Asus Zenfone 5 A500CG (2014)
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Asus Zenfone 5 A500CG (2014)

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  • D
  • AnonD-316833
  • 2@X
  • 08 Oct 2014

AnonD-279813, 08 Oct 2014This is Asus fixing the issues Google "claims" ar... morethanks

    • D
    • AnonD-316833
    • 2@X
    • 08 Oct 2014

    hii i have got an update for around 449 mb is it the kitkat update?

      • C
      • Chimax
      • uv{
      • 08 Oct 2014

      Got a small OTA update to Kitkat which said about fixing power management issues.. Build Number 2.19.40.18...

        • D
        • AnonD-279813
        • inE
        • 08 Oct 2014

        AnonD-279813, 08 Oct 2014This is Asus fixing the issues Google "claims" ar... moreActually 2 notes:

        The wording of last paragraph is bad. It does not mean if you have already installed it on Jelly Bean… If you did you likely can't boot the phone now and are searching for the service centre.

        It means if you had KitKat and then loaded this update, to kill off apps and restart the phone.

        And second - this is only for TOOJ phones. Do NOT try to load it into TOOF phone.

          • D
          • AnonD-279813
          • inE
          • 08 Oct 2014

          AnonD-210234, 08 Oct 2014Hi guys, I just bought this phone last night and now im ... moreKitKat update will be back after it's fixed. Under immense pressure from the users of the phone, a not thoroughly fixed version has been released of the software, just to meet the deadline given. But it really wasn't ready.

          If you had new phone (no apps or strange settings), then KitKat would upgrade decently. Or if you restored from recovery partition to wipe all apps and settings after update.

          But most people would not do that, and had loads of stuff already loaded - in that case the performance after update could be catastrophic.

          That's why it was pulled and will be back after it is fixed. Personally I would have just asked users to make a backup of their settings, then wipe the phone clean, upgrade, then restore the backup in an automated script.

          What Asus will actually do… no idea.

            • D
            • AnonD-279813
            • inE
            • 08 Oct 2014

            AnonD-314847, 08 Oct 2014At least asus could have retained the stock android kit Kat... moreDon't expect too much from this update, as it's likely "fixing" all the wrong things.

            However, when you say about keeping the Google's stock features, that won't quite work, as those are written only for Nexus models. The others need their own libraries to support the hardware, especially Zen which is built on x86 rather than ARM platform.

            I consider the KitKat size on Zen very small. In comparison, KitKat on the Samsung is over twice the size of the Zen's one.

              • D
              • AnonD-279813
              • inE
              • 08 Oct 2014

              AnonD-288293, 08 Oct 2014Guys I have received a new update for my WW version. It's a... moreThis is Asus fixing the issues Google "claims" are draining the battery. From my investigation into KitKat and comparison with what Google says is wrong, I do not have much of an expectation this would fix anything.

              http://www.mega-networks.asia/ZenFone/ZenFone5_WW_Firmware/FOTA_KitKat_Battery_Fix_2_19_40_18_WW_500_0927_1003_20141003.zip

              Here's the update if anyone wants to download it manually.

              This update is ONLY for those that have 2.19.40.9 installed already. If you have JellyBean do NOT install this.

              But if you installed it, make sure to kill all the apps. Then turn off and on the phone again after you're done updating.

                • D
                • AnonD-314847
                • Xu@
                • 08 Oct 2014

                At least asus could have retained the stock android kit Kat features of signal, wifi,battery aspects of the latter.
                And even d size cud have been maintained a bit small.
                Running kitkat,still feels like jb
                Jus nw received a 13.13MB of file to target the occasional battery drain issue.
                But don't know how effective is it going to be!
                But can say that it's not that effective I guess,since my battery has drained from 79% to 73(took around 6 minutes 2 write this).
                6 minutes and 6% loss!
                Doomed.

                  • d
                  • desmond
                  • uvh
                  • 08 Oct 2014

                  while calling in asus z 5 it is showing a red rectangular boundary blinking.

                  please tell me how to fix it

                    • D
                    • AnonD-288293
                    • utP
                    • 08 Oct 2014

                    Guys I have received a new update for my WW version. It's around 13.13 Mb. It's fixes the battery issue. I'm downloading now.

                      • a
                      • ahfu
                      • teC
                      • 08 Oct 2014

                      just used it for about 2 month, nothing happen, just nice, best performance, sometimes i didnt charged my phone for 2 days. great.

                        • D
                        • AnonD-210234
                        • PB%
                        • 08 Oct 2014

                        Hi guys,

                        I just bought this phone last night and now im trying to update this to KITKAT but unfortunately it didnt. As i read your post here pepz, you said that the ASUS team removed the KITKAT because of the battery issues and other malfunctions. So you think guys they will put KITKAT back but a much better performance or is it forever remove? So far the phone is really good..

