Been using this phone for about 2 years... and it makes my working day's feel even more miserable.
Im on my 8th one (YES 8th).
Common problems - Random Lockups/resets, Calls get blocked and you have to reset the phone, scanner stops working without any reason, touchscreen stops working (have to replace when that happens), Keyboard input starts to have 2-3 seconds lag which makes it impossible to use (have to replace also).
Good stuff? -> It's a tough phone. Doesn't break easily.
- 2014-10-24 00:02
I have been using this model phone for more than 3 years. It is the biggest piece of crap I have had to use. I am on my 4th one. Constants lockups, spinning wheel. Lacks features. This is 2014. Not sure who made the choice to purchase these in bulk for the company. Probably the same person who buys the cheapest laptops available to provide to our technicians.
- 2014-10-07 15:59
- al truistic
> In reply to DANYWISE @ 2013-12-13 23:51 from NX5H - click to readPower + c+ w, or power + 1 + 9 if you prefer. Reboots the system
- 2014-07-15 00:34
- al truistic
> In reply to c @ 2014-04-17 20:47 from pJmx - click to readIF it's a company phone, you are being tracked! That's why they bought it so that they could monitor you, it certainly wasn't for the quality!
- 2014-07-15 00:33
Have been using a work issued one for about 18months. What a piece of rubbish, constant freezing, hopeless touchscreen, inaccurate keyboard, low volume, bluetooth regularly drops out, phone turns itself off for no reason, poor battery life, low quality camera, the list goes on and on. Everyone at work who has one hates it. Stay well clear unless you want an expensive, poor quality paperweight.
- 2014-06-05 11:32
> In reply to Anonymous @ 2014-03-26 19:11 from m2wY - click to readuser manual and info contradictory. medical use information is easily corrupted.
- 2014-05-04 23:37
am i being tracked with this phone and how can i tell
- 2014-04-17 20:47
My companey have puchaced 800 of these phones and they are most crap pos i have ever used in the 20 years i have been using mobiles.
- 2014-03-26 19:11
touchscreen does not work help how can i fix it
- 2013-12-13 23:51
- jason x
just turn gps off go to wireless manager menu phone settings and at top selectservices at bottom turn gps privacy to no and you are done
- 2013-12-12 01:14
if I use my work forceand login and log out and turn off my phonedoes the GPS still worksthey could track me on the computer
- 2013-12-04 00:15
Hi! I'm working in Kone Canada. My works es400 phone is admin locked for everything but work for some soft wear. How can i by pass this to get to music ,radio etc.? Please help!
- 2013-10-13 02:14
Who knows how to open an admin login?
- 2013-10-13 01:54
> In reply to Anonymous @ 2012-11-25 01:05 from YhFk - click to readOtis thought they should keep a level playing field, we're using them now too.
- 2013-08-21 01:35
> In reply to Lil t @ 2013-04-12 15:07 from jaGI - click to readplease advise were to go to on the phone to update it to the latest version.
- 2013-07-03 15:50
- Lil t
> In reply to hi5 @ 2013-01-28 11:31 from MW%% - click to readThanks hi5 for your notice about the firmware update. I cannot tell if it's fixing anything yet, but I have begun to update our units.
We have a few users running the latest firmware (OS 05.02.23145 / OEM Ver 02.41.0400) whose screen goes black almost immediately after they dial the phone. They DO NOT have the phone up to their ear (which covers the sensor and purposely blacks out the screen). I cannot replicate the issue and am hoping someone else has experienced it and has some advice.
We've already tried the following;
START / SETTINGS / POWER / ADVANCED / change the On battery power option to 5 minutes
START / SETTINGS / SYSTEM / BACKLIGHT & KEYLIGHT / Backlight timeout 3 minutes
This has not helped. I'm sure there's a fix somewhere, but I don't know what it is.
- 2013-04-12 15:07
- TECH DUDE
> In reply to Cap @ 2013-03-17 13:48 from HDL} - click to readfunny thing happened, i couldnt find the handheld so i called it. while it was still ringing i could hear my voice as i was talking to someone over the loudspeaker of the handheld. i called it from other phones and it did the same thing.
- 2013-03-31 23:31
> In reply to hi5 @ 2013-01-28 11:31 from MW%% - click to readAre they fitted with a tracker to enable my company to spy?
- 2013-03-17 13:48
> In reply to Anonymous @ 2012-11-25 01:05 from YhFk - click to readIam a Kone tech in Atlanta . Man o live this is POS. Thanks kone we spend more time with these phones than Doing our Job.
- 2013-02-13 18:51
> In reply to Richie Cunningham @ 2012-08-31 05:23 from sc6t - click to readThanks Frank S. W/ Kone
- 2013-02-13 18:36