Micromax A116 Canvas HD
- m
- maverick
- 2Zm
- 13 Feb 2014
I have this phone for almost 7 months and this phone simply rocks. Maybe its one of the reason, as I have rooted my phone and my Canvas HD has become Canvas Turbo. However I wouldn't suggest users to do this, as it would void the warranty of the phone.
- D
- AnonD-208930
- 7tB
- 13 Feb 2014
Bikram Snehi, 13 Feb 2014Perhaps I am unfortunate and have ended up with a bad hands... moreU will claim all ur money wid interest...then they will understand....m wid u
- B
- Bikram Snehi
- M7Y
- 13 Feb 2014
Perhaps I am unfortunate and have ended up with a bad handset but nothing can excuse the terrible service Micromax offers its customers. If you are thinking of buying this phone (or any of the other Micromax phones on offer) I would advise you to reconsider and explore phones (or TVs or whatever else you are considering) from some of the other established manufacturers out in the market.
To give you more background (and this is just a sob story, so expect a lot of whining and a lot of complaining), I spent a lot of time researching the web for reviews and tech specs of all the budget phones available in the market. I have to admit, given my budget constraints, the Canvas HD was not my first preference and the reason I purchased it was because Lenovo phones weren’t quite as popular and because I had my reservations on the quality of service they might afford, if and when needed later. The underlying assumption was that the significant client base that Micromax had garnered would imply a reliable and wide base of customer service. Boy was I wrong on all counts.
After buying the phone in April 2013, my wife used it for a grand total of 2 months after which the touchscreen stopped responding. Happily, we found a service center not very far from my wife's workplace but that was where our happiness ended. The trip to the service center involved a 4 hour wait (I kid you not!), just to get the phone inspected by the engineers. The sheer number of people waiting to submit their Canvas HDs was rather disconcerting. Nonetheless, the hopeless optimist in me hoped that the phone would not spend more than 15 days in the service center, as assured by them. Foolish and naive me.
Repeated visits to the service center to enquire about the status of repairs were always greeted by "We'll call you with an update." Like a fool in love, I kept waiting for their call, not knowing that this relationship was doomed and I was being stood up. My wife though, is smarter than me and after three months of fighting and abusing and cursing and following up with customer care over twitter and email, she finally had the phone in hand.
Note: Time since phone has been purchased: approx. 5 months, time we have had it, approx. 2 months.
So, cheerfully, we took charge of our beloved phone, almost ready to forgive and forget. This story though, has no happy ending or a happy between or a happy before-the-end or anything to do with any joy what so ever, so you might as well be prepared for more sobbing.
The phone had several signs of physical damage, on the metal band along its edge and disturbingly, the menu options at the bottom, which were near transparent. Another argument later, they begrudgingly took it back and we were returned a better looking phone, IMEI updated on the original bill, et al.
We kept the phone in the box, intent on using it after we had the screen guard and case in place. Given our white-collared slavery though, we weren’t able to put the necessary protection in place for a few weeks and when we did finally have everything in place, we realized that the earpiece wasn’t functioning. Moreover, put the phone to charge and it would shut down. (Check the video here: https://www.youtube.com/watch?v=8vc2TPj932A&feature=youtube_gdata_player)
Once again, we faced the daunting task of spending a few hours at the service center. This time though, I decided to be smart and choose a different service center, to hopefully have a better experience. (Keeping with the theme of this story though), "SOB!"
The service center informed us that the IMEI on the bill and that of the phone was different and they couldn’t accept the phone! We made our way back to the original service center, who said that it was an honest mistake, promptly changed the IMEI, stamped the bill and took it in for repairs, in the first week of November. After waiting patiently (If you are looking for some positive, you can take one here: I am a more patient man thanks to this experience!), we finally called up customer care, fought to speak with some seniors and asked them for a speedy resolution. The day was 30 Dec 2013. We were assured of a resolution within a max of 10 working days.
Today is the 13th of Feb, 2014. Needless to say, no response and I have absolutely no idea of what they have done with my kidnapped phone. Sigh.
I have recently approached the consumer forum and shall definitely be pursuing legal action. Should you still buy a Micromax? I hope you can answer that question yourself.
Oh! And just to sum up,
Number of months since purchase: 10,
Number of months of use: 2,
Number of months of repossession by Micromax: 7.
