alcatel One Touch Scribe Easy
- d
- don cayao
- v0q
- 25 Jul 2013
AnonD-161647, 24 Jul 2013update your phone . new update available in the server ... morecan you please explain to us how to use the .tr file? i already updated my phone using alcatel one touch upgrade Q. but after 2days. shutdown 6times in a day. please alcatel do something!!!
- A
- Angel
- wMH
- 25 Jul 2013
This phone is not working properly,Its always crushing on games.
Can't view photos in facebook.
Always turning off accidentally
- D
- AnonD-161647
- pXj
- 24 Jul 2013
aimee, 19 Jul 2013i have the same problem!! sometimes i just see that the sim... moreupdate your phone . new update available in the server
read my old posts below
- u
- unaif
- nC6
- 20 Jul 2013
iots nice
gud looks
cmfortable,
- a
- aimee
- v0q
- 19 Jul 2013
erik, 15 Jul 2013I also have a simcard problem with this phone and it shuts ... morei have the same problem!! sometimes i just see that the sim card is not working. i have to take out and put it back in again. shuts down all the time. when im playing it crashes most of the time. arghh!!
- a
- aimee
- v0q
- 19 Jul 2013
erik, 15 Jul 2013I also have a simcard problem with this phone and it shuts ... morei have the same problem!! sometimes i just see that the sim card is not working. i have to take out and put it back in again. shuts down all the time. when im playing it crashes most of the time. arghh!!
- D
- AnonD-161647
- mJe
- 18 Jul 2013
New update on air . hopefully it will solve your all issues
Link and details below
OT_8000A_20130717.tar.xz
OT_8000D_20130521.tar.xz
OT_8008D_20130708.tar.xz
via Onetouch upgrade manager
http://support.alcatelonetouch.com/global-en/upgradeSoftware
via SD card
http://sourceforge.net/projects/alcatel/files/
if you have any doubt feel free to ask @alcatel0netouch
- e
- erik
- 0w5
- 15 Jul 2013
rocky, 04 Jul 2013Sluggish, Poor performance in android apps. Sim Card and Mi... moreI also have a simcard problem with this phone and it shuts down now and then. Does anyone now this problem and the solution or is this a defect?
- D
- AnonD-163874
- K7g
- 11 Jul 2013
This phone not worth for its price, there are so many android phones cheaper than this but good
- r
- rocky
- wYK
- 04 Jul 2013
Sluggish, Poor performance in android apps. Sim Card and Micro SD Problem
- s
- sonny
- vIb
- 02 Jul 2013
is the battery embedded so that it cannot be removed
- s
- sponge
- P@1
- 30 Jun 2013
can vga front camera take pictures or its for video only/
- ?
- Anonymous
- K7e
- 29 Jun 2013
white knight, 11 Jun 2013Yes its just normal its indicated in their manual as well. ... morethank you :)
- c
- complacent
- thg
- 27 Jun 2013
AnonD-157694, 21 Jun 2013BEWARE CONSUMERS! READ THIS BEFORE YOU MAKE THE PURCHASE!!!... moreBuy an extra battery, have it charged at home and bring it with you. I think you're just so fond of charging your cp using a car charger. That's why you're so frustrated
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- AnonD-157694
- K5g
- 21 Jun 2013
BEWARE CONSUMERS! READ THIS BEFORE YOU MAKE THE PURCHASE!!!
There is a known incompatibility of Alcatel One Touch Scribe Easy with Car Chargers. This may be a different model but check first!
It would have been nearly perfect. I made some research before I purchased this unit and it can be considered to have the best bang for the buck until I found this issue. Since it was just recently released, none much information can be found about the Alcatel One Touch Scribe Easy. Even the Alcatel website doesn’t say anything about car charging for this unit.
I have two different but standard Chargers in my Car: Elevo USB - Dual Ports and Pioneer Car Stereo USB Port. More than a dozen of other brands of PDAs and/or Cellphones have been charged and worked without issues (Samsung, Nokia, Motorola, LG, Sony-Ericsson, Apple, MyPhone, Cherry Mobile, etc.).
I purchased the Alcatel One Touch Scribe Easy last May 25, 2013 from MemoExpress SM MegaMall. All else is working excellently except that it won’t charge while in the Car. It charges using the Wall Charger or when just connected to a Computer. In the Car, when connected using the specific USB cable (we have tried several similar USB cables including two provided by Alcatel), the said unit shows the USB icon which indicates that it is connected but the lightning icon which indicates charging is missing (or would just show for few seconds then disappear). The Battery information via Settings also indicates that it’s not charging (it says “Not charging”). This issue has been going on since the unit has been purchased. Due to time constraints because of my busy schedule and the excellent Battery life of this PDA (the Battery lasts for 3days or more without charging), I wasn't able to immediately check further and report the issue. It was only when I got stuck in the traffic jam during one rainy day and was in need of charging the PDA that I was able to fully check and determine that there is really a compatibility issue.
I have my friends and family members who travel with me once in a while. We have used and tried many different PDAs and Cellphones in my Car, using either the Elevo
Charger or Pioneer Car Stereo. All of those worked flawlessly and charged without issues. This includes units from Samsung, Nokia, Motorola, LG, Sony-Ericsson, Apple, MyPhone, Cherry Mobile, etc. This only verifies and confirms that my Car Chargers are working without issues. THUS, YOU CANNOT SAY THAT MY CHARGERS ARE DEFECTIVE.
