Asus Zenfone 5 A500CG (2014)
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Asus Zenfone 5 A500CG (2014)

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  • Chimax
  • Hkt
  • 12 Nov 2014

Hey people, why can't I use 3rd party File Managers for editing my data on SD Card... It says something about Kitkat update doesn't allow it... But while using the same File Manager on a Moto G2 and Xperia Z1 (both running 4.4.4), it works... Please help...

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    • AnonD-131903
    • tCQ
    • 12 Nov 2014

    AnonD-327508, 12 Nov 2014yes it is kitkat issue, kitkat dont let write to sd card, b... morewhat should i do to get it fixed? thanks for ur help.

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      • AnonD-279813
      • inE
      • 12 Nov 2014

      Virenh83, 12 Nov 2014Dear Tomazz, This was my query which i had posted yesterday. I think it does not matter which update you go for.

      Personally I would download full update. But you could as well download OTA update, then do a full factory reset so it clears any mess left behind by Jelly Bean.

      So either way should be OK. Full update or OTA with full reset... Actually - do full reset in any case.

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        • AnonD-327508
        • uuj
        • 12 Nov 2014

        AnonD-131903, 12 Nov 2014cant move apps to sd card.. it says not enough memory or no... moreyes it is kitkat issue, kitkat dont let write to sd card, but there is fix for that in google play store

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          • AnonD-279813
          • inE
          • 12 Nov 2014

          AnonD-317366, 12 Nov 2014Hi, Yesterday I saw 2.20.40.9(WW) in the Asus website whic... moreAsus does 1 week beta test, then releases the thing, then find out it's full of crap and pull it again.

          The original plan is 1 week internal beta, 2 weeks for external test, before release. But I think they are under pressure to release quickly, which leads to these kind of situations...

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            • AnonD-131903
            • tCQ
            • 12 Nov 2014

            cant move apps to sd card.. it says not enough memory or not accessible... i have 14 gig available... is it really part of kitkat policy that ive read somewhere...

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              • AnonD-330367
              • IWc
              • 12 Nov 2014

              Why my phone cant turn on? Please help meee

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                • AnonD-327508
                • uuj
                • 12 Nov 2014

                Sneha, 12 Nov 2014I too have the same querries as that of nik 17. which aps ... moreokay. i would answer your questions one by one:
                1- you can stop any service but remember not to stop any system service. also you can disable google play services but only two services have biggest battery drain which are contacts sync and location manager so disable those first.
                2- you can go for that update, basically any update you get via ota is legit and safe so go for it.
                3-and about the network, make sure you are weather connected to 2g or 3g, its possible when you put your phone ideal, it got connected to 3g so became fast, but hey congrats you solved your problem

                  • o
                  • omarrscsa
                  • uS$
                  • 12 Nov 2014

                  I finally got the notification (initially) the 1.18.40.10 update, which I knew beforehand to be the "pre-kitkat" update. I initially resisted, but went ahead and updated, knowing a kitkat update would follow. True enough, the 2.20.40.13 update notification soon followed, and I went ahead and updated to that as well.

                  The only problem I encountered was that the google keyboard disappeared, and the asus keyboard was greyed out/inaccessible, so I had to find an .apk file for google keyboard, and manually installed it. Soon enough, that fixed the keyboard problem. Besides that, I didn't encounter any other problem, so I didn't do a factory reset and wipe cache anymore. So far so good, the phone is (still) working great.

                    • n
                    • nik17
                    • 7q9
                    • 12 Nov 2014

                    AnonD-327508, 12 Nov 2014keep the hopes up friend, asus will certainly release the s... moreThanks a lot amitkk sir.
                    I will wait.

                      • S
                      • Sneha
                      • YTJ
                      • 12 Nov 2014

                      I too have the same querries as that of nik 17. which aps are to be stopped?

                      Also awaiting Tomazz n amitkk's response (since both have a good idea abt this phone) on whether i should go for the '.10' update OTA or not..

                      The phone looked nice and i have an asus laptop which works fine, so went for this phone... Should have done some research first :( I'm not into computers and softwares... its very difficult for me to understand the technical part..

                      Anyways, a weird thing happed today. I left the phone idle with mobile data on for about 2 hrs... n my net became fast...i could even establish a connection with the modem... i.e the wifi worked too. wow !
                      I wish living the phone idle for a few more hours would solve the rest of the problems :P
                      Anyways, all those who are facing the same prob that i was facing can try my technique ;)
                      Hope every body's problems get solved quickly..

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                        • AnonD-131903
                        • tCQ
                        • 12 Nov 2014

                        The only two things that i dont like about this phone are camera and battery ...

                        But thats fine if the camera is not at its best .. i also accept the fact that battery drains fast cause of the intel atom processor but if theres only a way atleast to conserve battery..

                        I dont play games often.. i checked and browse internet once in a while.. i still notice the battery drops from 100 fast even without using it.


                        I tried to stop some services like what i saw on the previous posts but some features or work of some apps will be comprised.. or maybe i just dont know which are the services that can be stopped .. so

                        If is not to much too ask of u guys .. can u please list down all of the service that we could stop as long as everything will still work properly and that will be highly appreciated.. thanks


                        Ps. I dont go on rooting yet, since the phone is still under on 7 days replacement period.. hehe..here inthe philippines..

                          • V
                          • Virenh83
                          • u1F
                          • 12 Nov 2014

                          AnonD-327508, 12 Nov 2014i think you should wait for some time more, i dont think as... moreThanks for the info Amit. Appreciate it.

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                            • AnonD-327508
                            • uuj
                            • 12 Nov 2014

                            AnonD-317366, 12 Nov 2014Hi, Yesterday I saw 2.20.40.9(WW) in the Asus website whic... moreif you look at the changelog you will see that the 2.20.40.9 and 2.20.40.13 is basically the same. and the real update is the one you get via OTA or in their official site,

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                              • AnonD-317366
                              • sSS
                              • 12 Nov 2014

                              Hi,
                              Yesterday I saw 2.20.40.9(WW) in the Asus website which was around 620 MB.Now that is missing from the website.
                              I see one gentlemen posting link for 2.20.40.14 now.Honestly don't understand what's Asus doing with the updates!!!

                                • D
                                • AnonD-327508
                                • uuj
                                • 12 Nov 2014

                                Virenh83, 12 Nov 2014Dear Tomazz, This was my query which i had posted yesterday. i think you should wait for some time more, i dont think asus has released the stable version of kitkat neither they have mentioned if he present version is the last one but right now , hold on their for some time untill a new update is given by asus

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                                  • AnonD-327508
                                  • uuj
                                  • 12 Nov 2014

                                  AnonD-325676, 12 Nov 2014Dear Tomazz Sir And Amitkk sir, Do you know why there is... morekeep the hopes up friend, asus will certainly release the stable version. maybe at the end of this month but i am not sure but i believe they will because asus has a great technical support, they listens to people's queries and respond to them , not like those other phone manufacturers, what they told me was there gonna bring a good improvement in next update thats why its taking so long

                                    • V
                                    • Virenh83
                                    • u1F
                                    • 12 Nov 2014

                                    Virenh83, 11 Nov 2014Dear Tomazz, I m from India and using zenfone 5 since a ... moreDear Tomazz,

                                    This was my query which i had posted yesterday.

                                      • V
                                      • Virenh83
                                      • u1F
                                      • 12 Nov 2014

                                      Hey Tomazz,

                                      You didn't respond to my query. Kindly reply.

                                        • v
                                        • vj
                                        • 2@Y
                                        • 12 Nov 2014

                                        Hey guys tell me the ram of 8gb storage???? Is it 1 or 2????