HTC Desire 820
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HTC Desire 820

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  • P
  • Prachi
  • YMp
  • 14 Apr 2015

Bought HTC 820 in December, after 3 months, its wifi wasnt working, hence gave it at service center at eternity mall... Had bad experience with respect to service provided at the center.
got my phone back after one month(submitted on 13th March, and got replacement on 14th April) and that to after spending 4 working days at service center and on top of that the service given in the front office was so worst......plz change the staff.....
HTC, u need to think about your policies.. if you are saying phone will get back in 10-12 working days, then if you have some genuine issue, its your duty to inform the costumer about the same. Even there is no cordination between customer care front office and head office as I was asked by front office to come on 31st of march to collect my device, when i finaly went their on 4th of april i was informed that device has still not been recieved.
When inquired in head office it was cleared that phone was still at bangalore and would take 10 more days at least,that to ot sure. Promises of informing customer about arrival of device are just hoax as you will have to continuesly keep on calling them for follow up.
Numbers provided for front office do not work, and customer care no. there is atleast standing time of 10 min. before your call is answered.
I am severely displeased with services provided by HTC and more angered by arrogant, disrespectful and non professional mannerisms by front office staff at Eternity mall.

    • C
    • CSN
    • vbR
    • 13 Apr 2015

    Terrible experiece. Touchscreen stopped functioning within one month. But thats not worst since it may happen with any handset. Worst is HTC DOES NOT HAVE PARTS. It takes forever to replace damage parts like mine took one and half month. One more interesting fact is replaced part has warranty only for 3 months and not till your one year warranty expires. Besides function was good phone doesnt hang. display resolution is good. Negative is heating issue and battery backup. Also camera is ok but not extraordinarily good as you may expect seeing 13 Mp and 8 MP etc.. Dont go by megapixels.

      • G
      • Gurpreet Singh
      • rJ9
      • 13 Apr 2015

      gayan, 11 Apr 2015next week i'm going to buy this htc 820 mobile so,, is it ... moreTouch it very good but it heats up.

        • s
        • shivam
        • BEc
        • 13 Apr 2015

        pradeep, 11 Apr 2015I'm going to buy htc 820 tomorrow,but here some ar say it h... moreIt's a very good phone and I buy it before 10 days.yes,heating is problem while charging but heating occurs in every phone.don't worry go for it

          • o
          • oktv
          • vf1
          • 13 Apr 2015

          all snapdragon phones has heating issue so its not htc fault

            • t
            • tuna
            • XNp
            • 13 Apr 2015

            Anonymous, 12 Apr 2015I m using s4 for An year and im happy no heating problems t... moreI know s4 is good bt this mobile older much than htc 820

              • ?
              • Anonymous
              • X06
              • 12 Apr 2015

              k, 11 Apr 2015S4 is now cheaper. Let your budget decide whether you go fo... moreI m using s4 for An year and im happy no heating problems till now 1 day full battery timing with regular use including songs and pics... Much better than htc

                • J
                • Jain
                • X{X
                • 12 Apr 2015

                why this phn get into sooooooooo much heat
                plssssssss fix it
                plssss
                I loved the phn
                bt this heating thing making me confused whether 2 buy it or not

                  • ?
                  • Anonymous
                  • av@
                  • 12 Apr 2015

                  Why htc company moves the keys inside the screen? it's better that it returns ouside the screen to stretch the screen size.

                    • ?
                    • Anonymous
                    • Hkq
                    • 12 Apr 2015

                    viz, 08 Apr 2015is this phone heating when play games ? No dear

                      • p
                      • patel
                      • ij7
                      • 12 Apr 2015

                      gayan, 11 Apr 2015next week i'm going to buy this htc 820 mobile so,, is it ... moreGo ahead with iPhone 5c it is 22 000 only

                        • ?
                        • Anonymous
                        • 7qI
                        • 12 Apr 2015

                        z1, 12 Apr 2015Heating problems in 820 try this. Need in htc 820 (1) super LCD2 nd (2) ppi 1028

                          • p
                          • patel
                          • ij7
                          • 12 Apr 2015

                          In my point of view this mobile is waste because this mobile costs 26000 it is not worth even I have HTC but I don't liked it .in26000 u can buy a iPhone 5c which is brand and HTC is very delicate

                            • a
                            • aman bhati
                            • rAP
                            • 12 Apr 2015

                            My phone is not showing the gallry items.file manegar is showing all items.why is this.....

                              • H
                              • Hemanth
                              • rAf
                              • 12 Apr 2015

                              which is gud htc 820 or htc826 ?

                                • z
                                • z1
                                • XPJ
                                • 12 Apr 2015

                                AnonD-385291, 11 Apr 2015Really a good phone as a daily driver..except for its tende... moreHeating problems in 820 try this.

                                  • z
                                  • z1
                                  • XPJ
                                  • 12 Apr 2015

                                  In the Power saver menu, uncheck all the options except the CPU power(Conserve CPU usage).
                                  4. Then go to Quick setting and toggle the Saver. (Don’t toggle the EXT Saver, they both are different things)

                                    • D
                                    • AnonD-385291
                                    • fq5
                                    • 11 Apr 2015

                                    Really a good phone as a daily driver..except for its tendency to heat at times. Not the way to go for those who like to root and use customised roms though..

                                      • s
                                      • sanjay
                                      • bJi
                                      • 11 Apr 2015

                                      Is there font supported on htc 820s
                                      rly soon
                                      plzz

                                        • k
                                        • k
                                        • XPJ
                                        • 11 Apr 2015

                                        Rhl, 10 Apr 2015hey guyz, im confuced in s4 & htc 820. plz tell me whic... moreS4 is now cheaper. Let your budget decide whether you go for 820 or S4.