                          • J
                          • Jin
                          • YdT
                          • 07 Oct 2014

                          zaman, 06 Oct 2014why i cant use calling on facebook messenger and skype is a... moreI have troubles on facebook messanger app. I cant even make a free call from facebook messanger. Is there anyone who can help me?

                            • J
                            • Jun
                            • ibp
                            • 07 Oct 2014

                            sorry to ask, can i charge the zenfone 5 without turn off the phone?

                              • E
                              • Edward
                              • uCj
                              • 07 Oct 2014

                              Dodo, 06 Oct 2014Hi, I ordered the Zenfone 5 today... and after ordering ... moreHello,

                              The phone itself has no issues, everything works smoothly, the only downside to it is that "sometimes" the battery drains fast, other times it would last a whole day with no urgent need for charging. Like you, I don't use my phone for anything heavier than playing videos as I'm no fan of phone games myself. I also noticed that the flash "may" not always coordinate properly with the camera while taking pictures at low lit areas, however I heard there was a fix for it, although I'm not sure if there's an app to fix it now, however you can probably search that up. So from my experience so far it's great and that's all that I found slightly inappropriate. But then again you will probably find this dude to be a good friend, hahaha.

                              Good luck

                                • D
                                • AnonD-316185
                                • 2SL
                                • 07 Oct 2014

                                AnonD-314939, 07 Oct 2014Tomazz i hope you must be the only guy on earth who is havi... moreJainbull, Mostly Service center guys are untrained. They just follow text book processors. So it might had happened that service center guy messed up your rom info just like Bios in Computers. If that happened then there is no way your board can be repaired, it can only be reformatted at factory in Taiwan/China. The good thing is you're getting replacement, so just calm dowm and wait for the replacement to arrive.

                                  • D
                                  • AnonD-316185
                                  • 2SL
                                  • 07 Oct 2014

                                  AnonD-279813, 07 Oct 2014Much better way. Gave you a plus :)Thank you Tomazz, I am reading this thread for couple of weeks now. You inspired me alot to post. The way and the patience you answer posts is highly appreciated. :-)

                                    • D
                                    • AnonD-279813
                                    • inE
                                    • 07 Oct 2014

                                    AnonD-314939, 07 Oct 2014Tomazz i hope you must be the only guy on earth who is havi... moreI fully agree with you. And that seems what Asus was trying to do with ZenUI, bring simplicity.

                                    Unlike many of other vendors, most "cheeky" features that others leave on were intentionally disabled, which saved some frustration, but at the same time, JB to KK is still a full OS replacement and many things can go wrong.

                                    I do hope that a better upgrade process gets dreamed up that fixes this utter fiasco.

                                    As for the formatter board - the Zenfones (and new Padfones) are built like Legos. So if they put the same version of formatter board (meaning one for A501CG TOOJ) you will be fine - only thing is that the IMEI will change. Not sure if your centre is able to reset it to your previous one.

                                    So if centre is half competent, this should be 20 minutes job, hopefully followed by a re-flash of the stock firmware (if not already loaded) and a diagnostic check.

                                    That firmware caused the formatter board to fail… that part I do not buy. Maybe the guy toasted the OS partition and could no longer access it, and blamed it on KitKat instead? Anyway, the good part, at least, is that they accepted this as Asus problem and are replacing the part for you.

                                    Had that been some unnamed other Chinese brand, they might blame it on Google and ask you to pay for service.

                                      • D
                                      • AnonD-314939
                                      • 2S8
                                      • 07 Oct 2014

                                      Tomazz i hope you must be the only guy on earth who is having battery of one day or more after zenfone kitkat
                                      update.
                                      i am using android phones from last five years never has this happened that due to an update motherboard has become faulty.Apps get upgraded automatically when one moves from 4.3 to 4.4 and i have done that on my other phones.
                                      Secondly most people here in India or even in your country do not know how to fully utilize even simple features of android phones.Every one is not a techno geek like you,so most of them follow what company gives them on their phone blindly.
                                      When presumably Asus is acknowledging the mistake than why are you not ready to acknowledge.
                                      Root/non root,linkages etc are not a part & parcel of common man using Asus or any other android phone.
                                      Last and finally kindly advise me will the motherboard replacement in asus zenfone 5 solve my problem and make my phone as new as it was while un-boxing.Will it create any further issues as it will not be assembled in factory but authorised service centre of my city.

                                        • D
                                        • AnonD-279813
                                        • inE
                                        • 07 Oct 2014

                                        AnonD-316185, 07 Oct 2014Mikkan, You have to fastboot recovery.img first before down... moreMuch better way.

                                        Gave you a plus :)