Samsung Galaxy S24 series to get 7 years of software updates

15 January 2024
Galaxy AI service might not be free in the future, though.

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Anonymous, 15 Jan 2024Exact, who keeps a phone for 7 years nowadays? Max 3 - to 4... moreWho firces you to keep a phone for 7 years? Who the f*** dare do that???

You don't have to if you don't want to. But wait, does not keeping a phone for that long mean that phones don't get used for that long after launch? If your phone is still very functional after 2/3 years, do you destroy them or do you resell/give them out/trade them in?

You people keep seeing things from one dimension that I wonder what happened to actually taking time to think before commenting. In the last 1 year, I've personally seen more than 10 people with iPhone 7 from 2016, and also more than 5 people with Galaxy S8 that launched in 2017. By such phones merely being on current software version could offer such people some sense of not being far behind. And for also that reason, you'd see more and more people willing to settle for such phones when they don't have the wherewithal to get a newer one.

    AnonD-1138975, 15 Jan 2024Promise something that will be available in 7 years is not ... moreFrom the very first sentence, you were reaching and were obviously trying too hard to justify and maintain your weak stance. I'm sure that some like you were also pessimistic when they announced the promise of 4 years. Now, let's for a moment agree with you that their promise was simply marketing talk, they also promised 4 years in the past and are doing it, right? So, it's not just marketing talk, is it? What is your basis for claiming that they wouldn't achieve it? Where is your precedence or is it just hate?

    Now, let me talk from experience: Galaxy note 10+ launched with Android 9, yet still performing like a champ 3 major updates later. When it received the last update, I saw a good number of people in online forums bickering for more updates despite knowing fully well that only 3 major updates was promised the phone and that has been fulfilled. You see, they got what was promised and was still pissed that Samsung wasn't offering MORE than what they said. Even when Samsung made a mistake in their Android 14 device eligibility publication, implying that S/Note 20 generation would get it, many were glad and hopeful. If the updates they got were so bad like you are so desperate to make people believe that updates are generally bad here, they wouldn't have been angling for more in the comment sections. Instead, they would have been glad that the torture was over, right? If updates are generally so bad like you make them to be, why do people complain that [insert phone's name here] hardware is still very capable to run [insert android version here], that [insert manufacturer's name here]'s refusal to update it is to push buyers into buying a newer model?

    The foundation of your argument is so weak, because every now and then, a phone launches with some bugs which gets fixed with software updates. And there are also times a software update could introduce bugs only for a later update to fix them. So, the fact that the original firmware could have bugs didn't inform you that a future update could, as well, have bugs? So, by your logic, the manufacturer also planned for there to be bugs in the original firmware? Planned obsolescence right from the beginning, right?

    The thing is that the lot of you are either very confused/poor at rational thinking or just flat-out cynical. I didn't believe that I'd be alive to see people attack a promise of lengthy software update. It's not just that human wants are insatiable, humans are also fickle.

      DarlingYext, 15 Jan 2024"And speaking of - what is it that Chinese manufacture... moreSorry, but pretty much NONE of the things you mentioned are innovations. Talmabout design; that was the funniest. 😂

        Anonymous, 15 Jan 2024Samsung knows that their products are for poor people, so t... moreGoing by that logic, iPhones are for poor people, too. Now, go and take a loong and haard look at yourself in the mirror.

          AnonD-1138975, 15 Jan 2024Depends. In my case, none of the people I know have phones ... moreA good number of people—which I am one of—buy flagship phones 2+ years down the line. (I can comfortably say that more than 70% of people using a Samsung Galaxy S/Note series phone or iPhone in my country didn't buy it new or in the first 12 months of release. To those people, Samsung's new 7 years of major Android support is a great news.

          I bought my current phone (a used Galaxy Note 10 plus) in August of 2022 after my Mi 11 Lite 5G died before the 9th month of usage (still lying in one of my drawers). Eight months from now, the galaxy note 10 plus will be 5 years, but it's still, to this day, running like a champ so much that I'd still pick it up over most latest midrangers (how many of those even have USB 3? 😂).

          So, what this new support duration means for "us" is that I could very comfortably buy the just announced Galaxy S24 ultra 3 years from now and still get a capable device that would give me solid service for a couple of years. That's a lovely development!

            • A
            • Adi
            • ajZ
            • 18 Jan 2024

            and GSMArena still has NO FILTER option available in the phone finder for the planned update life cycle of a phone. :(
            I really want to select my next phone by filtering for years of updates left.
            (With security updates at the end of the main life cycle version updates considered separately from main version updates).

