Asus Zenfone 5 A500CG (2014)
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Asus Zenfone 5 A500CG (2014)

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  • D
  • AnonD-279813
  • 2xK
  • 13 Aug 2014

krikkrik, 12 Aug 2014Sorry if this is dumb quest. But may i know, how can we kno... moreNot a dumb question at all :)

If you look at the back of the box of your phone, on the sticker, there would be model and specifications. In my case it states (at the bottom of the sticker with several barcodes): A501CG,WHITE,WW-3G,D,8GB EMMC+2G RAM, INTEL CLT+Z2560,5/8M WWE-ANDROID,N/A,N/A

Now above see WW-3G. So this is a WW model.

When you go to Asus support site, you will see firmware downloads, and they would have versions, such as

Version V1.16.40.50(WW) or Version V1.16.40.7(TW)

The WW or TW or CN or... must match what your phone is. So if your phone is WW, you need to download the (WW) version of firmware.

Hope that makes it clearer :)

The firmware downloads are at:

asus.com/sg/Phones/ASUS_ZenFone_5/HelpDesk_Download/

Choose Android or Other in the OS selection, then Firmware.

    • D
    • AnonD-279813
    • 2xK
    • 13 Aug 2014

    zaroon, 12 Aug 2014Can anyone say me how to disable weather forecast from home... moreRemove the weather/time widget.

    Download (if it's not in there, but I think there is) another widget that has only time and place it in its space.

      • r
      • rizone
      • tue
      • 13 Aug 2014

      hai I from Malaysia and I planning to buy this phone but before that I have a question for those who already use this phone especially people from Malaysia.

      1- from what I read there are some apk app that does not suppot Intel atom processor can anyone tell me if this app that I listed will be OK or not

      Facebook messages
      opera
      ayakashi ghost guild
      kritical chaos unleashed
      reign of dragon
      rage of bahamut
      aldilko book reader
      go launcher ex
      million Arthur
      quick pic
      MX player

      this is most frequently most used app that I used in my smartphone

      2- can this phone play 3d app and game without lag like kritikal chaos,element,alsphat and next launcher

      3- the internal memory is really 8gb or less I don't mind few mb less but when I buy lenovo a850 it say 4gb but inside is 2gb and when I ask they say 2gb is for system.

      4- and this is most important part,about 3g connection and WiFi signal if anyone from Malaysia especially from melaka can you tell me about the signal and if the WiFi have a good reception without need to turn on/off every minute cause my lenovo have this problem

      that all my question and I hope any one can help me with this question and u will post another reply when I buy this phone and tell anyone about good or bad

      thank you

        • A
        • Aishath
        • v@H
        • 13 Aug 2014

        Very good, fast browsing, worth to buy....

          • z
          • zaroon
          • ITm
          • 12 Aug 2014

          Can anyone say me how to disable weather forecast from homescreen and lockscreen? I only need time on screen. Please reply me.

            • D
            • AnonD-291211
            • uCr
            • 12 Aug 2014

            I checked In LG G3 Page and found people are complaining about Heating issue and Battery life(Of course people having less knowledge will always do blah blah... without understanding every aspect) for a phone which costs more than 45,000/-. what you think about it?

              • D
              • AnonD-279813
              • 2xK
              • 12 Aug 2014

              Alex14, 12 Aug 2014i bought this phone about a week ago and i using only 1 sim... moreGo to settings and see Dual SIM Card settings.

              There disable the second slot and it will stop asking.

              If you have 2 SIMs, you have these options:

              - for voice calls, always default to SIM 1, or always default to SIM 2, or always ask

              - for internet, use SIM 1 or use SIM 2.

              You can NOT use both SIMs at the same time for internet, and for calls you can only use dual stand-by, but not same time calls.

              So try to disable SIM 2 and see if notice goes away. It should :)

                • D
                • AnonD-279813
                • 2xK
                • 12 Aug 2014

                suresh, 12 Aug 2014My zenfone 4 can't vibrating....plz how can I solve this....You can pull down the right side of the screen to get settings screen, then tap on icon to switch between sound, vibrate and mute.

                Maybe you have it on mute?

                If this does not work, go to Asus.com and under support find your ZenFone 4, then click on Downloads and check if you have under Other any firmware that's newer than what you're using.

                Beware there are different versions, like WW is worldwide model, CN is Chinese only, TW is Taiwanese...

                The code is written on the sticker of the box phone came in, or in About Phone in settings.

                Download the firmware to your desktop, for example, then unzip it. You'll see 1 file in that ZIP.

                Now plug in your phone to computer, and it will probably ask you to enable USB Debug - enable it.

                Now you should see the device under Computer/My Computer. Open it and you'll see Internal Memory disk drive.

                Open it.

                Now place the downloaded unzipped file into the ROOT of that internal memory drive.

                When it's completely copied, eject it and unplug cable.

                Phone will show notification that new version of firmware is available and ask you if you want to install it. Do that.

                If it still does not work, it may be possible that the motor that provides vibration isn't working, in which case I'd recommend visit of shop you bought it at, or if it is beyond exchange period, the Asus service centre.

                  • D
                  • AnonD-279813
                  • 2xK
                  • 12 Aug 2014

                  AnonD-288029, 12 Aug 2014Prasad u may b lucky to find that phone without heating pro... moreDear Ispan,

                  I am sorry to hear that you had very bad experiences with this phone. But it is really not as bad as what you are stating.

                  Many of your complaints have already been resolved with firmware updates, like the speaker and sound quality.

                  I agree that a larger battery would be nicer, but not everyone is staring at the screen, playing games all day.

