alcatel One Touch Scribe HD
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alcatel One Touch Scribe HD

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  • V
  • Vino
  • SXs
  • 07 Mar 2014

blazej, 07 Mar 2014Factory reset dosent solve the problem with camera ;( do a... moreYes,

I have contacted them with email. But the response to do the factory reset or to flash it ourself with the available software from their website.

    • b
    • blazej
    • D}m
    • 07 Mar 2014

    Factory reset dosent solve the problem with camera ;( do anyone has other tips?? Did anyone contact with alcatel with this problem??

      • D
      • AnonD-241264
      • vxD
      • 06 Mar 2014

      Same problem here. Bought from Harvey Norman in NZ, reduced price $222 down from $599. First unit shut itself off after 6 weeks, wouldn't turn back on. Took it back. They sent it to techs. Techs said it was a hardware issue, ordered new unit. New unit came, had a problem with the screen (bright spot). Ordered another new unit. Next new unit came, worked okay for 6 hours, then shut off and wouldn't turn back on. Used tip from below, using on button and volume + to force it to restart. Will now see how this unit goes. If it continues to shut down and not turn back on, then we will be returning it for a full refund.

        • D
        • AnonD-241151
        • 0mV
        • 06 Mar 2014

        my camera, flash light and some apps didnt work properly...
        what i do?
        first: make a backup in "Clout backup". all apps ,names or what you want to keep
        second: restore factory settings,(settings;backup and reset;factory data reset) (all in fhone will erase)
        thirth: go to Cloud backup and restore last your backup
        may do this few times ,becose didnt restore everything from a first time
        that is : phome will work again

          • f
          • flo
          • wHr
          • 06 Mar 2014

          jols, 05 Mar 2014i also experience the same problem. my camera freezes/lags ... moremy camera also freezes what shall i do? i have to restart it first so that it will function. :(

            • b
            • bulls
            • t7L
            • 05 Mar 2014

            Cherry, 01 Mar 2014I experience the same problem. Please, help. I bought the u... moreMe too that is my problem too

              • j
              • jols
              • t7P
              • 05 Mar 2014

              i also experience the same problem. my camera freezes/lags most of the time this few days. i already had this phone for 6 months and its just this days i experienced the problem.. i had to restart the phone in order for it to function again.already tried factory reset but still the problem occurs. anyone know how to fix this? help please. thanks in advance.

                • S
                • Sooraj
                • S1q
                • 03 Mar 2014

                AnonD-239515, 01 Mar 2014Can anyone tell me how to fix my scribe hd?? My camera is ... moreI am facing same problem, camera & galley is not working sometimes. Can anyone advice how to fix it...shall I updated a new firmware...pls help

                  • D
                  • AnonD-239515
                  • v0q
                  • 01 Mar 2014

                  Can anyone tell me how to fix my scribe hd?? My camera is not working even my flashlight. Please help me.

                    • a
                    • amrlji
                    • 0xf
                    • 01 Mar 2014

                    Suddenly problem with camera,gallery,flashlight. .?!?!

                      • C
                      • Cherry
                      • v0q
                      • 01 Mar 2014

                      Martin, 27 Feb 2014Camera not working....says gallery is not responding....but... moreI experience the same problem. Please, help. I bought the unit only few days ago.

                        • ?
                        • Anonymous
                        • v0q
                        • 01 Mar 2014

                        AnonD-203610, 18 Jan 2014New firmware update.. Everything works fine now.... Give i... moreWhat systems update is that?

                          • ?
                          • Anonymous
                          • D}m
                          • 28 Feb 2014

                          I have got also problem with camera. Any aplication witch is connected to camera dosent work. Only black screen is shown. Anyone know the solution ????

                            • D
                            • AnonD-238798
                            • jYt
                            • 27 Feb 2014

                            I also experience the random freeze/black video in the cam app since a week.

                            I can't really pinpoint at what what point it started to go bad. It surely wasn't with a system update.
                            If it keeps bothering me, I'll try a factory reset.

                            Any other suggestions before doing that?

                              • ?
                              • Anonymous
                              • thc
                              • 27 Feb 2014

                              Dr mt, 18 Jan 2014very bad phone shut down suddenly many times and does't re... moresame here, they change the phone same model, not after 12 time in 3 months time to the service center....busy day for me using scribe hd

                                • e
                                • ezzat
                                • fk$
                                • 27 Feb 2014

                                AnonD-236063, 22 Feb 2014I have this problem and i can't fixed tel me if you fixe... morei have the same problem we the camera open it give black screen and don't work, i have to restart the phone

                                  • M
                                  • Martin
                                  • vxL
                                  • 27 Feb 2014

                                  Camera not working....says gallery is not responding....but I can look a pictures in my gallery... Just no camera... Help.

                                    • n
                                    • nhad
                                    • 7XY
                                    • 26 Feb 2014

                                    can anybody here experience the white small spot light in the center of the screen i see when the background is white ?

                                      • ?
                                      • Anonymous
                                      • 3ku
                                      • 24 Feb 2014

                                      same camera problem after last update

                                        • R
                                        • Ramesh
                                        • tr1
                                        • 23 Feb 2014

                                        There is a problem in this phone with Camera and skype.If you switch it off/on some times camera works.Then again same problem.Better not go for this phone.