Asus Zenfone 2 Laser ZE550KL
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Asus Zenfone 2 Laser ZE550KL

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  • ?
  • Anonymous
  • Hkt
  • 15 Feb 2016

AnonD-222595, 13 Feb 2016Do the capacitive buttons have backlight?No they don't

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    • AnonD-494664
    • X$c
    • 15 Feb 2016

    no issues or problems with my phone
    try this

    1) switch off phone and reinsert the battery
    2) try to full discharge battery by using without charge until comes to 0% , let the phone switched off automatically
    3) for proper working of battery , there should be proper charge and discharge .henn it takes one complete cycle
    3) I also did same method , after I bought the phone , I maked 2 complete cycles , after that no problems
    4) use asus charger and cable
    5( check battery volts in any service shop

      • ?
      • Anonymous
      • vxn
      • 15 Feb 2016

      Anyone experiencing charging issues? feels like that cable is kinda loose but it isn't? It jumps from Charging status to not charging (low battery)? I have to leave it as is for 5-10mins before it continuously charges on its own?

      and you CAN'T actually use the phone while its charging? the screen going haywire. Workaround anyone?

      Thanks!

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        • AnonD-494664
        • uta
        • 15 Feb 2016

        please rise a comkplaint about security certicates some of them are already expired ,
        i have posted today just now before this post,
        i already rehgistered a compliant
        so i requseting all readers to rise and file a complaint ansd then reply

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          • AnonD-494664
          • uta
          • 15 Feb 2016

          1) i am requesting to all readers , those are using asus zenfone 2 laser 5.5 ze550kl 3gb ram version , last friday i have noticed , device internal memory has reached 7.78GB only android os updates and asus applications up to date, without no extra softwares , so only we get 8.20GB out of 16.00GB memory for usage , this is not useful to us , when compared to other phones , asus installed many unwanted softwares , which we cant uninstall or delete , only two applications are usefull to us , so arise a complaint to asus customer care without fail and send email to
          support-in@asus.com and also logon your asus account and file a complaint on this webaddress https://vip.asus.com/VIP2/Services/QuestionForm?lang=en-in#

          for solution to decrease the preinstalled applications via firmware update very soon
          2 ) today i raised complaint about this problem
          so every one should rise and file , if one member rise , they wont take severe action to solve this problem , if everyone compliants about this , then they take action .
          after rising a complaint , please reply to me
          thanking you to all


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            • AnonD-494664
            • uwY
            • 15 Feb 2016

            i am going tell , 4 trusted credential security certificates is going to be expire soon in year 2017.
            following cerificates are stored in device memory , SETTINGS--> SECURITY-->TRUSTED CREDENTIALS--> SYSTEM
            list of cerrtificates are going to be expire with names and expires date

            1) Digital Signature Trust
            will expire on 21/11/2017

            2) Elektronik Bilgi Guvenligi A.S
            will expire on 04/01/2017

            3) Japanese Government
            wiil expire on 12/12/2017

            4) Microsec Ltd
            Microsec e Szigno Root CA
            will expire on 06/08/2017

            5) Turkiye Bilimel ve Teknolojik Arastirma Kurumu- TUBITAK
            wil expire on 21/08/2017

            6) TURKTRUST Bilgi lietism ve Bilisim Guvenligi Hizmetleri A.S (c) Aralik
            will expire 23/12/2017

            all the above said certificates are not expired, but it seen will end
            so i requset to asus mobiole development team , should give updated certificates via system update via FOTA very soon


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              • AnonD-494664
              • ij7
              • 15 Feb 2016

              please read my own tips for reducing battery usage an d its usefull for taking less ram , after doing below settings , check your problem is solved and reply to me

              here is the weaddress
              http://www.gsmarena.com/asus_zenfone_2_laser_ze550kl-reviews-7477p4.php

                • a
                • adka
                • 7j}
                • 14 Feb 2016

                Hi I have one problem
                when mobile lock open ram becomes 300 MB left.and then phone hanging
                I purchased mobile 2 week before
                .the phone is 2 gb ram

                Pls any know about that pls help me

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                  • AnonD-494664
                  • uta
                  • 14 Feb 2016

                  AnonD-222595, 13 Feb 2016Do the capacitive buttons have backlight?did you mean front bottom buttons , no led

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                    • AnonD-222595
                    • 7Xj
                    • 13 Feb 2016

                    Do the capacitive buttons have backlight?