                  The phone does get you through the day with moderate use, and 2 days of light use, which was proven to you with the screenshots of battery usage graph posted in this very thread.

                  But we do expect that it would last longer once KitKat update is out, and power throttling optimisations are implemented.

                  On heat - yes, MPEG4 video does heat it up, so does anything else that's CPU intensive. Afterall phone has no cooling fan and uses netbook-class CPU.

                  But for normal use, making phone calls, checking email, posting on FB, chatting on Line/WhatsApp, making some Skype or Line voice or video calls, play some simple games, watch some Youtube videos when stuck in traffic, read the news, snap photos and videos... it should not heat up drastically, and battery should last you at least through the day.

                  So please be a little bit more objective.

                  Not all die hard 3D gamers in here, expecting Samsung Galaxy S5 killer with one week battery life for 9990 RS...

                    • k
                    • krikkrik
                    • XMc
                    • 12 Aug 2014

                    AnonD-279813, 12 Aug 2014KitKat upgrade is not yet ready. When Asus releases one ... moreSorry if this is dumb quest. But may i know, how can we know what version we want to download as your mention to be careful if we download the wrong version, it may brick the phone

                      • t
                      • techfreak
                      • fCx
                      • 12 Aug 2014

                      guys this phone is amazingly good.... worth ur money. butter smooth touch, very good camera can record 1080p. can play almost every games without lags. so many features u don't even get in high end Samsung and LG or other phones. battery backup is decent. tel me which android phones u get more than a day? ignore all negative post and buy it. u never regret.

                        • k
                        • krikkrik
                        • XMc
                        • 12 Aug 2014

                        Hi, anyone who's using Zenfone 5, can your help me to solve my problem? I still can't update my zenfone to kitkat version, plus, every time when I online, still come out "whatsapp Want to read contact & we need to deny/allow. Anyone who's face the same situation like me or know how to solve this, can you help me,? Tq

                          • D
                          • AnonD-291211
                          • uCr
                          • 12 Aug 2014

                          sonali, 11 Aug 2014I want to buy ASUS zenfone 5..Iam a camera freak and love t... moreIt does everything Good. Battery is not a issue which is pointing out by some. I posted some screen shots of battery usage, Check to know the truth. Also if you need more battery(Gaming and Continuous 3G surfing)then you can use a handy Power bank which comes at very reasonable cost these days. still not satisfied! buy other phones like Moto G and miss stunning user experience and premium feel of ZF 5. Choice is always Yours.

                            • D
                            • AnonD-288029
                            • vbZ
                            • 12 Aug 2014

                            If u wnt to Enjoy Android OS go for a battery more than 2500 mAh for 5 inch displays!!

                              • D
                              • AnonD-291211
                              • uCr
                              • 12 Aug 2014

                              anan, 12 Aug 2014Hey guys I just bought zenfone 5 I 've been using it for tw... moreUpdate to Latest Firmware. Use audio wizard. Check Volume for Media And also you can Use Speaker Boost for Play store.

                                • D
                                • AnonD-288029
                                • vbZ
                                • 12 Aug 2014

                                Prasad u may b lucky to find that phone without heating problem, but probably it has in most!! N about battery & sound quality can u go explain in much experience??

                                  • D
                                  • AnonD-291211
                                  • uCr
                                  • 12 Aug 2014

                                  AnonD-279813, 12 Aug 2014That depends on what your requirements are. If you go th... moreYes you correctly pointed out About video recording with Image stabilization on. I am not getting good output with image stabilization on. BUT this doesn't refrain me from liking this Phone. I hope Asus can consider this in future updates.
                                  U Reviews good by pointing right things to consider. Every phone having goods and bads but we should consider which is better among them by considering all aspects. You can't get everything good in a phone and what we are getting at what price. Other wise go and buy a phone above 30 or 40 thousand(i bet u people will find lots of cons in that too). So cheers and buy Great Zenfone 5.

                                    • H
                                    • HI
                                    • tUH
                                    • 12 Aug 2014

                                    Kaka, 12 Aug 2014Do u have any proof sir? i already bought this phone.. but ... moreI understand what u mean, its not Protected from the Impact, its only think that Fall from 10" thats the Think, the Quality of the Screen Strength is very poor, i can upload the Photo and i can show u as well that complete Phone body that its not any Big Accident Damage, its complete Phone Screen thats it...

                                      • D
                                      • AnonD-291211
                                      • uCr
                                      • 12 Aug 2014

                                      Rajesh, 12 Aug 2014Hi.You can purchase OTG Cable..Then You connect to your mob... moreZenfone 5 doesn't support OTG function yet. Can't say about future after kitkat update.

                                        • D
                                        • AnonD-291211
                                        • uCr
                                        • 12 Aug 2014

                                        My experience with Zenfone 5 is very good. Battery life is not bad at all after applying system updates. Look wise, performance, User interface is better than Moto G and that to be from a reputed Brand. In reality Moto G is not from Motorola at present but brand name owned by Lenovo which is a very good reputed brand but not established for Mobile like ASUS. But yes these companies very good if consider their history in technology field. Moto G is also a damn good phone but now we have a better choice than this due fast evolution of Technology. Battery back up depends on lot of factors. You can compare with others with same type of usage and that to be whether you are getting same type of experience with that same usage. I have also a Zenfone 4 for my mother but i am not getting same type of experience what i got from ZF 5. SO as per my experience ZF 5 is very good. There is no heating issue with zenfone 5. Heating is normal when you play games like Asphalt 8. Don't believe me, Just Play asphalt 8 like games on other devices and feel it.