Cyber criminals stole phones from Three UK by gaining access to database of customers due for upgrades

18 November 2016
A group of men gained access to the system that handles upgrades for the carrier andeither posed as customers in-store or online to do away with shiny new smartphones. Only eight devices were stolen on a ship-to-customer basis while 400 have been stolen from physical retail stores over the past four weeks.

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  • AnonD-424566
  • Bw@
  • 21 Nov 2016

Anonymous, 20 Nov 2016there is a huge difference between a network operator and a... moreWell Said fella,

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    • Anonymous
    • XNt
    • 20 Nov 2016

    AnonD-449388, 19 Nov 2016Im sure you aint gonna get unlimited DATA anywhere else wit... morethere is a huge difference between a network operator and a provider .. that's what make three and virgin different from each other at least have a valid comparison if at all you want to compare ... and please be logical you comparing unrestricted data with a limited one XOXOX lmao seriously you made my day :D

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      • AnonD-424566
      • Bw@
      • 20 Nov 2016

      AnonD-449388, 20 Nov 2016That is not true pall I have my bill from about 3 months ag... moreYou must be a three share holder pal, when it was £15 unlimited pay n go I went so they say (247 mgb) over threes cap fare usage rule , I had to go to top again to get unlimited (so called) data which was another £15 =£30 for a so called 3g signal which was worst than O2, now there with O2 there signal and promise of customers come first is BSH! T

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        • Anonymous
        • XNt
        • 20 Nov 2016

        Arkie_Rev, 19 Nov 2016Unbelievable isn't it? Piece of advice. Please work i... morei am a three employee FYI i have checked customers bills and on an average i see 25-30 customer usage every day ... just so you know i still am working with them :D .. come with some logical proofs before commenting ..

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          • AnonD-449388
          • m5U
          • 20 Nov 2016

          Arkie_Rev, 19 Nov 2016Just so you know, that the 20GB of Monthly Data Allowance i... moreThat is not true pall I have my bill from about 3 months ago where I used over 200GB of data with no extra charge. 20GB will only last me like 2 days. in the UK I can guarantee that Three is the only network that can offer it's users true unlimited data on the phone. The max you can use on hotspot is 30GB but on your phone its really unlimited. I mean I know unlimited is not for everyone but like I said if you are a massive data user especially people who stream a lot and maybe use things like maps all the time on their phone's then they are better off on three. If they go on EE they will pay a lot more and the max they will ever get is 50GB. you will pay £30 for 30GB with EE which is great for some but for monster data users it will not be enough at all.

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            • Smartphone User
            • mxx
            • 19 Nov 2016

            Arkie_Rev, 19 Nov 2016I fully agree to you with that. Why would you pay on a chea... moreProbably inside job.. To gain money.

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              • AnonD-168978
              • 7kM
              • 19 Nov 2016

              Arkie_Rev, 19 Nov 2016Unbelievable isn't it? Piece of advice. Please work i... moreLol you work for Three ... thanks for being a liar. Three gives you All-you-can-eat Data which is truly unlimited. If you don't believe me, read www.three.co.uk/terms

              Three is the only company that gives you truly unlimited data with 30GB Personal Hotspot allowance. You work for Three - I guess you need to revisit training.

              Did you resign from Three or they threw you out of of lack of information ;-)

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                • Arkie_Rev
                • Q5i
                • 19 Nov 2016

                Anonymous, 19 Nov 2016seriously ..capped to 8 gb??? please get your facts checked... moreUnbelievable isn't it?

                Piece of advice.

                Please work inside Three first before contradicting for you to know the FACTS that you're saying. Ok? :-)

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                  • Anonymous
                  • XNt
                  • 19 Nov 2016

                  Arkie_Rev, 19 Nov 2016Just so you know, that the 20GB of Monthly Data Allowance i... moreseriously ..capped to 8 gb??? please get your facts checked if it was capped till 8gb would'nt they be offering only 8gb not 12 30 or ayce which means all you can eat XOXO

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                    • Arkie_Rev
                    • Q5i
                    • 19 Nov 2016

                    Tim_NEWS, 19 Nov 2016Yeah! Reasons why I shifted from Three to Virgin Mobile is ... moreI fully agree to you with that. Why would you pay on a cheaper one without getting the same value for your money, right? It's only Virgin Mobile and EE who does that and they're transparent on every advertisements they had. I also like those people from those carriers calling us for something new. :-)

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                      • Arkie_Rev
                      • Q5i
                      • 19 Nov 2016

                      AnonD-449388, 19 Nov 2016Im sure you aint gonna get unlimited DATA anywhere else wit... moreJust so you know, that the 20GB of Monthly Data Allowance is too big already. Three has been always saying it's unlimited but the real situation is that they have their capped data allowance to 8GB. Poor Three. How I knew it? I just resigned from Three just 1 month ago. Virgin Mobile and EE are the Top Mobile Carriers now in the UK. Ever since.

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                        • Tim_NEWS
                        • Q5i
                        • 19 Nov 2016

                        Yeah! Reasons why I shifted from Three to Virgin Mobile is that they are way too transparent regarding with the inclusive allowances and monthly rates for their tariff. They are strictly adhering the protocol from FCA. And never did the Virgin Media Group had issues regarding fraud people and/or thieves. This is the same situation with TalkTalk. Well, we should hope for Three to cope up and kudos to Virgin Mobile!

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                          • AnonD-449388
                          • m5U
                          • 19 Nov 2016

                          AnonD-424566, 19 Nov 2016Left 3 because of their price hike, £15 unlimited da... moreIm sure you aint gonna get unlimited DATA anywhere else with no caps like they do on that GiffGaff. like after 6GB of data usage it goes down to dail up speeds. and the most virgin will give you is 20GB now. Only know because I have both virgin and three. Paying £32 for unlimited everything on three and £25 for virgin with 20GB data. considering that no one else can offer me anything more than 50GB data I think three is still the best for massive data users and my upload speeds are over 50mb so its not bad at all

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                            • mir
                            • t7X
                            • 19 Nov 2016

                            AnonD-424566, 19 Nov 2016Left 3 because of their price hike, £15 unlimited da... moreI was talking about the theives. Great work, lads!

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                              • AnonD-424566
                              • Bw@
                              • 19 Nov 2016

                              mir, 19 Nov 2016Good work lads!Left 3 because of their price hike, £15 unlimited data to £25, now on Virgin £15 sim only with a great signal, so no sympathy this end, RIP 3!

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                                • Anonymous
                                • Snv
                                • 19 Nov 2016

                                GSMArena, thank you for not calling those criminals hackers. I appreciate this.

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                                  • mir
                                  • t7X
                                  • 19 Nov 2016

                                  Good work lads!