PSA: Don’t install OnePlus 2’s Oxygen OS 3.5.5 OTA

23 December 2016
A large number of users, mostly with Indian providers, are reporting frequent loss of network connection after installing the update.

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  • C
  • Communicator
  • 4MV
  • 20 Jan 2017

I also recently upgraded an am having problems with calls dropping, people not hearing me (and visa versa), can't put phone on vibrate, outgoing calls don't ring just beeps. I switched sims but still have the problem. Was told by support that downgrading would delete all of my voice recordings.

    • D
    • AnonD-634556
    • t4n
    • 19 Jan 2017

    After the grand success of OnePlus 3 and OnePlus 3T (the upgraded version of OnePlus 3), the makers are planning to launch the 4th generation of the series, the OnePlus 4 with even better features and specs. It would give tough competition to iPhones
    when it releases because of the extraordinary features it would have. To know more about OnePlus 4, its OnePlus 4 Specs just take a look here.

      • V
      • Vangster
      • fCR
      • 08 Jan 2017

      My contacts are unable to sync post the latest update. Anyway to resolve the issue?

        • C
        • CW
        • 7Eg
        • 07 Jan 2017

        Sim 2 dropped off network altogether after update. Had to disable slot 2 in settings to prevent overheating. Using Consumer Cellular (AT&T) in the US.

          • D
          • AnonD-626805
          • yp1
          • 31 Dec 2016

          Lesson learnt! Don't get excited when you get an OTA update.

            • g
            • gpk
            • D0H
            • 30 Dec 2016

            I too have updated to os 3.5.5 and I am using jio and airtel ,network frequently drops and battery is draining at super fast rate.

              • D
              • AnonD-626032
              • U{p
              • 29 Dec 2016

              Just upgraded to Oxygen 3.5.5 and experiencing network drops. Using Jio and Vodafone SIMS

                • D
                • AnonD-625751
                • D0g
                • 28 Dec 2016

                Kaushik Shetty, 27 Dec 2016They already have a downgrade patch ready... https://s3.... moreI'm getting this... Pls help
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                  • D
                  • AnonD-625751
                  • D06
                  • 28 Dec 2016

                  Dude thanks for the info.. I thought it was just my problem.. and yeah I have Jio and airtel, and putting Jio in the first slot seems more stable than the other way around, not completely though..and I do also seem to have issue with turning on hotspot (even when only one sim is enabled). It doesn't turn on but the toggle seems to be fluctuating...if you do come to know abt the exact time of the bug fix, pls do notify.. Thanks in advance :)

                    • K
                    • Kaushik Shetty
                    • XQ2
                    • 27 Dec 2016

                    AnonD-625251, 27 Dec 2016For me also Battery performance has gone to worse then ever... moreThey already have a downgrade patch ready...

                    https://s3.amazonaws.com/oneplussupport/flash/Fl­ashing+guide+for+OnePlus+2-+Downgrading+from+3.5­.5+to+3.1.0.pdf

                      • K
                      • Kaushik Shetty
                      • XQ2
                      • 27 Dec 2016

                      AnonD-625293, 27 Dec 2016If they pull back such stupid updates they should also help... moreThey already have a downgrade patch ready...

                      https://s3.amazonaws.com/oneplussupport/flash/Flashing+guide+for+OnePlus+2-+Downgrading+from+3.5.5+to+3.1.0.pdf

                        • D
                        • AnonD-625293
                        • tUa
                        • 27 Dec 2016

                        If they pull back such stupid updates they should also help the users revert to the previous version of the update. Why aren't they doing that?

                          • D
                          • AnonD-625251
                          • KAJ
                          • 27 Dec 2016

                          facing heating issue too :(

                            • D
                            • AnonD-625251
                            • KAJ
                            • 27 Dec 2016

                            For me also Battery performance has gone to worse then ever. Charging the phone whole day still not getting full charged. This update has ruined the phone.

                              • D
                              • AnonD-625251
                              • KAJ
                              • 27 Dec 2016

                              I have also installed the latest update of one plus two on Friday. For me also the network connection frequently went off. I am using Jio and Aircel. Please help me!

                                • A
                                • Ajay
                                • bEW
                                • 27 Dec 2016

                                I am also facing the same issue, Tried all things
                                1. Network reset
                                2. factory reset
                                3. Swapping SIMs
                                4, Using new sims.
                                Didnt matter, It is still not working, Discussed with One plus Customer care, They are still not able to figure out the issue
                                Just wait and watch,
                                Note: As SIM is not working, in case of any corrective patch, you have to use Wifi to get it install

                                  • s
                                  • sowmiya
                                  • KAJ
                                  • 27 Dec 2016

                                  I have installed the same update of one plus two. I too facing the same network issue. Please help me!

                                    • ?
                                    • Anonymous
                                    • gMD
                                    • 26 Dec 2016

                                    I am Using Vodafone and Jio SIM. Updated with Oxygen 3.5.5. Eversince then facing Network drop issue. Please help !!!!

                                      • U
                                      • UMESH B M
                                      • X$e
                                      • 26 Dec 2016

                                      I am Using Airtel and Jio SIM. Updated with Oxygen 3.5.5. Eversince then facing Network drop issue. Please help us

                                        • D
                                        • AnonD-625013
                                        • utp
                                        • 26 Dec 2016

                                        Anonymous, 24 Dec 2016My is not showing the option to update,when i check for upd... moreSame here, still on OxygenOS 3.1.0 but having network problems