Motorola Edge (2022)
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- RobX
- qyq
- 29 Nov 2023
Defective OS for HAS T3 (tesla coil) Hearing Aid Compatibility for Phone Calls
Supplier T-Mobile: The 2022 will connect to modern Hearing Aides - but has a glaring defect Motorola just refuses to acknowledge non-compatibility - despite hours of so-called technical assistance from Motorola (climb the ladder of Technical support).
Spent approx. 2 hr. 40 minutes with Motorola Technical Support.
Some of them are so English challenged, I would call back to get another. I was told that I was being raised to a next Tier Level Support - This was totally bogus! Each Tier had zero background, start at the beginning again. They pretended that Hearing Aide was not a feature of the phone that Motorola should support. Some next levels were so incompetent, I would just start over, and over. Eventfully I was at a top tier with a very rude person that appeared to have personal issues with people who are hearing impaired. They told me Motorola was not responsible for warranty, that my hearing aid had compromised my phone. That I should wipe my phone, re-root my phone and reload the OS on my own.
T-Mobile support after over 2 hours was instructed by upper managers not to discuss HAS. The local T-Mobile employees certainly appear to also have those instructions.
This model does connect to the Hearing Aide.
What Works with the Hearing Aide:
The Remote Hearing Aide configuration
The Audio (e.g. YouTube, other Players, Tones, Sounds) Volume control Up & Down
The Audio to Wireless connections ( Tones for connected) Volume control Up & Down
The Phone & Text Rings and Notification Volume control Up & Down
What Doesn't work - making it Useless:
Once a phone call is connected - the volume received is automatically at the lowest volume possible. The Volume UP doesn't function. This means any call received is at the Lowest Volume and can never be turned up! If in an extremely quite room, the conversation (at a whisper) is clear.
Background for those with Hearing Aid HAS T3 compatible:
The Federal Communications Commission (FCC) has wireless handset hearing aid compatibility requirements. These requirements deal with handset operations near hearing aids which operate in either acoustic coupling or inductive coupling mode.
The American National Standards Institute (ANSI) has established technical standards to measure wireless phone handsets for "compatibility" with acoustic and inductive hearing aids and have been adopted by the FCC. These standards are known as Hearing Aid Compatibility (HAC) ratings.
Induction Hearing Aids
T3-rating indicates the handset has satisfied the ANSI standard
T4-rating indicates the handset has exceeded the ANSI standard
Company Model FCC ID Rated Compatible
Motorola edge XT2205-1 IHDT56AE7 M3/T3
HAS compatibility came about due to the Americans With Disabilities Act.
My intent is to provide guidance to others who are considering the right phone.
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- Anonymous
- kSm
- 24 Nov 2023
Android 13 was rolled out on Nov. 6, 2023 according to their US website.
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- Sallu
- 6p{
- 16 Oct 2023
byder, 18 Sep 2023yes you can use esim!No you can't use esim in every model of Motorola edge 2022
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- Nbbear
- IDr
- 01 Oct 2023
Apparently android 13 was suppose to sent out to moto edge 2022 on Sept 25 2023 l. Fido / rogers update page shows it but Telus/koodo don't mention it. I did get the security update on 25th but not android 13
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- Sallu
- 6p{
- 24 Sep 2023
yuhi, 23 Aug 2023So this mobile, edge 2022, does not have an option to use 2... moreYes
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- byder
- Lr%
- 18 Sep 2023
yuhi, 23 Aug 2023So this mobile, edge 2022, does not have an option to use 2... moreyes you can use esim!
- oofio2461
- Img
- 16 Sep 2023
just bought this phone to replace my G7 power that's aging and the camera aging for $150, hope it's good.
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- yuhi
- kCw
- 23 Aug 2023
Jasno , 03 Mar 2023Does not support eSIM. I bought this brand new and was surp... moreSo this mobile, edge 2022, does not have an option to use 2 network at same time, right?
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- Anonymous
- UUJ
- 20 Aug 2023
TAX1BUS101, 08 Aug 2023I have this and I no need telephotoPlz share your experience regarding gaming perspective.
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- techfromheaven
- Prk
- 02 Jun 2023
Anonymous, 25 Aug 2022I know right. We haven't had memory cards or headphon... moreDon't need to buy an old phone when the current Sony Xperia and Asus ROG phones support all that "antiquated" technology.
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- gui3321
- Y7G
- 26 May 2023
2johncorp, 17 Feb 2023Phone calls are dropped randomly and audio fails intermitte... moresame problem with my moto edge 2021 audio stop randomly phone call , messenger call , i try evereting but no change
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- Minu
- ter
- 03 May 2023
Dieselwoods, 02 May 2023It actually is glass on the front. So idk if your eyes are ... moreI said "apparently", not "in fact", so your eyes are probably broken and so is your mind
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- Dieselwoods
- NGr
- 02 May 2023
Minu, 20 Apr 2023It appears to use a plastic screen instead unfortunatelyIt actually is glass on the front. So idk if your eyes are broken or something.
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- Samtheman
- IL2
- 26 Apr 2023
Anonymous, 04 Sep 2022MediaTek Dimensity 1050 (6 nm) is a good chipset, 100% bett... moreYeah the edge Plus 2022 scores twice as much as this chipset with the 8th gen 1
What are u smoking
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- Minu
- ter
- 20 Apr 2023
Beretta3901, 28 Jan 2023Talk clearly, the Motorola Edge 2022 have Corning Gorilla g... moreIt appears to use a plastic screen instead unfortunately
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- Minu
- ter
- 20 Apr 2023
poorpips, 18 Apr 2023why no card slotBecause 256GB is still a massive amount for most people.
But I do appreciate the need for having a MicroSD slot
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- poorpips
- 7C3
- 18 Apr 2023
why no card slot
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- Minu
- ter
- 08 Apr 2023
Anonymous, 14 Jan 2023That seems unlikely. Motorola is the longest standing cell ... moreThe problem is that their high end models are mostly reserved for US, EU and a very few areas for Asia such as India and China
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- Poobender
- j82
- 24 Mar 2023
2johncorp, 17 Feb 2023Phone calls are dropped randomly and audio fails intermitte... moreI have had the same issue, I can't hear others intermittently whether wifi calling is on or off. Very annoying. I thought it was just my service provider but I've had this problem with multiple Motorola phones. Hmmm.