Asus Zenfone 2 ZE550ML
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Asus Zenfone 2 ZE550ML

User opinions and reviews

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  • X}a
  • 09 Aug 2016

I've had my Zenfone 2 ZE551ML for over a year now. The only problems I have with it is the space bar is right above the home button so sometimes you go back to the home screen when texting or E-mailing. Most times they're recoverable but I have lost a couple of long E-mails I've typed out. Grrrr! The second real problem is with the SIM card "slots". They're spring loaded and and after 6 months one of them stopped reading my SIM card as I bought it in Vietnam and travel throughout SE Asia so I change SIM's quite often. The spring ejection stopped after 3-4 months too so it was a real hassle to get the card out and I ruined a couple in the process. The the other SIM card spring ejector eventually stopped working too. Fortunately I got it to ASUS in Saigon while it was still under warranty (May 2016) and they had to replace both SIM card slots. Other than that no problems and have had it "crash" a couple of times but that was long ago after I purchased it in June of 2015 and after receiving a couple of updates the problem stopped. I've owned it for 14 months now. I think for the $226 I paid for it was a good buy compared to other phones in that price range. It does come alive (phone call for emergencies) on it's own while banging around in the cargo pockets of my shorts even though I've locked the phone and it lets you know that it's dialing on it's own with key beeps. I do wish that the one with 32gb of internal storage was available at the time I bought it because 16gb just isn't enough considering all the bloat ware that comes pre installed that I don't need and never use.

    • D
    • Djvu
    • 0GY
    • 09 Aug 2016

    Bad brand with bad bad customer service no marshmallow update yet and no info about the release date I'll never buy asus brand ever again

      • D
      • AnonD-568625
      • 7vm
      • 05 Aug 2016

      i got an asus z008d here in thailand and i guess its the same with the z550ml.. i noticed there is an issue with the battery draining too fast. it goes from 100 to 50 in just less than half an hour. ill try to update this to marshmallow and lets see if itll fix it. any thoughts?

        • M
        • MAHDI
        • av$
        • 02 Aug 2016

        it is a great one!!!!!

          • p
          • panther
          • bER
          • 24 Jul 2016

          again n again keyboard unfortunately stopped is cmng on screen smbdy help me

            • D
            • AnonD-323438
            • uWM
            • 19 Jul 2016

            battery shut down on 50% what can i do where to buy battery

              • ?
              • Anonymous
              • K6v
              • 16 Jul 2016

              AnonD-176182, 19 May 2016Never encountered drop calls yet. Signal are fine no proble... moreYes even my speaker is broken. .camera is not that great.

                • D
                • AnonD-560083
                • sRn
                • 14 Jul 2016

                You should be able to as of today, still the Zenfone2 doesn't have a gyro which can mess with you a bit too.

                  • ?
                  • Anonymous
                  • U{t
                  • 13 Jul 2016

                  I can't update to 6.0 ....that's depressing
                  Help me out

                    • d
                    • dod
                    • rVm
                    • 12 Jul 2016

                    it is the worst cell phone so far! nice looking phone, nice features and... promises from manufacturer. i would suggest not to loose a dime to this piece of crap! first... the warranty on this device is a joke! you have to buy extended warranty at the place of purchase or the asus will keep fixing it till your manufacturers warranty is done (obviously you have to keep sending your device to their service center which after few times is going to cost you as much as new phone and it takes couple weeks to get your phone back!). you have to keep restarting your phone constantly to make it work!!! otherwise no internet, no gps... phone doesnt ring when somebody calls u! if calling person will not leave u a voicemail u will not even know the person called u - phone will not register it! while using maps it looses connection while driving! u have to restart it once again! upcoming updates do block all those functions as well! i believed since it is asus - famous for great computer parts - the phone will be great... it is the worst piece of sh***t! i bought it at the computer store; the "greatest" one supposedly... had it serviced after month... without positive results obviously. same problems all over again. i hate to say it but... save yourself problems and don't buy it!

                      • D
                      • AnonD-546761
                      • Khs
                      • 08 Jul 2016

                      Cannot play Pokemon Go in this Smartphone 😂😂

                        • D
                        • Devin_Chui
                        • DQm
                        • 08 Jul 2016

                        Anonymous, 18 Jun 2016Hii guys my phone got stuck on usb logo if any one knows ... moreyour phone should replace new mother board just like mine.

                          • m
                          • maddy
                          • Hkt
                          • 08 Jul 2016

                          When making a call the screen goes blank..how to fix this bug poss help urgent

                            • ?
                            • Anonymous
                            • YQU
                            • 06 Jul 2016

                            Hlo my Asus laser2 charging problem... just 25days old I dnt now wts that problem pls help me

                              • ?
                              • Anonymous
                              • X}g
                              • 05 Jul 2016

                              abi, 23 Jun 2016I satisfied these mobile 100 percent at these rateI am also satisfied with the phone

                                • s
                                • sreekar G
                                • KSg
                                • 02 Jul 2016

                                worst phone i have used in my entire life problems from the day of delivery it has been 11 months since i bought this mobile i have given this mobile 3 times in service center first time when i got delivery touch problem second time battery problem this time it is an board problem so what do you expect from these kind of mobiles i would suggest you never buy an asus mobile instead buy 1000 mobile u will save ur money and atleast u can make call

                                  • S
                                  • Sunny
                                  • ygA
                                  • 30 Jun 2016

                                  How can i upgrade to marshmallow
                                  Please help me

                                    • T
                                    • Tonmoy
                                    • INT
                                    • 29 Jun 2016

                                    Please help me....my ZenFone 2 ze550ml is shutting down at 15% and battery jumps from 80 percent to 100 percent while charging...there is no asus service center in my country....

                                      • k
                                      • kenn
                                      • 0B{
                                      • 26 Jun 2016

                                      updated to marsmallow and 16gb internal storage is not enough

                                        • A
                                        • Ati
                                        • X}L
                                        • 26 Jun 2016

                                        Anonymous, 18 Jun 2016Hii guys my phone got stuck on usb logo if any one knows ... moreBro i also got struck at that usb logo at my screen
                                        It shows that the motherboard of mobile has beek crashed so if it is in warranty the go at service center nd get it new motherboard