AirPods enjoy 98% customer satisfaction in user study
People love their new AirPods. The truly wireless earbuds by Apple scored a near-perfect 98% in a survey done by Experian and Creative Strategies.
942 AirPods owners participated in the survey out of which 82% were "Very Satisfied" and 16% were "Satisfied".
To put the numbers in context the AirPods enjoy the highest level of customer satisfaction for a new Apple product by Creative Strategies. The iPhone had 92% in 2007, the iPad 92% in 2010 and the Apple Watch a close 97% in 2015.
Here are some interesting questions in the survey and the customer satisfaction numbers.
So if you were holding off on buying a €179/£159/$159 pair of AirPods, and worried that they might not live up to your expectations, you probably shouldn't worry too much. Just be patient- Apple claims six week shipping for the earbuds.
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Reader comments
- pt020
- 06 May 2017
- ncr
I use my electric toothbrush ... looks the same and sounds even better. :)
- ME
- 06 May 2017
- ncr
All those Apple ads... apple must be losing sales isn't it the king of headphones?
- GRoB
- 04 May 2017
- f{X
with the amount that they are paying i wouldn'nt be surprise that they will say that so they don't look stupid for buying it
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