Samsung issues statement about the Galaxy Note 4 gap issue

30 September, 2014
Some Galaxy Note 4 units have a gap between the screen and the frame is big enough to fit a business card.

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AnonD-89109, 30 Sep 2014Unbelievable. Amount. Of. Fuss.So, how does it feel to find one of yourselves ?

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    • AnonD-320960
    • kG7
    • 18 Oct 2014

    I have owned 3 generations for Galaxy S phones and one Galaxy Tab and a Note Tab so decided to purchase two Note 4s to replace the previous generation Galaxy phones so I'm not an Apple Fanboy. The gap issue does exist and both my phones are proof of the issue. This is the worst build quality in terms fit and finish of all my Samsung products.

    The rebate is a farce as well. For some reason their website will not accept my HEX/IMEI and/or WIFI MAC to complete the rebate and Samsung CS gives me the answer that its a known issues and they are working on fixing it. It should have been fixed before opening up the site.

      • A
      • A.K48
      • 3Ec
      • 08 Oct 2014

      Seems like a dummy !
      and im sure it is.

        • ?
        • Anonymous
        • vx6
        • 03 Oct 2014

        Ted, 02 Oct 2014Even Note2 had the same design feature and no one ever noti... moreAgree mate.. Apple fantrolls right here are just "making a scene" so that they can seek payback on ANDROID royalties.... Jeezz

          • ?
          • Anonymous
          • vx6
          • 02 Oct 2014

          Nokia 930, 01 Oct 2014That's true. if the gap will expand more in time. It will h... moreWhat about an iPhone bending as time pass as well??? Then wait.! It's innovation it's already an iBracelet.. You can bend it till it turns to be a bracelet and you can use it like how you use Apple iWatch...... LoL

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            • Ted
            • uti
            • 02 Oct 2014

            Even Note2 had the same design feature and no one ever noticed it. Just wondering about all the fuss at this trivial thing

            Check out this

            http://a.disquscdn.com/uploads/mediaembed/images/1335/4631/original.jpg

              • ?
              • Anonymous
              • UD{
              • 02 Oct 2014

              shutup, 01 Oct 2014Guys calm down...its not a defect. Its Samsung's official ... moreHahahah Nice one.

                • ?
                • Anonymous
                • MkX
                • 01 Oct 2014

                Anonymous, 01 Oct 2014IPHONES are for people with average level of thinking and l... morehow duhmb can you get is that why even a 6 year old kid can use a samsung phone. get real i've been using an android long before i was using an iphone so dont compare it like that. it just makes you look stupid

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                  • AnonD-175233
                  • 9xe
                  • 01 Oct 2014

                  S Gap...is the...most revolutionary thing we have done, since Note 3. It is...so...simple...so...profoundly natural to place a card in between the gap. Credit cards, birthday cards, playing cards...cards are an integral part of our lives. They define us, and excite us in ways never before seen.

                  - Jony Ive.

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                    • Nokia 930
                    • thY
                    • 01 Oct 2014

                    ROFL, 01 Oct 2014This is Samsung's response to Apple Pay. Consumers unfortu... morelmao!

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                      • Nokia 930
                      • thY
                      • 01 Oct 2014

                      Anonymous, 01 Oct 2014Basically you guys are denying the existence of something e... moreThat's true. if the gap will expand more in time. It will have more serious problem in the future. If we think other cases people uses there phone in the ear if an oily skin person use, there is a possibility that the oil will come inside over time. This not only dust and water goes inside cases. It's just a guess might as well said it. I think they should have stick on polycarbonate the aluminum because they're are good on making plastic phone. Why metal now?

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                        • shutup
                        • 2Ca
                        • 01 Oct 2014

                        Guys calm down...its not a defect. Its Samsung's official answer to ApplePay. Instead of NFC, you swipe your credit card in the gap. It's called GapPay by Shtsung #gapgate

                          • R
                          • ROFL
                          • qKS
                          • 01 Oct 2014

                          This is Samsung's response to Apple Pay. Consumers unfortunate enough to purchase a creaky, poorly-built Note 4 running Android (with all of its lag, malware, poor battery life, constant crashes, bad antenna performance, etc.) needed a reason to believe.

                          Samsung has provided it. Samsung GapPay (tm) is a revolutionary new system that allows you to carry your credit cards with you -- right on your phone -- and pay anywhere! No extra software or registration needed -- just slip your credit cards in between the oversaturated screen and the cheap creaky plastic back, and you're done. Now your credit cards are in easy reach whenever you need to pay for something!

                            • ?
                            • Anonymous
                            • Tr3
                            • 01 Oct 2014

                            Basically you guys are denying the existence of something even your Samsung overlords acknowledges

                            http://androidcommunity.com/samsung-galaxy-note-4-gap-is-a-feature-not-a-defect-20141001/

                              • ?
                              • Anonymous
                              • Tr3
                              • 01 Oct 2014

                              Gnufol, 01 Oct 2014Thank you so much for taking the trouble to post these pict... moreSo, let me get this straight:

                              1. A few good Samsung units prove that NO bad Samsung units exist
                              2. A few bad Apple units prove that ALL Apple units are bad

                              Riiiiiight

                              #Fanboylogic

                                • G
                                • Gnufol
                                • Uiw
                                • 01 Oct 2014

                                AnonD-314233, 01 Oct 2014What's funny is when I went to a Best Buy today to check th... moreThank you so much for taking the trouble to post these pictures. Now people can see the truth them selves till the phone hits the market.

                                Now we are sure there are no gaps in the device but still the iDiots will ha e their gaps wide open though. Lol

                                  • N
                                  • Nokia 930
                                  • thY
                                  • 01 Oct 2014

                                  Ambon, 01 Oct 2014just Go out from this thread with ur bankruptcy Nokia phone... moreNo I won't because it's a free thread anyone can write in here. Yes, Nokia is bankrupt but not windows lmao.

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                                    • AnonD-312277
                                    • KIv
                                    • 01 Oct 2014

                                    Its all the rivals... Looking for some kind a tiny mistake to ruin the products marketing.... A samsung guy bends an iphon and let the people know so they make it an issue ... So does an iphone guy pushing a card into the side border of samsung to get vengeance... Thats all about business guys go for what your heart takes you... I am a samsung lover no matter how ugly and how expensive or how cheap quality they make...

                                      • N
                                      • Nokia 930
                                      • thY
                                      • 01 Oct 2014

                                      [deleted post]It's means buy at your own risk.

                                        • j
                                        • jake
                                        • t7t
                                        • 01 Oct 2014

                                        It's an added feature, we call it the credit card stand.