I haven’t begun counting the interest they owe me on INR15,250 that I paid Micromax to hold my phone hostage (Weird kidnapping this, the ransom was paid beforehand!)
In case you are a die-hard Micromax fan though, I have all the electronic records of our email conversations with Micromax and the recorded voice calls of all the customer care assurances. I'll gladly let you verify them for yourself.
- S
- Sourub
- w49
- 13 Feb 2014
Hi Mani,
Actually this phone does not work on 850 band which is used in USA.
- c
- crk
- v$C
- 13 Feb 2014
maNI, 13 Feb 2014I am using this phone since may 2014.. 3rd complaint in jus... moreI also purchased this in May 2013. So far no complaint. It is the best mobile.
- m
- maNI
- vG@
- 13 Feb 2014
Anonymous, 11 Feb 2014guys i'm plannig to buy this phone, should i purchase it or... moreI am using this phone since may 2014.. 3rd complaint in just 10 months... don't buy this device...
- ?
- Anonymous
- 7qL
- 13 Feb 2014
Anonymous, 12 Feb 2014Do you face battery drainage issue? I have faced same th... morereally
- p
- prem
- ki2
- 12 Feb 2014
Dear All,
I have purchased Micromax A116 in India. I'm @ united state now and it seems this phone is not working here. Can anybody advice if there is really any problem with the Phone or I need to do some changes in the setting ?
- d
- dass
- uuI
- 12 Feb 2014
How to use Blutooth head set
- r
- ravi
- rJi
- 12 Feb 2014
No problem since last feb... let me tell all guys..jst install good apps. Like ram booster.. battery saver. Thats it... enjoy the phone
- ?
- Anonymous
- vQ{
- 12 Feb 2014
Do you face battery drainage issue?
I have faced same thing when i bought this phone with jelly bean 4.1.2 but as soon I updated it with jelly bean 4.2.1 my phone's battery has gone up by 50% (1.5 times). Try this ....you will feel delighted
- ?
- Anonymous
- vQ{
- 12 Feb 2014
Do you face battery drainage issue?
I have faced same thing when i bought this phone with jelly bean 4.1.2 but as soon I updated it with jelly bean 4.2.1 my phone's battery has gone up by 50% (1.5 times). Try this ....you will feel delighted
- D
- AnonD-232693
- v{V
- 11 Feb 2014
mudit, 09 Feb 2014I am unable to send SMS from my a116 set. Kindly help. From... moreThere are many app in Google play store which block SMS outgoing,
- n
- naseem
- v{V
- 11 Feb 2014
Anonymous, 08 Feb 2014hey friend same problem with me.........the battery is drai... moreDon't use both sim. Insert only one sim. And avoid using live wallpapers,. And keep your phone brightness at medium,. And if you don't travel much then set you sim network in "local home network" only, and remove roaming network from setting. Keep your network settings in manual mode, and if you are using net then use data connection switch on only when you are using net otherwise keep it data connection off.
and it you are using 2g net then set your network in "GSM only" mode.
- ?
- Anonymous
- KFP
- 11 Feb 2014
Anonymous, 11 Feb 2014guys i'm plannig to buy this phone, should i purchase it or... moreif u buy this phone u will face so many problems and u will face battery problem so highly so decide urself...I am using this mobile and facing problems...
- ?
- Anonymous
- XNt
- 11 Feb 2014
guys i'm plannig to buy this phone, should i purchase it or no, can anyone be open and honest please
- r
- rahul
- 7ty
- 11 Feb 2014
original battery price of micromax canvas HD A116.
- r
- ravi
- w4Y
- 11 Feb 2014
rahul, 04 Feb 2014my battery getting drained so fastly when I was kept my mob... morei have same problem. i also wnt help.
- S
- SagarJ
- vGT
- 09 Feb 2014
AnonD-230790, 05 Feb 2014i am using micromax canvas HD A116i since 1.5 month.
in de... moreNo the main diffrence is screen
I am also having a116i it's screen is lcd and mmx a116 has ips displayi was annoyed when got to know rhat
- m
- mudit
- TL5
- 09 Feb 2014
I am unable to send SMS from my a116 set. Kindly help. From any of sim situation is same. Tell me any settings which blocks SMS outgoing.