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                      • AnonD-494664
                      • uux
                      • 13 Feb 2016

                      list of applications preinstalled by asus , which cant be uninstalled , but you can disable to prevent feature updates for applications . names in MB's occupied by apps


                      here they are
                      1 asus calling screen 33.05
                      2 asus cover 18.16
                      3 asus support 15.5
                      4 asus system webview 77.85
                      5 asus ze nUI services 50.54
                      6 auto-start manger 10.21
                      7 backup 11.92
                      8 browser 29.24
                      9 bug reporter 1.44
                      10 burst shot viewer 2.14
                      11 calculator 21.95
                      12 camera 36.76
                      13 clock 21.06
                      14 contacts 50.18
                      15 do it later 20.41
                      16 easy mode 5.5
                      17 email 30.78
                      18 file manager 45.9
                      19 flash light 10.84
                      20 fresh green 11.67
                      21 gallery 31.19
                      22 live water wallpaper 6.31
                      23 lovely pink 18.82
                      24 messaging 21.79
                      25 mini movie 31.93
                      26 music 20.95
                      27 my asus 43.7
                      28 pc link 5.75
                      29 photo collage 67.85
                      30 quick memo 3.00
                      31 remote link 8.34
                      32 share link 33.12
                      33 sound recorder 4.05
                      34 splendid 12.34
                      35 super note 38.95
                      36 weather 40.28
                      37 webstorage 57.93
                      38 what's next 25.44
                      39 zen circle 64.51
                      40 zen talk 7.04
                      41 zenflash camera 7.68
                      42 ZenUi keyboard 54.9

                      total 1199.37MB or 1.17GB
                      I hope all readers will contact the asus to rectify to this unwanted bloatwares in feature os

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                        • AnonD-494664
                        • uux
                        • 13 Feb 2016

                        1.after purchasing asus zenfone 2 laser 3gb ram version, I updated lasest os in the showroom itself around 710mb to LRXG22G.WW_user_1.16.40.763.20151201
                        044030502_201505210103
                        2. after I checked the free space available in phone memory it shown 10.80GB of 16.00GB
                        3. and then I uninstalled puffin browser , amazon kindle, dr web security , cm cleaner and flipkart app , those not needed so did
                        4. System reserved as 5.20GB of 16.00GB , here we cant see the files and folders without rooting our phone , I don't rooting anymore
                        4.today I dated all the preinstalled applications by asus it tooks 1.17GB
                        5. also I updated google applications which is preinstalled by google it tooks me 1.41GB
                        6. total applications with updates it tooks 7.78GB including all updates
                        7. at last we get only free space available for user 8.22GB out of 16GB
                        8. still we looking marsh mellow os for coming it around 1GB I don't know this amont ,, simply I calculating so we get finally 7.22GB free out of 16GB
                        I hope asus will understand how the space is occupied by their own applications bloatwares including updates 1.17GB , they will look for the solution

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                          • AnonD-494664
                          • uux
                          • 13 Feb 2016

                          i am not facing problem , its working correctly,, after your message , I checked myself with other phone calling myself
                          1. download and update ASUS CALLING SCREEN from google play store to latest version 33.05 MB
                          and then restart

                            • k
                            • kkd
                            • Hkt
                            • 13 Feb 2016

                            AnonD-500358, 13 Feb 2016Whenever someone call me if I cut the call there's a Grey s... moreI have also face same problem

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                              • AnonD-500358
                              • XMf
                              • 13 Feb 2016

                              Whenever someone call me if I cut the call there's a Grey spot near menu icon... Is it only me or anyone else having same problem

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                                • AnonD-500289
                                • uS}
                                • 13 Feb 2016

                                in the message settings .
                                when i click the Settings. then Personalize , then Background when i click PICK IMAGE
                                i choose any pic . then something appear on my screen . Unfortunately Gallery has stopped.
                                Then you can choose Report or Ok , i cant put an background image to my messaging .
                                what can i do please? Help me ?. Thankss Admin

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                                  • JYi
                                  • 12 Feb 2016

                                  Ruhel, 12 Feb 2016Last year in November I bought ASUS ZenFone 2 laser & s... moreIt is used in the camera for focus.

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                                    • AnonD-152940
                                    • L9m
                                    • 12 Feb 2016

                                    AnonD-499571, 11 Feb 2016just purchased my asus laser phone last december 2015, expe... morethe same happens with mine

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                                      • AnonD-494664
                                      • uta
                                      • 12 Feb 2016

                                      Afnan baig, 11 Feb 2016Even today I faced the same issue first time.While I was on... more1, uninstaal facebook app
                                      2. install facebook Lite from google play
                                      3. download and install Kaspersky internet security from google play store , and update databases via data connection and activate free for 7 days , and scan to full entire device
                                      5. Restart the device

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                                        • AnonD-152940
                                        • L9m
                                        • 12 Feb 2016

                                        Bought it 4th january. Came out of the box with a problem automatic restarts, no apps running no calls nothing, just restarts out of the blue. sent it to assistance here in Portugal 2 times, first time changed the motherboard (they say) second time they found no problems they say, but the problem persist's still cant use it. as we speak i am changing mails with tech support for them to solve this.