this phone? I wrote it someone on top but if ur not getting any even using ur Fon go into ur apps on ur home screen look for the voice mail app and set it up. After to make sure if u want to hear it to me its annoying so I picked the second option on the notifications of it. It shows on ur notification bar once ur done setting it up go to ur Fon settings and goto apps or notifications find that icon that u played with says voice mail and make sure its not blocked if u want the step by step detailed answer I wrote it to someone else its on top of these reviews gl

                                  • D
                                  • AnonD-708566
                                  • 4m0
                                  • 17 Oct 2017

                                  Anonymous, 19 Jun 2017I can get a voicemail but don't get any kind of notification. You have to go into apps the icon with dots look for voice mail BC its a external voice mail. Go in n get in the settings make sure its not set to block personal I have it at silent which should b the seconded on the options. Next got to ur Fon settings and then apps, then look for voice mail make sure its got permissions n no blocks if u want to know wen by noise n not as a notification set to priority hope that helps

                                    • E
                                    • EvillaDollyz
                                    • jBu
                                    • 16 Oct 2017

                                    This phone is a piece of junk. Screen goes black watching videos.. Lags like syrup running uphill.. And the bloatware is crazy. I would not recommend this phone to Anyone. Glad it was a freebie. Will be getting a new phone pronto to replace this.

                                      • D
                                      • AnonD-701304
                                      • XHQ
                                      • 17 Sep 2017

                                      Not a good phone. Always freezes. Apps open that I didn't touch. Sorry I purchased this phone. Will go back to Samsung Galaxy.

                                        • D
                                        • AnonD-699707
                                        • IbG
                                        • 12 Sep 2017

                                        This phone is junk! I would not recommend it to anyone for any reason. I have problems with camera Focus and screen not working correctly. My notification light was constantly going off whether there was anything new or not.