BlackBerry Passport review: Ticket to ride

Ticket to ride

GSMArena team, 15 October 2014.

BlackBerry OS 10.3 is with QWERTY gestures

BlackBerry 10 has been around for quite some time now, having debuted on the Z10 and Q10 early last year. With the latest 10.3 update, BlackBerry has further sharpened its design strategy. It features more colorful menus and minimalist icons.

The latest version of the OS introduces, among other things, a digital personal assistant, the BlackBerry Assistant. The visual changes that stand out are very few, if any. The 1:1 aspect ratio is hardly a novelty if you've seen the Q line of messengers.

Anyway, the swipe-driven button-less navigation makes the BB10 OS a unique experience, creatively borrowing from WebOS and Meego, and quite different from Android where a Home button gives it a completely different twist. That being said, BlackBerry 10.3 does have support for Android applications, which is a plus. Unfortunately, there is no Google Play Store access so you'd have to rely on the Amazon AppStore or manual side-loading instead. Even in these cases, not all of the apps work.

We've prepared a quick user interface video showing all the BlackBerry 10.3 highlights:

The Passport greets you with a standard swipe-to-unlock lockscreen. New messages and notifications will show up here, and you can expand them to see what they say directly on the homescreen.

There is a shortcut to the camera in the bottom right, and you can pull down a bedside clock from the top. This latter feature will also disable notification alerts, and is useful for when you don't want to be disturbed.

You can use the Power/Lock button to unlock the Passport. A swipe up from the bottom of the screen will unlock the phone even if the screen is off.

Blackberry Passport Blackberry Passport Blackberry Passport Blackberry Passport
The lockscreen • notification previews • "bedside clock" option

On to the BlackBerry 10.3 homescreens, which haven't changed from previous iterations of the OS. There are multiple panes, two of which have a special purpose (more on that in a bit).

The app drawer takes up most of the homescreen panes - it's a paged grid of icons for all installed apps. A long press on an icon starts edit mode, which lets you rearrange icons and uninstall apps with a single tap.

At the bottom, there's a bar holding two shortcuts: Dialer and Camera.

The built-in search feature is pretty awesome and will look through your apps, messages, contacts, music, pictures and even offer Extended search, which continues the search in a selected app (e.g. Google Maps, Bing, etc.). Simply start typing using the keypad to activate the search feature.

Blackberry Passport Blackberry Passport Blackberry Passport Blackberry Passport
The App drawer • organizing shortcuts and folder support • robust search feature

To the left of your app drawer panes, there's a special "active frames" homescreen that shows thumbnails of all your open apps. To minimize an app, simply drag up from the bottom of the screen.

Not all active frames are a downsized screenshot of the app, some switch to something more informative. For example, the Phone app switches to a list of recent calls, which is big enough to read comfortably.

Blackberry Passport Blackberry Passport
The active frames show the currently running apps

Frames are arranged chronologically and have a small X button to exit when you don't need them any longer.

One more homescreen to the left and you're taken to BlackBerry Hub. Hub is where you see all of your notifications and messages. Whether it be BBM, text message, or email, you'll find it here. Here you'll also see notifications from applications, calendar alerts, and anything else the Passport has to tell you.

You can also access the Hub from anywhere by simply swiping up from the bottom (like you would to minimize an app), and to the right.

Blackberry Passport Blackberry Passport Blackberry Passport
Swiping up • then right • takes you to the leftmost BlackBerry Hub homescreen

You can quickly go back and forth between homescreens by swiping across the small indicator icons below the homescreens.

BlackBerry has added an Android-like swipe-from-the-top gesture that'll let you access a variety of quick toggles. You can tap to toggle settings like WiFi, Bluetooth, Airplane mode and many more. Holding down on a toggle will take you to the relevant settings option. Unlike Android, however, there are no notifications to be found in this menu - they're all on the Hub.

Blackberry Passport Blackberry Passport Blackberry Passport
Quick toggles on the homescreen • app-specific options

If you're inside an app, however, a swipe-from-the-top gesture will bring out app options instead. To access the toggles menu, use a two finger swipe instead.

BlackBerry has many such gestures that aren't particularly intuitive. However, the OS does a good job of popping up small tutorial dialogues that give you hints when you need them.

BlackBerry Assistant with voice support

Voice commands are all the rage these days, and BlackBerry is on the bandwagon, too. It's not a character like Siri or smart like Google Voice Search, but the new Assistant app on the BlackBerry Passport offers much of the same functionality.

You can ask it to call someone, send them and email or text or BBM, schedule an appointment or leave yourself a note. Other options include searching the phone or the Internet and you can update your social networking accounts too - tweet, post a new Facebook status or LinkedIn status.

Blackberry Passport Blackberry Passport Blackberry Passport
BlackBerry's new Assistant app

Reader comments

Hi, I love that phone but i need a better browser and Youtube is not working right, any ideas?

  • Amp
  • 31 Mar 2021
  • nrv

Looking forward to recreating my life and sharing my thoughts and technology with blackberry. Canadian branded phone, Blackberry is about to put the security and freedom of choice back to peoples lives worldwide. Don't doubt what you...

  • Madmax
  • 22 Nov 2020
  • BiM

Blackberry passport make one that can do the apps ie what’s app etc and I would by another one in an instant still love them just need to be able to work like an android or apple