Asus Zenfone 2 ZE551ML MORE PICTURES

Asus Zenfone 2 ZE551ML

User opinions and reviews

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ghoti, 12 Nov 2018Not a bad phone. I really liked that it includes a memory c... moreThis is my experience also. Really loved this phone at first. But the GPS has become a real problem, and I am just over a year of use. If it struggles to get GPS or Cell signal for too long, that triggers the reboots. On my commute to work and back there are two spots where the signal drops for long enough to trigger the reboot. The only way to stop those is to put it in airplane mode while travelling.

It served me well and was very cheap, but had the phone not had all these issues making it deteriorate I would have still kept it in stead of upgrading. It handled games well and everything. But then at some point it developed what look like burns on the right side of the LCD, I assume from the aerial inside. That happened at about 6 months of use, then eventually after another 6 months there are these burn marks on the left side too. Like a straight yellow line on the LCD on each side.

The performance of the phone still seems to be the same as when it was new. But these little deteriorations. The battery is nothing what it used to be. It can drain from 100% to 20% in an hour of use. Then about a month ago, I guess the sim card reader is also mailfunctioning. As it is sitting on my desk right now, every ten minutes, without any use, suddenly it says no sim card in phone. Then it goes away as it finds the sim card again.

If you need a decently powered cellphone for a very short time, like in between contracts or something, it could work. As a powerful but temporary phone. But for anything long term, looking at the comments it seems like this phone just doesn't have any endurance.

    • g
    • ghoti
    • RrK
    • 12 Nov 2018

    Not a bad phone. I really liked that it includes a memory card slot and dual SIM. But after a hear of use, it started to intermittently drop GPS, so while Location was turned on, it had no idea where it was. Then it dropped GPS entirely and started randomly rebooting ... and battery life has dropped tremendously, and this unit has a non-removable battery (unless you're very adventurous). Given that it's stuck at Android 6, and support has been dropped in LineageOS, I'd suggest looking elsewhere. This has turned into a lemon.

      • G
      • GGuess
      • r72
      • 10 Nov 2018

      Cyber, 17 Oct 2018After 3years my problem is some time message not able to... moreThe screen blackout seems to be a common issue for Zenfone 2. I have 2 of these phone in my family, and both of them suffer the exact same screen issue. Luckily, both of them happened within the warranty period, so I had both of them replaced via ASUS service center in Toronto. Their service is quick, I got them both replaced within 3 working days. After replacement, the screen is fine for 2 years now.

        • L
        • L-J
        • iLh
        • 10 Nov 2018

        Marshmallow vs Lollipop

        Pros and Cons

        Should I upgrade I can read there som problem with camera after upgrade. Please write how long you try it.

        My phone is from april 2015 and have only got at new battery recently mostly no problem.
        If some will be so helpful to make op my mind, please

          • L
          • Lepares
          • Pjr
          • 24 Oct 2018

          After 1 year, the phone started to suddenly blacks out.
          I tried to turn on and during the boot it blacks out again. Battery replaced and the issue continues. After the first repair service, Asus Center refuses to help me.
          Worst phone and service ever for me.

            • n
            • napalm
            • q}i
            • 20 Oct 2018

            My wife & I each have the 2.3GHz intel & 4GB memory.. all works fine with the phablets except 1 issue we cam across.
            Imo Asus makes a top notch phone but I will give the advice to buy the magnetic cover/case with the circle on the front made for this device. It will allow you to put the phone in sleep mode when the cover is closed.
            If you don't have that type of case then you will have to use the power button to wake the phone but that button will stop working due to overuse (the actual component). Then you will have to repair the phone, buy a new one or do a pain in the butt trick buy unplugging the battery plug it back in and press 3 front buttons at once to boot it up.

            Bottom line: If you buy the phone buy the magnetic case that operates the sleep function.

              • C
              • Cyber
              • vaS
              • 17 Oct 2018

              After 3years my problem is some time message not able to display...

                • r
                • ralph
                • r2M
                • 03 Oct 2018

                i have been using this phone for 3 years now. problems that i encountered:

                - after a year, the screen display only shows 1/3 of it, had it repaired.
                - not compatible with some micro sd cards that i bought.
                - you can only use SIM 1 for Data/Internet Connection.
                - it gets very hot when using Data/Internet.
                - i'm having trouble powering on the phone because the power button (on back case) is NOT properly aligned with the switch within the Phone.

