Motorola Moto G4 Plus
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Motorola Moto G4 Plus

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  • AnonD-686242
  • uv{
  • 21 Jul 2017

Dear Team,

Myself Antony from Cochin, India.
On 21-09-2016 I bought a Motorola g plus 4th gen (model #: XT1463) mobile phone.

I have discovered that the phone is having a display problem and given for to the Motorola authorized service center on 18-05-2017. It takes 28 days for repairing the faulty display and I have received the phone on mid of June’17.

After two weeks I have observed power on/off issue in the board assembly. Again I went to the service centre and as per the feedback from them, the circuit board of my phone is having problem and its needs to be replaced. I have handed over the Mobile to the service centre on 12-07-2017 and as per the service team they need 10 days for replacing the circuit board. Hope I will receive my phone tomorrow (22-07-2017).

Within the 10 months from the date of purchase this phone has failed two times with major issues like display failure and PCBA failure. In this 10 months, 38 days the mobile is at the service centre.

I was having a very good impression on the Motorola phones and the same was even suggested to my relatives and friends also. But this is really a drastic scenario I have come across and suggest that please do not buy this product. Within a one year warranty already 2 services already done and out 10 months, 38 days this was with service center team. This is not at all acceptable for me as a consumer and recommeding for not to buy this mobile.

    • ?
    • Anonymous
    • mxD
    • 21 Jul 2017

    karthick, 29 Sep 2016cannot support 2k 4k videos and options for operating the... moreYou can definitely do everything you said can't be done on Moto g4 plus

      • ?
      • Anonymous
      • mxD
      • 21 Jul 2017

      Srinivas, 29 Sep 2016worst phone, plz dont buy it. every feature had a problem... moreIf you bought it from Amazon instead of Motorola it's your fault I bought from Motorola & not had any problems with it or help from Motorola any time I needed help they have been fantastic

        • ?
        • Anonymous
        • mxD
        • 20 Jul 2017

        An avid MOTO user..., 02 Oct 2016While it being the favorite budget phone under 15K, every d... moreI have had this Moto g4 plus since day 1 & can assure you I have had no problems whatsoever it's an excellent phone I use it constantly

          • D
          • AnonD-685789
          • IhG
          • 19 Jul 2017

          The only issues I been having is internet connection issues and when the battery on its last legs or when the phone powered off and is charging it can become a hand warmer

            • ?
            • Anonymous
            • 6XU
            • 19 Jul 2017

            AnonD-685735, 19 Jul 2017Dont buy moto g4 plus..its a faulty model from MOTOROLA..Wh... moreNever faced any issue with my G4 Play.

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              • AnonD-685735
              • KAM
              • 19 Jul 2017

              Anonymous, 19 Jul 2017I bought my Moto g4 plus direct from Motorola never had any... moreDont buy moto g4 plus..its a faulty model from MOTOROLA..When ever you connect to charger it screen starts dancing(we call it ghost touch).I was facing this issue but not able to figure out why is this happening and i suggested two of my friends to buy the same model and same issue is there.I think others might have faces same issue but they are not able to find out the root cause i guess.

              Solution-Just lock the screen and unlock it.But it may happen again and again..

                • ?
                • Anonymous
                • mxD
                • 19 Jul 2017

                AnonD-593243, 04 Oct 2016I got this phone from Amazon and it has heating problem and... moreI bought my Moto g4 plus direct from Motorola never had any problems with it or any of my other Moto phones they are excellent

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                  • Anonymous
                  • mxD
                  • 19 Jul 2017

                  Udit narayan, 04 Oct 2016moto g4 plus hang problem ??? Definitely not

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                    • Anonymous
                    • mxD
                    • 19 Jul 2017

                    Anonymous, 05 Oct 2016Why are you guys suggesting to buy it from motorola directl... moreThe difference is there are a lot of people complainabout the phone they all seem to be bought from Amazon I for 1 bought from Motorola & never had any problems with it

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                      • Anonymous
                      • yZt
                      • 18 Jul 2017

                      Hey any further updates is availablefor moto g 4 plus..????

                        • ?
                        • Anonymous
                        • mxD
                        • 18 Jul 2017

                        Pooji, 06 Oct 2016Hi I have purchased the mobile it's good at all the functio... moreIt definitely shouldn't take that long to charge if you have WiFi go to settings apps enter the apps 1 at a time data usage touch data usage turn it off when you are out & don't have WiFi access and want to use an app just goto settings & turn data on for app you want to use then when you're finished turn data off again saves battery

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                          • Anonymous
                          • mxD
                          • 18 Jul 2017

                          Ankit, 06 Oct 2016Hii bro, plz tell me... Is this very heavy phone moto g4 pl... moreIt says 155grams I had a week waiting for case to arrive so used without the case it's very light

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                            • Anonymous
                            • mxD
                            • 18 Jul 2017

                            SUNNY THAKUR, 06 Oct 2016Phone is best in price.. features are brilliant .. BUT Moto... moreWhat you wrote about Moto g4 is absolute rubbish not 1 true word about the phone

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                              • Anonymous
                              • yZt
                              • 17 Jul 2017

                              Battery backup is not sufficient for heavy gamers........

                                • ?
                                • Anonymous
                                • yZt
                                • 17 Jul 2017

                                Anonymous, 17 Jul 2017Moto g4 plus is a fantastic phone but don't order from anyw... moreI brought moto g 4 plus in feb from amazon till now my phone works fantastic....

                                  • s
                                  • souvik
                                  • gMJ
                                  • 17 Jul 2017

                                  mandal.soumik, 16 Jul 2017Dust inside front camera in moto g4plus..how to solve ..plz... morei hv also same prob bro..

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                                    • Anonymous
                                    • mxD
                                    • 17 Jul 2017

                                    BHARAT, 07 Oct 2016Hi guys..I would like to share some important things about ... moreMoto g4 plus is a fantastic phone but don't order from anywhere except Motorola to do that you have to go to Motorola website I have had great service and never had any problems with Moto phones

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                                      • Anonymous
                                      • mxD
                                      • 17 Jul 2017

                                      handsome , 10 Oct 2016Yep bro... This is with every moto g family.... Wifi somet... moreI have never experienced WiFi automatically cutting off I have every Moto g phone & never had a problem with any of them they are excellent phones

                                        • m
                                        • mandal.soumik
                                        • YQ{
                                        • 16 Jul 2017

                                        Dust inside front camera in moto g4plus..how to solve ..plz help me