I was only able to bring the Alcatel One Touch Scribe Easy to where I bought it - MemoExpress Megamall Branch, two weeks after I bought it. Rodel/George of MemoExpress assisted me and helped verify/confirm the issue. Below are the things done at MemoExpress to isolate the issue:
- Tested the unit using the Wall Charger - It's charging without issues
- Tested the unit using another Car Charger with wires connected to a Power Adaptor - IT'S NOT CHARGING
- Brought and connected several Alcatel units (different models) to my Car's USB Chargers for further testing:
- Alcatel One touch Sapphire 2 - It's charging without issues
- Alcatel One touch Glory 2 - It's charging without issues
- Alcatel One touch Scribe Easy (Brand new - this is not the one I bought) - IT'S NOT CHARGING
* These things concretely verified and confirmed the incompatibility of the Alcatel One touch Scribe Easy with Car Chargers.
I was later on referred to Cherry and was instructed to bring the unit to their Technical Team in Robinsons Pioneer.
I brought the unit to their Technical Team in Robinsons Pioneer last Saturday, June 15, 2013; below are the things they've done:
- Brought and connected the disputed Alcatel One Touch Scribe Easy to my Car's USB Chargers for testing: Confirmed and verified that IT'S NOT CHARGING
- Opened the unit to verify if tampered - they confirmed that it hasn't been tampered in any way
* They haven't got any other means to test further. They don’t have a good service unit for me to use (they have a non-PDA which has no use for me; I have a spare Cellphone and I require a PDA).
They said they will send the unit to Alcatel for further evaluation. Yesterday, Thursday, June 20, 2013, I was told that the unit charges using another charger. What the!?!? They just disregarded the facts we have previously established,
verified and confirmed? THE ALCATEL ONE TOUCH SCRIBE EASY IS NOT DEFECTIVE, MY CAR CHARGERS ARE NOT DEFECTIVE – IT’S AN INCOMPATIBILITY ISSUE OF THE PDA WITH CERTAIN CAR CHARGERS! I WASN’T TOLD THAT THIS PDA IS SO SPECIAL THAT I SHOULD GET AN ALCATEL CAR CHARGER TO MAKE IT CHARGE IN THE CAR! I ASKED FOR IT BEFORE I MADE THE PURCHASE UNTIL THE FIRST TIME I COMPLAINED BUT NOBODY KNEW AND THEY HAVEN’T GOT ANY ALCATEL ACCESSORIES AVAILABLE!
FACTS:
- More than a dozen of other brands of PDAs and/or Cellphones are charging fine using my Car Chargers
- Other models of Alcatel One Touch PDAs are charging fine using my Car Chargers
- Two different units of the Alcatel One Touch Scribe Easy are both NOT charging using my Car Chargers
- All other features/functions of the Alcatel One Touch Scribe Easy are working fine
- Mobile Devices should charge while in the Car using standard USB Chargers – IF NOT, I SHOULD HAVE BEEN TOLD BEFORE I MADE THE PURCHASE! IT CAN’T EVEN BE FOUND IN THE USER’S MANUAL!
- Alcatel Car Charger is not readily available Metro Manila Malls or the cost would defeat the purpose of buying the inexpensive Alcatel One touch Scribe Easy
Why didn’t anybody knew that the Alcatel One Touch Scribe Easy is very special and will need a special Car Charger? What made it worse? There’s no Alcatel Car Charger available!
It’s already the end of the business day today, Friday, June 21, 2013…
PLEASE TAKE NOTE THAT I WAS MADE TO WAIT, MY EXPLANATIONS WERE IGNORED, NO RESOLUTION WAS GIVEN, NO GOOD/VALID EXPLANATIONS WERE SAID, THEIR FIX - I WAS PUSHED TO GET A MORE EXPENSIVE UNIT (NO OPTIONS WHATSOEVER WERE GIVEN). SO MUCH MORE THAN TIME HAD BEEN WASTED AND IN THE END? WE HAD TO AGREE TO JUST CANCEL THE PURCHASE AFTER ALL THE INCONVENIENCES AND WASTE OF RESOURCES. IT TOOK THEM A WEEK TO DETERMINE WHAT TO DO?!? AGAIN, THE UNIT IS NOT DEFECTIVE.
WHAT A REALLY BAD CUSTOMER SERVICE!!!
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- prashant
- rK}
- 19 Jun 2013
super its realy nice and it is best phone in its rate
- K
- Kat-Meow
- ipW
- 19 Jun 2013
I just bought my scribe easy lasy june 16, here in the philippines. However, i'm having a problem with the gallery and the multitasking.
For my gallery, whenever I copy/move pictures from one folder to another, when I check my gallery it mixes everything up. I mean, it's not organize anymore. Some pictures appear in another folder. :(
When I'm listening to music, it stops whenever I open applications or games. How can I keep background music playing while playing games?
Thank you for the future reply! ^^
- m
- mac
- vaQ
- 12 Jun 2013
My phone suddenly turns off while in use. Why it so happened like this it's my problem a week ago. I just had this phone last two weeks ago. Help!!
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- white knight
- 7X2
- 11 Jun 2013
Anonymous, 06 Jun 2013my alcatel scribe easy gets hot easily especially if i use ... moreYes its just normal its indicated in their manual as well. playing games, net, etc would really makes the unit a bit hotter because its processing. u gonna use with it in the long run. My sapphire 2 really works well & very satisfied as of todate except the battery life.
- s
- skipper
- t7{
- 11 Jun 2013
what is the baseband version for the alcatel one touch scribe easy pls help...