                I do not recommend buying this one.

                  • t
                  • toketbrutal
                  • PA7
                  • 17 Sep 2018

                  ampalapa, 20 Aug 2018are this phone have DUAL 4G fiture?no just SIM 1

                    • ?
                    • Anonymous
                    • vxG
                    • 10 Sep 2018

                    Great short term phone, but you will start having problems within 6 months and it will be practically useless in a year unless you know how to fix it yourself

                      just flash lineage os based on android 7.1 and thsi device will be good to go...it will add another year or two for the device life...

                        • a
                        • ampalapa
                        • r2M
                        • 20 Aug 2018

                        are this phone have DUAL 4G fiture?

                          • E
                          • Ex Asus user
                          • U2A
                          • 19 Aug 2018

                          Phone was great. Kinda
                          Have taken it apart at least 25 times and screws worn out.
                          Issues I have had

                          Cons
                          1. 2 LCD Died of the lines across screen (4 additional replacement screens due to falling off a bed and hitting bed post and cracking)
                          2. Flex Cable broke
                          3. Sim card reading issues before and after flex cable
                          4. USB Port died
                          5. Reception not great
                          6. All parts are cheap aftermarket. Cant seem to get OEM
                          7. Phone finally died. Wouldnt start again. Changed batteries and nope.
                          8. Rear camera ok in sunlight or well lighted areas, absolute crap in lowlight or dark.
                          9. Front camera not great

                          Pros
                          1. Zenui I miss it.
                          2. Camera modes/scenes i miss
                          3. Quirky phone

                            • S
                            • Shabakawy
                            • N0X
                            • 09 Aug 2018

                            Yeng, 15 May 2018What do you think is the best and fast charger for zenfone.For fast charging use Qualcomm fast chargers. Google it

                              • n
                              • nyxia
                              • uCY
                              • 02 Aug 2018

                              Anonymous, 10 Mar 2018Can someone tell me how to downgrade to Lollipop? Camera go... moreisnt every phone is like that? there's a sensor in the upperleft of the phone that detects when your ear is close to thephone, it will turn ur screen black

                                Rajsekar, 28 Jun 2018I Bought a new model phone from Asus Zenfone 2 ZE551M &... moreHold Volume Up button and press Start button together for 7-10 seconds (If Volume Up button doesn't work, try Volume Down button with Start). Phone will restart. This happens when phone crashed and needs to reboot in safe mode.

                                  • c
                                  • cile
                                  • 3xs
                                  • 04 Jul 2018

                                  I've been using this phone since 2015. I used to play games a lot when I first bought it. Nowadays I just use it to call my friends and watch youtube videos. It's a good phone but it has a lot of problems. Here is some of them:

                                  -SIM card reader had to be repaired at least 5 times.

                                  -Gets really hot when playing heavy games like Asphalt 8 or GTA San Andreas

                                  -Plastic shell changes color and cracks due to heat

                                  -At some point it started turning off while in my pocket. It wouldn't turn on for 4-5 hours so I had to get it repaired again.

                                  -Sometimes screen starts flickering but it goes away when I restart the phone.

                                  Good sides: The performance is good and the camera is pretty good. It can take great photos in dark places.

                                  Would I buy this phone again? No I don't think so. I would probably get a Motorola phone or maybe a Nokia phone. Or maybe a second hand Google Pixel.



                                    • b
                                    • bird
                                    • La5
                                    • 28 Jun 2018

                                    the phone is preety decent for money but not so good..mine has problem with sim card reader and charging issue...once is needing update the phone it become useless after a while

                                      • R
                                      • Rajsekar
                                      • XRw
                                      • 28 Jun 2018

                                      I Bought a new model phone from Asus Zenfone 2 ZE551M & when i try to switch on the phone it was not getting on. kindly provide guidlines immediately.

                                        • T
                                        • TheSixer's
                                        • t@g
                                        • 20 Jun 2018

                                        in my opinion, This phone has many features, unique ones really. the battery is kind of shitty, but charge really fast (60% in less than 30 mins), the camera is also decent, not good, not bad though.. the performance is fascinating I think, although it heats up pretty fast when losing signals or playing games (PUBG, Asphalt 8). Overall, this is a nice phone, I've been using it for like 2 years, no problem occurs to me..

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