              • M
              • Minu
              • ter
              • 17 Jan 2024

              SShock, 17 Jan 2024Vertu is just off the shelf electronics garnished with ridi... moreI had mentioned the old Vertu, not the rebranded ZTEs or Caviar.
              Still, a fancy car can't be compared to an Apple product and vice versa

                • M
                • Minu
                • ter
                • 17 Jan 2024

                DarlingYext, 17 Jan 2024It's just sad in the case Vertu, they used to be a Nok... moreI love the old Vertu. They were an in-house threat to Nokia's mediocre 8x10 feature phones, and had better specifications

                  SShock, 17 Jan 2024I just realized how annoying this is that they just put som... moreYou have to buy the new phone to get 7 years of OS updates🤣🤣 Then next year they will change it to 8 years, but only for the S25 series. Software updates are pointless and Samsung is slowly but surely proving that.

                    SShock, 17 Jan 2024Potato tomato. Both coated in gold and diamonds. Both equal... moreIt's just sad in the case Vertu, they used to be a Nokia brand and were actually pretty high quality stuff, but of course it didn't work out well financially, so now the brand is owned by some strange company.

                      I just realized how annoying this is that they just put some arbitrary change to a new device only with 7 years of updates for Galaxy S24, but not for S23. Even Apple doesn't do that. When they upped the software support, they did it across the board, even for "older" devices. To excluding devices as recent as S23 series just shows Samsung literally has NOTHING new to offer so they make this exclusive to S23 even though there is absolutely no reason to exclude S23 or even as far back as S22.

                        DarlingYext, 17 Jan 2024"Most of the time it's literally iPhone with bunc... morePotato tomato. Both coated in gold and diamonds. Both equally stupid. Yeah, I mixed those two up because they both do same dumb thing.

                          SShock, 17 Jan 2024Vertu is just off the shelf electronics garnished with ridi... more"Most of the time it's literally iPhone with bunch of diamonds glued to it."

                          That's actually Caviar, not Vertu. Otherwise you were kind of right tho, except it's not iPhones, but ZTE phones.

                            Minu, 17 Jan 2024Completely agreed with your opinion, but I don't find ... moreVertu is just off the shelf electronics garnished with ridiculous amount of over the top expensive decorations. Most of the time it's literally iPhone with bunch of diamonds glued to it. I'm shocked that this company still exists and shows how we have way too many rich people who buy that crap.

                              • M
                              • Minu
                              • ter
                              • 17 Jan 2024

                              SShock, 16 Jan 2024People always rage about it with iPhones. OH NOES, A $100 b... moreCompletely agreed with your opinion, but I don't find Apple products being comparable to expensive cars, there's Vertu for that

                                In all fairness to Samsung, their phones command a premium price due to their exceptional quality and performance. I have been using the S10+ for five years now, and I am planning to upgrade to the S24 Ultra in the near future. Throughout my ownership, I have not encountered any issues, unlike my wife, who experienced multiple problems with her iPhone 11 Pro Max.

                                However, I have to acknowledge that Apple surpasses Samsung in terms of aftercare service and the overall retail experience. Last year, I considered upgrading to the S23+, but the unhelpful retail staff deterred me from doing so. Additionally, I have also had some very frustrating experiences with Sony and their Xperia range in the past.

                                The main reason I am changing my S10+ now is that it is five years old and will no longer receive further updates. The fact that the new S24 range offers seven years of updates is a significant advantage that many, including myself, are eager to embrace. Having bought my wife an iPhone 15 Pro Max and having considered buying the Google Pixel 8 for myself, I'm happy that I waited for the S24 launch...

                                  Ric, 16 Jan 2024If that's the case, the galaxy S23 should also get 7 y... moreIn all fairness to Samsung, their phones demand a premium; I have an S10+ that I intend to replace with an S24 Ultra in the coming days. In five years of ownership, unlike my wife and her iPhone 11 Pro Max, which has had multiple issues, I have had zero issues. That said, Apple's aftercare service and the overall retail experience are far better than Samsung's (I walked away from upgrading my phone last year [to a S23+] because the retail staff that dealt with me were as about as useful as a chocolate fireguard, and prior to that I'd had some very, very bad experiences with Sony and their Xperia range!) The only reason that I'm changing my S10+ now is because - it is five years old and doesn't come with any more updates. The fact that the new S24 range comes with 7 years of updates is a huge deal and one that many, including myself, will be happy to embrace...

                                    • S
                                    • Sazabi88
                                    • PGA
                                    • 17 Jan 2024

                                    Who will use the handset for up to 7 years?
                                    The battery only be used for 3 years.
                                    We might stay with a handset for 3-4 years. the rest is no longer worth it.

                                      • J
                                      • Jzz
                                      • t7@
                                      • 17 Jan 2024

                                      HOLY MOLY!!! I can buy every 6 yrs or 5 years of galaxy sxx ultra!!! but the specs is boring

                                        Okay, of course it's nice to have 7 years of updates, nice to have a titanium frame, pretty good specs, but the design is BORING, the camera layout is boring and bland, say what you will.

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